Nichols Dodge Chrysler Jeep

2.7 out of 5 2.7

Reviews

2.7 out of 5 2.7
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    December 12, 2019

    Easiest car purchase I've ever had. Commercial Dave was very knowledgeable of his and competitor trucks. Im still very impressed with the 2500 after the... first 1200 miles!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 5, 2019

    They were awesome, Great knowledge of an all new vehicle the new Jeep Gladiator Sport. Everyone was very friendly and courteous and not pushy. Very business... like during the whole process.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 7, 2019

    Very friendly and very helpful. Was really helpful and getting what we've asked for was no problem. They explained every thing and were greatly nice

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 12, 2019

    Was treated very professional, very satisfied with the repairs done, issue was taken care of within 24 hours. The staff was great to work with. great... job to all

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 11, 2018

    Brought preowned truck 3 weeks ago been trying to get issues fixed for 2 of the 3 weeks haven’t even been able to enjoy the truck and they refuse to fix... issues and I haven’t even had it 30 days with that being said DO NOT BUY A VEHICLE FROM NICHOLS DODGE IN BURLINGTON NC they will get you financing but you are gonna pay in the end trust me

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 8, 2017

    Tried to put me in a vehicle i didnt like and when i found something i did like at the same price... I was told they couldnt work me on the car... This... place is a rip off! This place will lie to you and they mistreat their customers... I dont recommend this dealership to anyone... The sales managers and car salesmen are very dirty!!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    February 26, 2017

    Would recommend not hiding in cars and jumping out at customers if you want to sell cars

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    February 4, 2016

    Worst dealership I have ever been to. They damaged my car and gave it back to me in worse shape than I brought it in. The service manager is also the rudest... person there. He is nice until they mess up then he doesn't want to spend anything to fix it. Once Chrysler got involved, the manager said he didn't want anything to do with the car. They "worked on it" one more time, and actually just made the original work worse and dented my door and tore a seal on the trunk. They told us they did this and that, but told Chrysler something different. DO NOT GO HERE! You could do the maintenance yourself better than these people.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    April 7, 2015

    purchase new dodge 1500 truck about in 20/13 this truck was junk from day one no help at all just did seam to help call Chrysler 3 or4 times no luck .... we ask thim please take this truck back with 45 min after sale. manger sad no next day came to my house truck locked up trans stuck in fist gear please take this truck back . we trade you out of it more money. truck 1 year old less 1500 miles we sold it to ford dealer ship I would not by truck or car from this dealer ship if last one on the plant it I needed new truck still more to this story had to pay off the truck move it to credit union. much lower rate purchase new truck this year it come from thim.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    April 1, 2014

    Very slow at fixing a warranty issue. After talking to the GM Mike Nichols, little was still done. Even as simple as a oil change can be a challenge to... get done.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
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