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Universal Kia of Rivergate

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 4:00 PM

Universal Kia of Rivergate Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2012

Universal Kia treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

...


Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form.
We look forward to serving you!

"WE WANNA SEE YA IN A KIA"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
371 lifetime reviews. Includes reviews of Universal Kia of Rivergate from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 9, 2018

    First time buyers so the whole thing was fairly intimidating but Tyler explained everything extremely well to make the whole process easy. The whole staff... was super friendly and eager to answer any questions we had.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 7, 2018

    Outstanding, Great , Excellent customer service. I would recommend everybody to come to Universal Kia of Rivergate and meet Marcus Winkfield he was quick... and professional.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marcus Winkfield

    Sales Consultant

    NOT RATED

  • November 23, 2017

    This was the second time we bought a car from this Kia dealership; both times was with the same salesman, Dexter. They worked very hard to get the best... deal for us.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 6, 2018

    I love the car and the Kia team did their best to make the payment in my budget! I???m so satisfied with my purchase.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Preston Britt

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    December 5, 2018

    We could not have had a better experience working with Tyler Ryan at Universal Kia. From the initial call, to driving away in a new (used) car, it was... as painless as it possibly could be. Tyler was friendly, patient, he listened, did what he said he would do, and was honest. He worked around our schedule and never pressured us with the ???car sales tactics??? most of us have become accustomed to when car shopping. I would have no problem recommending him to anyone I know.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 4, 2018

    The experience with Kia was simple and fast for anyone thats looking for a car. The dealers there were helpful and kind. Prices of cars are affordable... for most incomes.I really look forward to working with them again.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kenenth "Mac" McFadden

    Service Writer

    (5.0) 20 reviews

    Marcus Winkfield

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    December 2, 2018

    After being in contact with a partner dealership, I drove 7 hours to see the car with intentions on bringing it home. However, they were terrible with... communication, and the car was not even on their lot anymore. It was at Universal Kia Rivergate. I walked in without an appointment, and went on a test drive with Tyler. I could not have asked for a better all-around experience from start to finish. Bubba on the financing side worked a great deal to help me out after my own financing became complicated and convoluted with red tape. I went home 2 hours later with a new (used) car for my wife. Tyler even helped me out returning my rental car when the 'after-hours' key drop box was nowhere to be found. Talk about above and beyond service. Dealerships can be intimidating, but Kia Rivergate is as down to earth as you can possibly be. Tyler and Bubba should both be lauded for all of their hard work. My wife and I are so happy with the vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 27, 2018

    Very friendly polite and understanding my situation.. Not pushy great all around dealer.I would recommend these guys to anybody. They will work with ... you hassle free.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dwayne Matlock

    Sales Consultant

    (4.3) 13 reviews

  • 5.0 out of 5
    November 26, 2018

    This is the second vehicle I???ve purchased from this Kia location! Matlock was the absolute best! He worked with my price point to find the Jeep of my... dreams. I couldn???t be happier with my experience there.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dwayne Matlock

    Sales Consultant

    (4.3) 13 reviews

  • 5.0 out of 5
    November 21, 2018

    I have met a very friendly group of professionals who worked with me to accommodate my requests and needs with the entire vehicle purchasing experience....

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dwayne Matlock

    Sales Consultant

    (4.3) 13 reviews

    Stan Ryan

    Sales Consultant

    NOT RATED

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