Crossroads Ford-Kernersville

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Reviews

4.9
370 lifetime reviews.
  • Great service before and after the sale.

    I was much impressed by the sales personnel at the time of the sale as well as follow- afterwards. Good people to deal with!


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    I was much impressed by the sales personnel at the time of the sale as well as follow- afterwards. Good people to deal with!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Repaired the recalled seatbelt

    The service was very effecient and the staff was very friendly. I received a ride to and from the dealership-that was a huge plus for me! The reca...


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    The service was very effecient and the staff was very friendly. I received a ride to and from the dealership-that was a huge plus for me! The recalled problem was fixed!!! Thank goodness!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service

    I have had several cars serviced for recalls and routine maintenance. They always do a great job communicating. The waiting room is clean and ve...


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    I have had several cars serviced for recalls and routine maintenance. They always do a great job communicating. The waiting room is clean and very nice. Great customer service and very friendly staff! The great service lead me to try to buy my new Ford from Crossroads. The sales department did not live up to the same standard as the service department. The salesman was rude and condescending. Bought my new Mustang from another dealer, but I still use Crossroads for routine maintenance!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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