Mercedes-Benz Of Winston-Salem

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Reviews

Average Ratings

5.0
18 lifetime reviews.
  • The Best

    You have a service writer there named Chris and he is the best I have dealt with. Being 67 I have been around a number and he is the reason I will...


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    You have a service writer there named Chris and he is the best I have dealt with. Being 67 I have been around a number and he is the reason I will be buying another Mercedes.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Brenda Blattner

    MB of Winston Salem has taken care of our cars for 15 years. They are an exceptional dealership. We feel very fortunate to have them taking care o...


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    MB of Winston Salem has taken care of our cars for 15 years. They are an exceptional dealership. We feel very fortunate to have them taking care of our cars. The service dept. is excellent! Attention to detail and honest service are the two words that come to mind. Friendly faces always welcome us. The reputation and integrity of this dealership make it a 10 for us!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Review

    Staff is friendly,professional, knowledgeable, helpful.


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    Staff is friendly,professional, knowledgeable, helpful.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Outstanding organization

    Over a number of years I have found MB of Winston-Salem to be an excellent organization. Every process from management to sales to finance to serv...

    Dealer Response

    Thank you for sharing your experience with us! Our team works incredibly hard to exemplify Mercedes-Benz of Winston Salem¿s commitment to customer...


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    Over a number of years I have found MB of Winston-Salem to be an excellent organization. Every process from management to sales to finance to service has been maximized for efficiency and accuracy. Every employee that I have known there has been top notch and excellent representatives of the company which tells me the hiring and training processes are highly developed. From start to finish Mercedes makes the finest cars on the market, and their employees make the experience of owning one all the better.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us! Our team works incredibly hard to exemplify Mercedes-Benz of Winston Salem¿s commitment to customer service and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Mercedes-Benz of Winston Salem Team


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  • E400 Mercedes Benz

    This was the second time I purchased a new Mercedes from Tommy Hooker Jr. at Mercedes Benz of Winston Salem. He was great to deal with and impress...


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    This was the second time I purchased a new Mercedes from Tommy Hooker Jr. at Mercedes Benz of Winston Salem. He was great to deal with and impressed me with his knowledge of the vehicles as well as showing an interest in me. I tried to buy a car locally but it was foolish to try as both the local companies assigned people that new nothing about selling cars. Dealing with Winston Salem was a pleasure and if I buy another Mercedes I will definitely call Tommy again. BTW his number is 336-413-3642 and he will save you thousands of dollars versus the local dealers. He also personally delivered my car to me this past Monday.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent buying experience

    Mercedes-Benz of Winston Salem was fantastic to work with. The sales people were all quite friendly. Our specific salesman was knowledgeable about...


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    Mercedes-Benz of Winston Salem was fantastic to work with. The sales people were all quite friendly. Our specific salesman was knowledgeable about the cars and very agreeable to work with. He answered all of our questions in a low key way that we liked. We never felt pressured as we were looking. Ultimately, my fiance and I chose to order a new GLC and after some pretty low key negotiating, we arrived on a great deal. Most other dealerships we ran into were not so amicable on the pricing, though one other came to a similar price. Overall, I would definitely work with Mercedes-Benz of Winston Salem again. They gave a great final price and were very easy to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bunn H Lee

    Everything was done professionally. Everyone involved had great attitudes and were very helpful.


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    Everything was done professionally. Everyone involved had great attitudes and were very helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • MB of Winston Salem is a great place to buy a car

    I love this place. They are the nicest people and helped me get what I needed and wanted


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    I love this place. They are the nicest people and helped me get what I needed and wanted

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • LOVE THIS PLACE

    THEY GO ABOVE AND BEYOND!!!! GOING ON MY 5TH CAR FROM THIS DEALERSHIP


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    THEY GO ABOVE AND BEYOND!!!! GOING ON MY 5TH CAR FROM THIS DEALERSHIP

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outstanding Sales and Service Experience

    I've been dealing with Mercedes Benz of Winston-Salem for over 20 years. From the first day I researched and bought my first Mercedes, I've always...


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    I've been dealing with Mercedes Benz of Winston-Salem for over 20 years. From the first day I researched and bought my first Mercedes, I've always received outstanding customer service. Mercedes Benz of W-S has always made me feel good about any sales and service experience. The're straight forward with their pricing and no surprises. They've always been extremely professional with no question being too large or small. I've never failed to negotiate a deal I wasn't comfortable with. They don't forget the customer after the sale. Mercedes Benz of Winston-Salem's Service Department is outstanding. They've always been extremely accommodating regarding any scheduling request. All of my service experiences have been positive. All service items were explained in detail prior to any service. Again, the same as Sales, no surprises with outstanding customer service.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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