New 888-901-3250 Dealer Website
Used 877-574-4115 Email Dealer
Service 888-254-9869

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Sales 8:30 AM - 6:00 PM
Service 7:30 AM - 8:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 6:00 PM
Wed 8:30 AM - 6:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 4:30 PM
Sun Closed
Mon 7:30 AM - 8:00 PM
Tue 7:30 AM - 8:00 PM
Wed 7:30 AM - 8:00 PM
Thu 7:30 AM - 8:00 PM
Fri 7:30 AM - 4:30 PM
Sat 7:00 AM - 3:00 PM
Sun Closed
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Reviews

4.9
Average based on 1290 reviews.
  • Super staff.

    Joe Hayden so far has gone above and beyond to assist us in the selection of the vehicle that we have leased. Initially, we were looking at a Ford...

    Dealer Response

    Thanks for the review Jose! I will share with Joe and have him reach out to you about the garage door opener. Enjoy your new car!


    Show Full Review

    Joe Hayden so far has gone above and beyond to assist us in the selection of the vehicle that we have leased. Initially, we were looking at a Ford Fusion, a Toyota Camry/RAV4 as well as the Ford Escape. Joe even took us across to the Toyota lot to look at the Toyota vehicles we were interested in. During the demonstration as well as test drive mode, Joe never showed any indication of being a pushy salesman. He was very professional, answering all our questions (so far). The finance manager was equally very enthusiastic in the assistance he provided. I may have to call for more assistance here because there are many features that the vehicle has that we need to master. BTW, I haven't yet figured out how to set up the garage door opener with the universal remote. I have tried and tried to no avail. Very satisfied with the service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thanks for the review Jose! I will share with Joe and have him reach out to you about the garage door opener. Enjoy your new car!


    Hide Full Review
  • Kevin L

    This was our first experience at Jordan. We worked with John Jackson at the pre owned store. He was very helpful, knowledgeable, and down to earth...

    Dealer Response

    We're happy to hear that our staff was able to provide you with knowledgeable expertise and an overall pleasant experience here at Jordan Ford, Ke...


    Show Full Review

    This was our first experience at Jordan. We worked with John Jackson at the pre owned store. He was very helpful, knowledgeable, and down to earth. We felt no pressure during the entire purchase process. My only complaint would be that it took a while to get into the finance office to finish the paperwork, they were very busy that day. So we did understand. Would definitely recommend Jordan and John.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that our staff was able to provide you with knowledgeable expertise and an overall pleasant experience here at Jordan Ford, Kevin! Thank you so much for you kind review and recommendation. We hope to see you again soon!


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  • Jordan Automotive is great

    We bought 2 used vehicles in 3 months from Jordan. Kevin Ball was our salesman. He is great.

    Dealer Response

    Brad, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if t...


    Show Full Review

    We bought 2 used vehicles in 3 months from Jordan. Kevin Ball was our salesman. He is great.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brad, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!


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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since January 2007

Since 1961, Jordan Automotive Group has served the Mishawaka community by supplying quality products and services accompanied by genuine customer care. The Jordan Way culture revolutionizes the vehicle purchase process and leaves the customer knowing how important he or she is to us.

Jordan is owned by company President, Craig Kapson, and is located on many acres that house a Pre-Owned Superstore, Ford showroom, Toyota & Scion showroom,and body shop. No matter which corner of Jordan you visit, you will always meet wonderful people who genuinely care about you and your ownership experience.

"Simple, Easy, and Stress Free..That's the Jordan Way!"