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County Ford

(366 reviews)
Visit County Ford
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
New (877) 227-9740 (877) 227-9740
Used (866) 950-8744 (866) 950-8744
Service (336) 698-3734 (336) 698-3734

Reviews

(366 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Go to County Ford and ask for Raheem Wilson...NOW!

I had a fantastic car buying experience with Raheem Wilson. From when I walked through the door to when I drove off with my new car, I felt genuinely valued as a customer. Raheem?s been my trusted car salesman since 2012, and I?ve followed him from Durham to now, Graham! Thanks, County Ford, for a beautiful experience and for putting your name behind a great sales associate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Hannah, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Great staff made the process easy.

Great staff made the process easy. Wiling to go the extra mile to make sure I was comfortable in my purchase. This is the 3rd purchase I’ve made with County Ford and it won’t be my last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Mr. Williams was most helpful and professional. It was a

Mr. Williams was most helpful and professional. It was a good experience, and I will return to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The team at County Ford was amazing to work with!

The team at County Ford was amazing to work with! Dulce was awesome and had everything ready to go by the time I arrived at the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience all the way round service hospitality

Great experience all the way round service hospitality everything went smoothly an fast as I needed!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service and they listen to what I needed

Great customer service and they listen to what I needed Stayed in my budget and they cars is great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a good experience buying a new bronco.

Had a good experience buying a new bronco. Clean offices and sales persons very knowledgeable about workings of new car. My sales person was great and very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Extremely high pressure sales.

Extremely high pressure sales. Just wanted to look at a vehicle and they try to enter you into their system and want to photocopy driver's license. This is just to look at a vehicle. If I wanted to drive it, sure you can photocopy my license and "enter you into the system." Also, they had another sales guy aggressively jump and flip open a folder asking me about "my trade" when all I wanted to do was look at a vehicle. Super aggressive and in your face sales crap that no customer wants to be subjected to. Have purchased two vehicles from their sister store, Stearns Ford in Burlington and the experience there was just fine.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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County Ford

I drove thru County Ford in Graham, NC looking at used trucks. I found 2 that I wanted to get asking price. I went in even though it was closing time. They were very happy to stay and help me. I ended up trading in my Honda CRV for a 2019 Ford Ranger XLT. I love it !!! I would recommend the dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michael, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

My parents drove 2.

My parents drove 2.5 hours to this dealership and they still price-gouged them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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