Crossroads Ford-Kernersville

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Reviews

4.9
Average based on 358 reviews.
  • Replacement defective engine under warranty

    I am very satisfied with Crossroads. I was very unhappy with Ford Motor Company and the extreme inconvenience they put me through and the hoops th...


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    I am very satisfied with Crossroads. I was very unhappy with Ford Motor Company and the extreme inconvenience they put me through and the hoops they put Crossroads through before they finally acknowledged they provided a defective engine (second time I've had a defective engine in a Lincoln) and honored their warranty. If you have any communication with Ford Motor Company, with regard to this survey, you can let them know of my dissatisfaction with them, their engineering department and the way they dragged their feet before acknowledging that they were at fault in providing a defective engine. I have told many people about this problem!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • response to request

    ride by..saw 2003 250 super duty ford with everything I was looking for...asked about it. bought it because vehicle was in excellent shape, well t...


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    ride by..saw 2003 250 super duty ford with everything I was looking for...asked about it. bought it because vehicle was in excellent shape, well taken care of by previous owner, no accidents and asking price was in my price range.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service

    Great timely service here people. Honest down to earth people.


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    Great timely service here people. Honest down to earth people.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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