Hendrick Chevrolet Buick GMC Cadillac Southpoint

4.4
(226 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 12:00pm–6:00pm Closed
(919) 374-0964 (919) 374-0964

Inventory

See all 14 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2015.
Hendrick GM Southpoint is a full franchise General Motors dealership and the latest addition to the Hendrick Automotive Group. We are the only dealership in the Triangle area with all four franchises - Chevrolet, Buick, GMC, and Cadillac - under one rooftop for your shopping convenience. We strive to provide a truly world class experience with such amenities as an enclosed climate controlled delivery area so you can literally drive your vehicle off of the showroom floor, dual coffee & snack bars, a business center so you can remain productive, and a soundproof play area for the youngest members of your family! Come check us out
Think Hendrick. Think Southpoint.

Service center

Phone number (919) 374-0964

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.4
(226 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Chuck Reich

Always professional with customers and facilities are very clean. Top notch

2.3

Review of Hendrick Automotive Group

After choosing a 2021 truck, I was asked how I would pay/finance the truck purchase. I stated I was going to pay cash for the total cost. I was asked what bank I would use. When I answered I would use the State Employees Credit Union, I was told the dealership did not do business with this credit union. I was shown a list of 3 large commercial banks. I must do my payments through them using their commercial loan product(s). I asked the reason for this demanding request. The answer was this arrangement was necessary for a profit. To my chagrin, I was floored emotionally by this. I had never been asked to take out a loan instead of paying cash for a car/truck. I suggest buyers of products at Hendrick Chevrolet think twice before submitting oneself to this kind of subterfuge.

Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (919) 297-2264 to discuss your concerns, as your satisfaction is of utmost importance to us.

5.0

Tahoe purchase from Hendricks Chevrolet

My sales rep, Brian Kelly, was knowledgeable, professional and friendly. The entire process of trading in my vehicle and buying a new one was completed in about 2 hours. Very nice dealership layout and the staff throughout were very nice.

Dealer response

Hi Bob, thank you for taking the time to leave us this review. We are so pleased you had a positive experience with us!

5.0

Great service

From start to end, everything went smoothly. Great customer experience.

Dealer response

Hi Joe, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs!

1.0

Disappointed

This place is horrible and still no communication. Here we go again, my vehicle supposedly fixed the last time. I dropped it off because I am still having same issue. I was told to drop it off and it would be worked in , no one called or communicated in no way about my vehicle and it's been there for 4 days. I understand the work in part but just communicate. Oh well it is what it is from this place.

Dealer response

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact me at 919-354-7919 at your earliest convenience - thank you!

5.0

2021 Trailblazer

Very easy buying process and delivery to Charleston. Love my new car!

Dealer response

Hi Tammie, thank you for your praise and kind comments about our team. Your recommendation is the best review we could ask for - have an amazing day!

5.0

Swift

Hendrick offers swift quality customer service and warm accommodation to its clients.

Dealer response

Cliff - It is great to hear everything was done quickly and to your satisfaction! THANK YOU for taking the time to leave a review. We look forward to your next visit - take care!

5.0

Swift

Hendricks offers swift quality customer service and warm accommodation of its clients.

Dealer response

Cliff - It is great to hear everything was done quickly and to your satisfaction! THANK YOU for taking the time to leave a review. We look forward to your next visit - take care!

5.0

Vehicle owner

Hendricks Chevrolet was very helpful and informative in our vehicle buying experience.

Dealer response

Jay, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chevrolet Buick GMC Southpoint.

5.0

David Adams vehicle purchase

Excellent customer service and the salesperson was very knowledgeable.

Dealer response

David, thank you for taking the time to leave us this review. We are so pleased you had a positive experience with us!

Read all 226 reviews