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Jim Marsh Kia

(946 reviews)
Visit Jim Marsh Kia
Sales hours: 8:00am to 9:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:30am–5:30pm
Tuesday 8:00am–9:00pm 7:30am–5:30pm
Wednesday 8:00am–9:00pm 7:30am–5:30pm
Thursday 8:00am–9:00pm 7:30am–5:30pm
Friday 8:00am–9:00pm 7:30am–5:30pm
Saturday 8:00am–8:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2023 state dealer award 2020 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (855) 576-5593 (855) 576-5593
Used (866) 662-8933 (866) 662-8933
Service (866) 662-8936 (866) 662-8936

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Marsh Kia from DealerRater.

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Excellent service as usual. Mr Todd Gerstenberger...

Excellent service as usual. Mr Todd Gerstenberger provided outstanding customer service as is the norm for the Service Department at Jim Marsh Kia. Always customer friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

No pressure. They listened to what I had to say first and...

No pressure. They listened to what I had to say first and based my needs from that. They went out of their way to make me happy. Khan and Gino was terrific.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ronnie is a gem! Thanks for helping me get into my second...

Ronnie is a gem! Thanks for helping me get into my second car! Appreciate the time you spend with me always! Always Caring, considerate and reasonable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jonathan provided courteous, efficient service. Checked...

Jonathan provided courteous, efficient service. Checked for any recalls and scheduled a repair appointment. This was my first appointment since purchase via Jim Marsh. Excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership that focuses on making their customers...

Great dealership that focuses on making their customers happy! We drove 35mins across town to check out the Telluride stock and were happy to see the Nightfall Edition on the lot. Roger got us a test drive immediately and showed us all the features and benefits. He was very helpful is getting us a deal that worked best for us and we left new car owners! Will definitely be back for future car purchases! Thanks Roger!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jim Marsh Kia is my place to buy a car. I'm 89 yrs. old...

Jim Marsh Kia is my place to buy a car. I'm 89 yrs. old & have been driving 70 years. I usually keep a car for 3 yrs. I've dealt with many different makes & models. Kia is one of the best dealers because of the sales people it employs like GINO !!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent experience. Thanks to Gino I’m now driving my...

Excellent experience. Thanks to Gino I’m now driving my dream car, and the same day I bought my car he helped my grandparents get a car as well which was greatly appreciated! Thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I was at a doctors appointment and I saw Jim marsh Kia...

I was at a doctors appointment and I saw Jim marsh Kia dealer and I decided to stop by and drive through the parking lot just to see what kind of cars they had and that’s when Gina came out and we started talking and he showed me a few cars and then he showed me the car that I fell in love with unfortunately my payment is very high I’m not exactly excited about that but Love the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I would like to thank your staff at the body shop,...

I would like to thank your staff at the body shop, especially‘Sidney Shaver. She kept up to date on repairs/costs, and managed to finish repairs before my scheduled trip. You have a very professional staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had body work done on our Honda Odyssey.Araceli Keene...

We had body work done on our Honda Odyssey. Araceli Keene was the best there is. So helpful, friendly, and a very Positive & kind person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.