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Universal Kia Hickory Hollow

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 5:30 PM

Universal Kia Hickory Hollow Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2012

Universal Kia treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

...


Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form.
We look forward to serving you!

"WE WANNA SEE YA IN A KIA"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
570 lifetime reviews. Includes reviews of Universal Kia Hickory Hollow from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 1, 2018

    Mr. Ronnie & Mr. Mike Of Universal Kia are absolutely amazing! I am grateful for their time and great customer care. They are a true example of those operating... in excellence. Thanks again gent???s & Universal Kia HH Kindest regards, Natasha O.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ronnie Carter

    Sales Consultant

    (5.0) 17 reviews

  • 5.0 out of 5
    November 16, 2018

    This was my first car buying experience, on my own. I was quite apprehensive, as I had heard horror stories about people being pressured to buy what they... really didn't want by pushy salesmen. Ben Auert was friendly, professional, and patient. He took his time and made sure that I understand every part of the car buying process. At no time did I feel pressured or bullied. Ben even took the time to help me get the bluetooth/UVO app set up in my car. I now have a my first new car, a 2019 Kia Soul, and I couldn't be more pleased! Thank you Ben and Universal Kia!!!

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ben Auert

    Sales

    (4.9) 13 reviews

  • March 4, 2018

    Jay Stewart asked to help me once I told him what I wanted he was there every step of the way to make the process easy and stress free...I told him I came... for the Stinger GT2 Floor model of course...He said not a problem ...He explained to me he had a GT1 I can test drive right now...While on the drive we talked about every feature about the car which of course I knew going in...he explained to me he'd make sure that it'll be a very smooth transaction which is was..He also made them do a detail of the car and I left with a full tank of gas...He also personally called me to inform me that my plates were in..If you're looking to buy a car go see Jay Stewart!!!

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 3, 2018

    Ronnie was great to work with and found just the right car for us. He kept us informed during each step of the process. I definitely recommend buying a... vehicle there!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ronnie Carter

    Sales Consultant

    (5.0) 17 reviews

    Troy Heilman

    Bdc Agent

    (4.8) 13 reviews

  • 5.0 out of 5
    October 30, 2018

    Sales Team at KIA supported me through the process of buying an awesome vehicle, Thank you all for a great experience you know how to treat a customer.... RG

    4.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Troy Heilman

    Bdc Agent

    (4.8) 13 reviews

    Jennifer Alvarado

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 19, 2018

    The service was very convenient for me and my time allotted. Thank to the team for your quick and very helpful service. Sarah you a great and thank you... for helping me home.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sarah Trice

    Sales Consultant

    NOT RATED

  • 4.0 out of 5
    October 18, 2018

    Overall great experience, front the moment I walked in to the moment I drove my new car away everyone was fairly attentive, professional, and accommodating.... Sarah was great and answered all the questions she knew with no sense of rush or urgency. I would recommend Universal Kia to friends and family.

    4.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Troy Heilman

    Bdc Agent

    (4.8) 13 reviews

    Sarah Trice

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 16, 2018

    This was my first time buying a car that I would need to finance alongside a downpayment. Ronnie was patient as I looked through vehicles and helped explain... the process of financing thoroughly once I had decided on two cars I liked. I felt comfortable throughout the process and never felt pressured towards a certain vehicle. Michael in financing was also great, and made me laugh quite a bit too! I would recommend this dealership to others considering buying a new or used car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ronnie Carter

    Sales Consultant

    (5.0) 17 reviews

  • 4.0 out of 5
    October 11, 2018

    Terrence was very helpful and accommodating Terrance answered all of our questions and was good to help us as we went out and drove the vehicle I would... recommend Terrance as a good sales person to talk to if you're buying another vehicle.

    4.0 out of 5
    Customer Service
    4.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 3, 2018

    After my many calls and made appointment's and had to break them, I was finally able to get to the dealership to find a car I wanted and to trade my other... car. And I must say it was a very simple process

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jennifer Alvarado

    Sales Consultant

    NOT RATED

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