Reviews
I do not write comments, please respect that.
I do not write comments, please respect that. I do not have a comment at this time about the service I received. Thank you Respectfully Lillian Mille
I do not write comments, please respect that.
I do not write comments, please respect that. I do not have a comment at this time about the service I received. Thank you Respectfully Lillian Mille
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Lillian, we appreciate your honest feedback. Please reach out to us at (336) 996-3700 so we may identify ways to improve your experience.
Very low pressure salesman named Paul, he and the sales
Very low pressure salesman named Paul, he and the sales manager Chris worked with me getting me very close to a price I wanted.
Very low pressure salesman named Paul, he and the sales
Very low pressure salesman named Paul, he and the sales manager Chris worked with me getting me very close to a price I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!
This is the best Ford service department in the area.
This is the best Ford service department in the area. They continue to exceed expectations and provide outstanding service. The facility is clean and comfortable. The courtesy shuttle and or loaner vehicle is appreciated. The last three visits have all been excellent experiences. A shout out to Brandon my service advisor and his customer service skills.
This is the best Ford service department in the area.
This is the best Ford service department in the area. They continue to exceed expectations and provide outstanding service. The facility is clean and comfortable. The courtesy shuttle and or loaner vehicle is appreciated. The last three visits have all been excellent experiences. A shout out to Brandon my service advisor and his customer service skills.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!
Our salesman Brian and the whole staff at kernersville
Our salesman Brian and the whole staff at kernersville Ford were fantastic. Great place to get your vehicle. We have gotten 3 from them. They were patient and very friendly. They follow through and always keep in touch.
Our salesman Brian and the whole staff at kernersville
Our salesman Brian and the whole staff at kernersville Ford were fantastic. Great place to get your vehicle. We have gotten 3 from them. They were patient and very friendly. They follow through and always keep in touch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had my vehicle serviced.
I had my vehicle serviced. I was in and out in good time. I was satisfied with the service on my vehicle, and I will bring it back again for service
I had my vehicle serviced.
I had my vehicle serviced. I was in and out in good time. I was satisfied with the service on my vehicle, and I will bring it back again for service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jerome, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!
Last visit was oil change and purchase of a new battery.
Last visit was oil change and purchase of a new battery. Service was excellent! Very professional. Thank you!
Last visit was oil change and purchase of a new battery.
Last visit was oil change and purchase of a new battery. Service was excellent! Very professional. Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your comments keep us motivated and working hard for all our guests! Safe travels!
Chris Allison always treats me right.
Chris Allison always treats me right. Brought my sister back and she purchased a vehicle too.They are friendly and good above and beyond to provide great service
Chris Allison always treats me right.
Chris Allison always treats me right. Brought my sister back and she purchased a vehicle too.They are friendly and good above and beyond to provide great service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Linda, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very pleased with Ms Ashley for squeezing me.
Very pleased with Ms Ashley for squeezing me.she was able to squeeze me in without any appointment. The customer service was outstanding,always a pleasure getting my truck service at this dealership!!
Very pleased with Ms Ashley for squeezing me.
Very pleased with Ms Ashley for squeezing me.she was able to squeeze me in without any appointment. The customer service was outstanding,always a pleasure getting my truck service at this dealership!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Tola, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Extremely pleased.
Extremely pleased. Even though it took a day longer and a bit more expensive than originally quoted, the entire process was a breeze. From driving me back home after having to leave the vehicle overnight to delivering the vehicle to my home the next day. Excellent experience and I will definitely be using Crossroads Ford in the future.
Extremely pleased.
Extremely pleased. Even though it took a day longer and a bit more expensive than originally quoted, the entire process was a breeze. From driving me back home after having to leave the vehicle overnight to delivering the vehicle to my home the next day. Excellent experience and I will definitely be using Crossroads Ford in the future.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Elijah and zach are the best.
Elijah and zach are the best. This is my 4th ford from them and it is always a pleasure to work with them.
Elijah and zach are the best.
Elijah and zach are the best. This is my 4th ford from them and it is always a pleasure to work with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Bryan, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!