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Jim Marsh Kia

(946 reviews)
Visit Jim Marsh Kia
Sales hours: 8:00am to 9:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:30am–5:30pm
Tuesday 8:00am–9:00pm 7:30am–5:30pm
Wednesday 8:00am–9:00pm 7:30am–5:30pm
Thursday 8:00am–9:00pm 7:30am–5:30pm
Friday 8:00am–9:00pm 7:30am–5:30pm
Saturday 8:00am–8:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2023 state dealer award 2020 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (855) 576-5593 (855) 576-5593
Used (866) 662-8933 (866) 662-8933
Service (866) 662-8936 (866) 662-8936

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Marsh Kia from DealerRater.

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Todd is excellent! He always takes great care of me and...

Todd is excellent! He always takes great care of me and my girlfriend. He is very friendly and nice and a joy to talk too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was super friendly. I was made to feel like I...

Everyone was super friendly. I was made to feel like I was important. Anthony was excellent and the paper work was quick and efficient. I recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Roger was a great salesman, and I would highly recommend...

Roger was a great salesman, and I would highly recommend him to anyone. We showed up at 7am, and they don’t open till 8am. He was inside the showroom and he waved me in. I told him I had to work at 9am and I knew they didn’t open till 8, I was just hoping that someone was there early. He grabbed the keys to the car we were interested in and made the experience super easy. He has a lot of experience in the car industry and has been with Jim Marsh for 3 years. He called the finance guy at home to get to the store early so we could get done by 8:45am. Sean was the finance guy and he was really professional and not pushy. The whole experience was great, I’m really happy with the deal I got too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This dealership is friendly, helpful, and comfortable....

This dealership is friendly, helpful, and comfortable. The fireplace was especially inviting. The antiques and art provide interesting viewing. Mr. Marsh, Roger, Sam, and everyone else we had contact with were friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Friendly and excellent service ! Will always recommend...

Friendly and excellent service ! Will always recommend this dealership. Very satisfied with the car I purchased here and will continue buying from this dealership, great prices!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

From my first chat on the web to the test drive and final...

From my first chat on the web to the test drive and final sale the experience was impeccable. 100% recommend Jim Marsh Kia! Roger was a great salesman. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I love the ease of everything. I do suggest you upgrade...

I love the ease of everything. I do suggest you upgrade your computers to be able to send and receive sign-able PDF's. Very happy with the work and a special shout out to Sarah.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience! Came in with the thought of looking...

Great experience! Came in with the thought of looking around. Walked out 3 hours later with a new car!! Lester was very helpful! Thanks I love my new K5!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great people. Awesome customer service friendly service...

Great people. Awesome customer service friendly service would have family who there and buy a vehicle nice auto show and very clean restroom.... Had and awesome time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Went in to test drive the K5, we were impressed with the...

Went in to test drive the K5, we were impressed with the vehicle’s looks and handling. The salesman -Mike- was very helpful providing good information for us to pick the right trim for us. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.