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Reviews

Average Ratings

4.8
723 lifetime reviews. Includes reviews of Crescent Ford Inc from DealerRater.com
  • Great service. Friendly and non pushy

    Although I was purchasing a used car I felt I was treated as well as a more expensive new car buyer. Thanks Wes and tony.


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    Although I was purchasing a used car I felt I was treated as well as a more expensive new car buyer. Thanks Wes and tony.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellant staff
    May 25, 2017

    We have bought several cars from Crescent Ford . We would recommend this dealer to everyone . We continue to take our cars there for service even...


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    We have bought several cars from Crescent Ford . We would recommend this dealer to everyone . We continue to take our cars there for service even though they are out of warranty!!

    Does recommend this dealer
    Came in for service or repair

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  • The ONLY car dealer I buy from.
    May 20, 2017

    I have dealt with Jeremy Bertschi for the past 16 years. He listens to what I'm looking to buy and doesn't try to sell me something I don't want....


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    I have dealt with Jeremy Bertschi for the past 16 years. He listens to what I'm looking to buy and doesn't try to sell me something I don't want. It's a no hassle/no haggle experience every time. Jeremy and his staff are not the typical "pushy car salespeople" that jump you the minute you step on the lot. From sales to financing to the service department, Crescent Ford is the ONLY place to go when looking for a new or used vehicle. Dilip & Felicia

    Does recommend this dealer

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  • Excellent job in the Body Shop

    Excellent job for a minor body work shop job. Shelby was first rate, and the job was done on time and on estimated cost. They worked well with the...

    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Crescent Ford Inc for all of your automotive needs. Please don't hesitat...


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    Excellent job for a minor body work shop job. Shelby was first rate, and the job was done on time and on estimated cost. They worked well with the insurance company and followed their changes on the estimated costs. I'll take my truck to Crescent Ford anytime I need service, and that means driving past 3 other Ford dealers to get there from our home in Fancy Gap, VA. You can't beat Hap in sales, either. This is my 4th vehicle I've purchased from Hap. Well done, Crescent Ford!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Crescent Ford Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.


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  • We had a great experience. Very friendly staff!
    April 10, 2017

    We had a very pleasant and no-pressure experience with David at Crescent Ford. Our vehicle was offered at a competitive price. We'll definitely be...


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    We had a very pleasant and no-pressure experience with David at Crescent Ford. Our vehicle was offered at a competitive price. We'll definitely be back!

    Does recommend this dealer

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  • David Martin on a Ford Taurus. Michael H
    April 10, 2017

    David Martin and the staff at Crescent Ford were awesome. They helped find us a very reliable car in my budget. This was very tough for what I nee...


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    David Martin and the staff at Crescent Ford were awesome. They helped find us a very reliable car in my budget. This was very tough for what I needed but he did it. He made sure everything was right before we left there and was a pleasure to work with. We will be returning customers with folks like David Martin and Bob Nordstrom.thanks

    Does recommend this dealer

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  • Was ready for a fight and didn't get one
    March 24, 2017

    I have been looking for the right CPO Flex for probably 4 months now. When I saw what I was looking for at Crescent I had to mentally prepare mys...


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    I have been looking for the right CPO Flex for probably 4 months now. When I saw what I was looking for at Crescent I had to mentally prepare myself for the "Car Buying Battle". The negotiating, be ready to walk away, play the numbers game, etc. I made an appointment with David and drove up from Charlotte. He is a super nice guy and straight forward. I drove the car, told him what I wanted to pay he got it real close and I took it. Wait.... No high pressure games? No juggling numbers? No sales manager to put the screws to me? Nothing. Last time I bought a new car (10 years ago) it took 2 weeks of negotiation. This took 3 hours and most of that was getting all the documents signed. Kim in Finance is a sweetheart too. Very professional and had my finance paperwork ready to go in no time I couldn't be happier with my experience and my new car.

    Does recommend this dealer

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  • customer

    great customer service, quick and easy. They are always very accommodating.

    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such awesome review! It is great to hear our Staff took such great care of y...


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    great customer service, quick and easy. They are always very accommodating.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such awesome review! It is great to hear our Staff took such great care of you! We hope to see you here again!


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  • No Fluf, Straight to the point and customer friendly
    February 22, 2017

    In the last 15 years I have bought more 12+ Fords from Bob Nordstorm/Crescent. Bob always is aware of my needs, time and has the knowledge of an...


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    In the last 15 years I have bought more 12+ Fords from Bob Nordstorm/Crescent. Bob always is aware of my needs, time and has the knowledge of any of the auto's I have purchased. If the purchase is for My company or personal Bob is on point. He has more than once on his day off or vacation taken care of my needs. Kim Cecil is also very knowledgeable of her job some how always squeezes another Ford discount before the deal is done!

    Does recommend this dealer

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  • Just what we wanted
    February 20, 2017

    This is the 2nd car that we have purchased from Crescent Ford & worked with David Martin. In our opinion you couldn't ask for anything better. The...


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    This is the 2nd car that we have purchased from Crescent Ford & worked with David Martin. In our opinion you couldn't ask for anything better. The level of professionalism from David & all the people at Crescent is top notch. If you want to buy a vehicle but tired of dealer games then this is the place for you.

    Does recommend this dealer

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