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Jim Marsh Kia

(946 reviews)
Visit Jim Marsh Kia
Sales hours: 8:00am to 9:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:30am–5:30pm
Tuesday 8:00am–9:00pm 7:30am–5:30pm
Wednesday 8:00am–9:00pm 7:30am–5:30pm
Thursday 8:00am–9:00pm 7:30am–5:30pm
Friday 8:00am–9:00pm 7:30am–5:30pm
Saturday 8:00am–8:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2023 state dealer award 2020 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (855) 576-5593 (855) 576-5593
Used (866) 662-8933 (866) 662-8933
Service (866) 662-8936 (866) 662-8936

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Marsh Kia from DealerRater.

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Mr.Cash was super friendly and helpful with the whole...

Mr.Cash was super friendly and helpful with the whole process. He made it a lot less stressful to get my first car !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Hope to see you again soon!

They are very friendly and not pushy. Cash is great! I...

They are very friendly and not pushy. Cash is great! I have purchased 2 cars from him and he makes me feel like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for taking time out of your day to review us. We look forward to seeing you again soon!

What a great experience, we had the privilege to meet Jim...

What a great experience, we had the privilege to meet Jim Marsh who.is a very nice man… his staff was great from the beginning to the end!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We're pleased to hear you had such a great experience. Congratulations on the new car, and feel free to reach out if you have any questions we can answer.

Best buying experience ever!!! Cash took very good care...

Best buying experience ever!!! Cash took very good care of me and so did the rest of Jim Marsh’s team. Was happy with the price they gave me for my trade in too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

Quick and Professional service, Just an LOF but was in...

Quick and Professional service, Just an LOF but was in and out in no time. I've always had good results here after purchasing our 2013 kia soul.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

We are seniors and Connor went out of his way to help us...

We are seniors and Connor went out of his way to help us with the service of our Kia Sorento. He was helpful and professional. He had the car ready on time for pickup and explained in detail what service was performed. You are lucky to have him as an employee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

The level of professionalism was amazing. Anthony and...

The level of professionalism was amazing. Anthony and Arsenio worked hard and did an excellent job at making us so happy! We are so happy with our 2021 Kia Sorento. We were even greeted by Mr. Jim Marsh himself which made our experience even better. Everyone including our finance team to the time we signed our papers were friendly, kind, and genuine. I highly recommend Jim Marsh Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We're pleased to hear you had such a great experience. Congratulations on the new car, and feel free to reach out if you have any questions we can answer. Drive safe!

I would highly recommend Jim Marsh Kia to my friends and...

I would highly recommend Jim Marsh Kia to my friends and family. They have the lowest fees in town! I’m super happy with my car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

That's great to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

This is the second Kia we bought from Lester at Jim...

This is the second Kia we bought from Lester at Jim Marsh. Lester is wonderful to deal with. He is very knowledgeable and is very honest. Sean in finance is great as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the great review, and congratulations on the new car! We hope it brings you years of safe, happy travel! Please feel free to reach out if you have any additional questions. We hope you'll consider working with us again in the future.

Conner greeted me at the door...asked minimum questions,...

Conner greeted me at the door...asked minimum questions, and escorted me to the cashier to request a ride home. When my car was ready he called to let me know. When I arrived to pick my car up, Conner greeted me at the door, escorted me to the cashier to pick up my keys. Excellent customer service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!