Reviews
Oil change/lube - 96 Lincoln Town Car
I have had my 94 Crown Vic sedan serviced at County Ford in the past and have been pleased with the service and staff. They were couretous and professional. Will be using their services in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
County Ford in Graham, NC. Highly recommend.
Country Ford in Graham, NC. recently repaired our 2013 Ford Escape following a recall. The repair was done in a timely manner and the service and attitude was excellent. Thank you. John Barron
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We always strive to provide personable and excellent customer service and we look forward to assisting you again in the future!
Great service
Freestar was running rough. You fixed the problem quickly and I am happy with your fast service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. We appreciate your review and hope we can continue serving you for many years to come.
2013 Ford Taraus
Never have a problem with service, it's done correctly the first time. The only reservation is the prices you all charge for various jobs that need to be performed! For example, I was told that my 60,000 mile maintenance would cost me $600.00 at the dealership, I thought that was a little extreme for what was needed so I asked around and found that I could get the SAME service done with the same type of equipment for $275.00, so guess what? Just a little difference, right?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Truck Service
Staff was courteous and work done on the truck was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words and review, Dianne. Thank you for this feedback!
Superior service and kind staff
Very professionall and extremely nice and helpful. Nice waiting area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your response, Kenneth! We appreciate your review and hope we can continue serving you for many years to come.
Quality of re
I called Charity on Mon at the service department and requested to purchase two tires for the front of my edge,front end alignment, and oil change which I needed by friday. She advised me she had would have to order my tires and may not get them by Friday but would call if she could find them.She called me the next day she had found my tires and could take care of all my needs that day, (boy was I relieved) her and the service department are always great.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change done well
My experience was great. I'm at AAA member and forgot my coupon. The front desk lady allowed me to print it off. I found that extremely nice as she did not have to do. Everyone was nice, did their job efficiently and I was out in less than an hou . I'll be back for my next oil chang .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They are very friendly and helpful with your need
I purchased a 2014 Town and Country and the only thing that I wasn't pleased with. ..is I wasn't offered a extra warranty now. I was told that I have to do it on my own but for me it would have been easier to include it in the car paperwork when I brought it. I'm pleased with the customer service and the support that Angel White has been with me. Even Mark Horner has been extremely nice even though I didn't purchase the vehicle with him. Over all I'm pleased with services I have gotten EXCEPT FOR THE WARRANTY PARTAND I still don't have a warranty on my 2014 Town and Country van. Thanks for the best service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeep Wrangler
It was wonderful working with Jack.. The experience was overall really good.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your feedback with us. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.