Lance Cunningham Ford

4.7
(359 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 9:00am–8:00pm
Tuesday 7:30am–6:00pm 9:00am–8:00pm
Wednesday 7:30am–6:00pm 9:00am–8:00pm
Thursday 7:30am–6:00pm 9:00am–8:00pm
Friday 7:30am–6:00pm 9:00am–8:00pm
Saturday 7:30am–4:30pm 9:00am–8:00pm
Sunday Closed Closed
New (865) 312-6642 (865) 312-6642
Used (865) 684-4441 (865) 684-4441
Service (865) 312-6629 (865) 312-6629

Reviews

4.7
(359 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

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HAD OIL CHANGE AND OTHER SERVICES, HAD GREAT SERVICE

5.0

Service on my Ford Escape

I had my Escape serviced for the 60,000 mile maintenance. The reason I take my car to Lance Cunningham Ford is because I know the work is done correctly. It gives me a sense of confidence knowing that my car was serviced by professionals. The service advisor was very polite and helpful. Thanks

5.0

Warranty checkup

20,000 mile checkup done very quickly at reasonable cost.

5.0

great experience

Appreciate Daryl's friendliness and professionalism managing and resolving issue with car. Don was fabulous giving me ride to work and looking after me. .

4.6

2015 Ford F-150

Great service and enjoyed that i was not pused into something that i didn't want.

5.0

Great Service at Lance's

I brought my car in for a oil change, and we discovered that I had a credit that I need to use before april 1, 2017. Since it did not cover an oil change charges, I jokingly said for them to find anything for my car to use this credit. and they did - wiper blades. Yeah. I was not there long, which was good since I had to wait while they did the oil change.

5.0

MY SERVICE EXPERIENCE AT LANCE CUNNINGHAM FORD

Robert Epps was my advisor and he was very helpful with my service needs. my car was ready before promised and all my problems were resolved. I would recommend Robert and your service department to anyone.

5.0

Amazing customer service and great salesman

Lance Cuuinham ford make my buying experience amazing easy and quick they were extreme Helpful and overall great Calvin and David were amazing

5.0

2015 F-250SD Service Experience

As it was about timer for an oil change to my truck and the fact that I had a warning light on the panel, I called and made an appointment. I was pleasantly surprised with an email shortly after the call verifying my appointment. When I arrived I was greeted by a courteous lady who took all my information, and then I was directed to Jeremy Cleveland who listened to my concerns and assured me they would get my problem fixed as soon as they could. So as I was going to have to return to work they had a very nice gentleman bring the shuttle car around and transport me to my home to pick up another car to use. The service was completed by the afternoon, and this same nice gentleman came to my work and transported me back to the dealership to pick up my truck. when we returned the check out process was quick and very efficient, the work was completed as asked and the truck was very clean on the inside. I have used lance Cunningham for many years and have always been satisfied as well as pleased with personnel and the service performed. I will continue to use and recommend this dealership in the future.

5.0

Joyce Hawkins

Great service! For some reason, I had a missing lug nut and that was replaced when the tires were rotated. i will be doing all of my service here.