Joe Mahan Ford Lincoln

Reviews

4.7
(55 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Trustworthy and cost competitive service

As always, quick, professional, cost competitive, and most importantly, trustworthy service on my Ford/Lincoln vehicles. My family have been using Joe Mahan Ford for about 20 years for our vehicle’s service requirements with no problems. Their service staff is knowledgeable, professional and friendly.

Dealer response

Hi Tony, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

5.0

The service was great

We were pleased with the speed that was we were taken care of and all our requests were completed and explained to us. The service was great

Dealer response

Hi Steve, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

5.0

F250 Service

Scheduled my F250 for an oil change, rotate tires and general inspection. Folks were polite, service was fast and efficient. Overall very happy with the service

Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Joe Mahan Ford Inc

5.0

Service is great

I'm always greeted with a smile and a hello. Everyone is always so friendly. The office is always clean. The people at the cashier's desk are always friendly.

1.4

None of the stuff they said about fixing recall ma

Wife took her car in to have a recall fixed on brake system. ABS light was on so they said they couldn’t do the recall but told us the ABS light being on had nothing to do with the recall, they diagnosed the problems and said they couldn’t do the recall until the ABS light problem was fixed and charged us $70 for the diagnosis. They also said it would cost $900 to fix the other brake issues. Will NOT be going back to Joe Mahan for anything

Dealer response

Robert, we are so disappointed to learn of this situation you have described. Please reach out to us at (731) 642-4711 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

5.0

Joe Mahon Ford

I can contact Joe Mahon Service Dept. and receive prompt service. The staff are very courteous and helpful.

5.0

Replacement of a transmission sensor

I always take my truck to Joe Mahan for repairs. Service department is always courteous and helpful. I have always had a good experience doing business with them.

Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

4.3

Fair, honest and proficient

This was a routine service appointment. The service department provided good service. There was no attempt to upswell or provide unrequested or unneeded service. We return for most of our maintenance.

Dealer response

Hi Johnny, thank you for the review and high star rating! If there is anything else we can do for you, please don't hesitate to reach out to us. Safe travels!

5.0

Service Department

Steve and Danny are why I trade at Joe Mahan Ford. The Service Department is outstanding and in today’s world that is very refreshing. Thanks to them for making Joe Mahan Ford and outstanding dealership!

Dealer response

Richard, Sr, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

4.0

Looking for something new

It a good start on get a new car and never got a car from a car lot before so going to enjoy looking for a good starter car

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