Reviews
Todd is excellent! He always takes great care of me and...
Todd is excellent! He always takes great care of me and my girlfriend. He is very friendly and nice and a joy to talk too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was super friendly. I was made to feel like I...
Everyone was super friendly. I was made to feel like I was important. Anthony was excellent and the paper work was quick and efficient. I recommend this dealership to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Roger was a great salesman, and I would highly recommend...
Roger was a great salesman, and I would highly recommend him to anyone. We showed up at 7am, and they don’t open till 8am. He was inside the showroom and he waved me in. I told him I had to work at 9am and I knew they didn’t open till 8, I was just hoping that someone was there early. He grabbed the keys to the car we were interested in and made the experience super easy. He has a lot of experience in the car industry and has been with Jim Marsh for 3 years. He called the finance guy at home to get to the store early so we could get done by 8:45am. Sean was the finance guy and he was really professional and not pushy. The whole experience was great, I’m really happy with the deal I got too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This dealership is friendly, helpful, and comfortable....
This dealership is friendly, helpful, and comfortable. The fireplace was especially inviting. The antiques and art provide interesting viewing. Mr. Marsh, Roger, Sam, and everyone else we had contact with were friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and excellent service ! Will always recommend...
Friendly and excellent service ! Will always recommend this dealership. Very satisfied with the car I purchased here and will continue buying from this dealership, great prices!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From my first chat on the web to the test drive and final...
From my first chat on the web to the test drive and final sale the experience was impeccable. 100% recommend Jim Marsh Kia! Roger was a great salesman. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I love the ease of everything. I do suggest you upgrade...
I love the ease of everything. I do suggest you upgrade your computers to be able to send and receive sign-able PDF's. Very happy with the work and a special shout out to Sarah.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience! Came in with the thought of looking...
Great experience! Came in with the thought of looking around. Walked out 3 hours later with a new car!! Lester was very helpful! Thanks I love my new K5!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people. Awesome customer service friendly service...
Great people. Awesome customer service friendly service would have family who there and buy a vehicle nice auto show and very clean restroom.... Had and awesome time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Went in to test drive the K5, we were impressed with the...
Went in to test drive the K5, we were impressed with the vehicle’s looks and handling. The salesman -Mike- was very helpful providing good information for us to pick the right trim for us. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
