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Reviews

Average Ratings

4.9
314 lifetime reviews. Includes reviews of Adventure Subaru from DealerRater.com
  • 2016 Hyundai Sonata

    Easiest and most stress free car purchase ever, the entire staff was friendly and curteous. The salesman Tom McBroom was outstanding.


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    Easiest and most stress free car purchase ever, the entire staff was friendly and curteous. The salesman Tom McBroom was outstanding.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome sevie at Adventure Subaru...

    I was so frustrated trying to find the perfect used Subaru and was at the end of my rope when I reached out to Adventure Subaru for help. Justin ...

    Dealer Response

    Dear "Happy Customer" - thanks so much for taking the time to post a review on cars.com! We're so glad you had a positive experience with Adventur...


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    I was so frustrated trying to find the perfect used Subaru and was at the end of my rope when I reached out to Adventure Subaru for help. Justin had my perfect car in one day...great service polite and personal staff...thank you Justin, Dan and Victor for all your help...could not be more happy with your establishment and with my car !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dear "Happy Customer" - thanks so much for taking the time to post a review on cars.com! We're so glad you had a positive experience with Adventure Subaru, and to know you've finally found the perfect pre-owned Subaru. Thank you for your business, and we look forward to servicing you for many years to come. Happy Adventuring!


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  • Best dealership I've ever had experience with
    December 26, 2016

    This dealership is a work of art. They are friendly, courteous, efficient and do what they say they can do and more. They have gone the extra mile...

    Adventure Subaru

    Randy4350 - Thank you so very much for your review and reference to our dealership being a piece of art. We will do our absolute best to continue ...

    Adventure Subaru

    Randy - we've had our share of wonderful reviews, but never been compared to "a work of art." Wow! Thank you so much for taking the time to sing o...


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    This dealership is a work of art. They are friendly, courteous, efficient and do what they say they can do and more. They have gone the extra mile servicing my Tribeca every time I come into the dealership. I will drive a Subaru as long as I live and I hope that's a long time! Great job guys and girls.

    Does recommend this dealer
    Came in for service or repair
    Adventure Subaru

    Randy4350 - Thank you so very much for your review and reference to our dealership being a piece of art. We will do our absolute best to continue going that extra mile. It's what a family does right? We're so glad to have you and your Subaru Tribeca as a part of our Adventure Subaru family. Keep adventuring and have a wonderfully Happy New Year.

    Adventure Subaru

    Randy - we've had our share of wonderful reviews, but never been compared to "a work of art." Wow! Thank you so much for taking the time to sing our praises - it means a lot to us. We're so glad you're a part of the Adventure Subaru family, and we look forward to servicing your vehicle for years to come. Happy New Year!


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  • Incredible Customer Service

    I never leave reviews of businesses unless I have a bad experience. That is changing tonight. Adventure Subaru is unequivocally the best car dea...

    Dealer Response

    Trevor - that's a WONDERFUL story and so very kind of you to take the time to tell it! Thank you for letting us know "we done good". I'll be sure ...


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    I never leave reviews of businesses unless I have a bad experience. That is changing tonight. Adventure Subaru is unequivocally the best car dealership I've ever done business with. Long story short is I purchased a used car for my daughter from them. When I got the car home I discovered a couple rather serious issues with the car. Not only did I not have to argue with them over repairing the car, they sent a customer service rep halfway to my town to meet me and swap cars, with a brand new Subaru I might add, and then took my car back to repair. Repair took only a day and then they had their rep deliver it 2 hours back to my house on a Saturday. All this for a used car purchased from their lot, I can't even imagine what the level of service is for buying new. Bill in service and Daryl in customer support were two particular individuals that really helped me out. I will absolutely be back to purchase more vehicles in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Trevor - that's a WONDERFUL story and so very kind of you to take the time to tell it! Thank you for letting us know "we done good". I'll be sure to let Bill and Daryl know that you appreciated their service. We appreciate YOU and look forward to servicing you for many years to come. Happy Adventuring!


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  • A Woman Alone

    I was recommended Adventure Subaru by several people in town, and I hope I simply caught a salesman on a bad day. I came alone, a young woman wit...

    Dealer Response

    We are sorry to hear that you were not fully satisfied with your shopping experience at Adventure Subaru. We always try our best to give our custo...


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    I was recommended Adventure Subaru by several people in town, and I hope I simply caught a salesman on a bad day. I came alone, a young woman with money to spend and was treated poorly. I was patronized, spoken to with irreverence, arrogance and pushed aggressively. The salesman did not take me seriously and behaved ambivalently to my questions or at the most, with sarcasm. I will not patronize this business. I am a grown woman and do not need my husband or daddy to be treated with respect at a car dealership.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We are sorry to hear that you were not fully satisfied with your shopping experience at Adventure Subaru. We always try our best to give our customers the best service possible. I encourage you to contact our Sales Manager, Marcus Hall, to try and amend this situation. You can reach him at 479-442-8200. Thank you for taking the time to post this review; it's only through feedback such as yours that we are able to create a better experience for our customers.


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  • Awesome buying experience

    It was my first car buying experience, my parents were there for support and provided me with good advice throughout the process. It was a very s...

    Dealer Response

    Connor, we are beyond elated that you chose Adventure Subaru for your first car buying experience. You absolutely picked the right dealership and ...


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    It was my first car buying experience, my parents were there for support and provided me with good advice throughout the process. It was a very stress free day. And my father said it was the smoothest transaction he has ever had.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Connor, we are beyond elated that you chose Adventure Subaru for your first car buying experience. You absolutely picked the right dealership and we are beyond giddy that you and your parents enjoyed the stress free experience we strive to provide. We hope you are enjoying your car to the fullest and would like to welcome you to our Subaru family.


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  • Great Service

    They listened to what I wanted, then found it. They did not try to sell me anything I was not interested in.

    Dealer Response

    Thank you Zia for your kind review and rating of our dealership. We hope you are enjoying your new Subaru to the fullest and that you make many ha...


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    They listened to what I wanted, then found it. They did not try to sell me anything I was not interested in.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Zia for your kind review and rating of our dealership. We hope you are enjoying your new Subaru to the fullest and that you make many happy memories on your future adventures.


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  • Once again we had a great sales person.

    Everything. Very pleased we had a great sales person and the management was very helpful and was able to get the payment where we needed them. Cou...

    Dealer Response

    Brenda, we're just glad that we could be of assistance and that you are happy with your purchase. Thank you so much for your kind review and ratin...


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    Everything. Very pleased we had a great sales person and the management was very helpful and was able to get the payment where we needed them. Couldn't ask for a better experience from a car dealer. Thank you

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Brenda, we're just glad that we could be of assistance and that you are happy with your purchase. Thank you so much for your kind review and rating of our dealership. We hope you'll come visit us again with any of your car needs in the future.


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  • Adventure Subaru

    Everything was perfect. I loved the experience from start to finish. You have Amazing people doing a great job! From the Sales floor to the financ...

    Dealer Response

    Thank you Michael for your kind review and rating of our dealership. We are elated to hear that you enjoyed the full experience. That experience i...


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    Everything was perfect. I loved the experience from start to finish. You have Amazing people doing a great job! From the Sales floor to the finance office, top professional service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Michael for your kind review and rating of our dealership. We are elated to hear that you enjoyed the full experience. That experience is what we strive to provide to everyone that comes through the door and hearing how a customer appreciates it is even sweeter. Thank you again for your business and we hope you are enjoying your car to the fullest.


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  • Very clean facility.

    No pressure sales, a great product at a realistic price. Sales person was helpful, kind and knowledgeable about the product.

    Dealer Response

    Barbara, you nailed it on the head. No pressure, no hassle, no fuss. That's just the way we like it. We are thrilled to hear that you fully enjoye...


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    No pressure sales, a great product at a realistic price. Sales person was helpful, kind and knowledgeable about the product.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Barbara, you nailed it on the head. No pressure, no hassle, no fuss. That's just the way we like it. We are thrilled to hear that you fully enjoyed your car buying experience here at Adventure Subaru. We hope you are enjoying your car to the fullest.


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