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Reviews

Average Ratings

4.7
339 lifetime reviews.
  • Service

    Very professional on a personal level not just a number at the service department. Took time to explain the problem and what repairs are needed al...


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    Very professional on a personal level not just a number at the service department. Took time to explain the problem and what repairs are needed along with prices including labor costs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • xxxxxxxxx

    HAD OIL CHANGE AND OTHER SERVICES, HAD GREAT SERVICE


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    HAD OIL CHANGE AND OTHER SERVICES, HAD GREAT SERVICE

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service on my Ford Escape

    I had my Escape serviced for the 60,000 mile maintenance. The reason I take my car to Lance Cunningham Ford is because I know the work is done cor...


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    I had my Escape serviced for the 60,000 mile maintenance. The reason I take my car to Lance Cunningham Ford is because I know the work is done correctly. It gives me a sense of confidence knowing that my car was serviced by professionals. The service advisor was very polite and helpful. Thanks

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Warranty checkup

    20,000 mile checkup done very quickly at reasonable cost.


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    20,000 mile checkup done very quickly at reasonable cost.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great experience

    Appreciate Daryl's friendliness and professionalism managing and resolving issue with car. Don was fabulous giving me ride to work and looking aft...


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    Appreciate Daryl's friendliness and professionalism managing and resolving issue with car. Don was fabulous giving me ride to work and looking after me. .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2015 Ford F-150

    Great service and enjoyed that i was not pused into something that i didn't want.


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    Great service and enjoyed that i was not pused into something that i didn't want.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service at Lance's

    I brought my car in for a oil change, and we discovered that I had a credit that I need to use before april 1, 2017. Since it did not cover an oi...


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    I brought my car in for a oil change, and we discovered that I had a credit that I need to use before april 1, 2017. Since it did not cover an oil change charges, I jokingly said for them to find anything for my car to use this credit. and they did - wiper blades. Yeah. I was not there long, which was good since I had to wait while they did the oil change.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Amazing customer service and great salesman

    Lance Cuuinham ford make my buying experience amazing easy and quick they were extreme Helpful and overall great Calvin and David were amazing


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    Lance Cuuinham ford make my buying experience amazing easy and quick they were extreme Helpful and overall great Calvin and David were amazing

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • MY SERVICE EXPERIENCE AT LANCE CUNNINGHAM FORD

    Robert Epps was my advisor and he was very helpful with my service needs. my car was ready before promised and all my problems were resolved. I wo...


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    Robert Epps was my advisor and he was very helpful with my service needs. my car was ready before promised and all my problems were resolved. I would recommend Robert and your service department to anyone.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • 2015 F-250SD Service Experience

    As it was about timer for an oil change to my truck and the fact that I had a warning light on the panel, I called and made an appointment. I was...


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    As it was about timer for an oil change to my truck and the fact that I had a warning light on the panel, I called and made an appointment. I was pleasantly surprised with an email shortly after the call verifying my appointment. When I arrived I was greeted by a courteous lady who took all my information, and then I was directed to Jeremy Cleveland who listened to my concerns and assured me they would get my problem fixed as soon as they could. So as I was going to have to return to work they had a very nice gentleman bring the shuttle car around and transport me to my home to pick up another car to use. The service was completed by the afternoon, and this same nice gentleman came to my work and transported me back to the dealership to pick up my truck. when we returned the check out process was quick and very efficient, the work was completed as asked and the truck was very clean on the inside. I have used lance Cunningham for many years and have always been satisfied as well as pleased with personnel and the service performed. I will continue to use and recommend this dealership in the future.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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