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Reviews

Average Ratings

4.4
132 lifetime reviews. Includes reviews of McLarty Daniel Ford from DealerRater.com
  • Service and sales are great!!!

    Great service and sales department! John Swain, Dwayne Patteson, Michael Muckenfuss and Oliver Mulcahy always go above and beyond


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    Great service and sales department! John Swain, Dwayne Patteson, Michael Muckenfuss and Oliver Mulcahy always go above and beyond

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Poor Follow up

    Tried to buy a Ford Expedition, sent all my info , including pictures of my trade in for a ballpark value on my trade. I never received contact b...

    Dealer Response

    So sorry to hear this. It sounds very atypical for us and my General Manager is actually very interested in following up with you for our own qual...


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    Tried to buy a Ford Expedition, sent all my info , including pictures of my trade in for a ballpark value on my trade. I never received contact back from salesperson until 10 days later. I bought an Expedition from another dealership. Nobody wants to beg a dealer to sell them a vehicle.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    So sorry to hear this. It sounds very atypical for us and my General Manager is actually very interested in following up with you for our own quality checks. Would you please reach out to him at your convenience so we can fix whatever break in communication happened moving forward? His name is Jason Hooe and you can reach him at 479-271-1945.


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  • Bad Experience

    We had a good buying experience with a great sales staff. However, everything after that went down hill after that. We made arrangements to have...


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    We had a good buying experience with a great sales staff. However, everything after that went down hill after that. We made arrangements to have the pin stripping removed by the dealership. When we got the truck back paint was pulled off. They nicely offered to repaint it and did which was not a great job. Clear coat was messy, etc. Then when we took the truck in for the first oil change when my husband got the truck back the tint on the drivers side was scratched and grease all over the tan interior. The dealership agreed to fix it. When the truck was returned GIANT scratch down the passenger side of the truck with coffee spilled in the cup holder and the old coffee cup left there....disgusting! The general manager lacked professionalism and was very rude to my husband about the matter. I had planned on trading my Ford Explorer to them this next month but after this experience I will be going with another dealership.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Scary and terrifying
    January 13, 2017

    I recently brought in my ford explorer 2001 to have the brakes checked. They diagnosed it after a three hour wait as leaking brake fluid and need...

    McLarty Daniel Ford

    Hi Todd, our service manager Steve Benton has been in contact with you in regard to the situation with your brakes. We'd like to bring you back in...


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    I recently brought in my ford explorer 2001 to have the brakes checked. They diagnosed it after a three hour wait as leaking brake fluid and needing 4new calipers. To repair it, would be over 1000 dollars. They even said it was unsafe to drive. I took it to another mechanic and after one 60 dollar brake booster and 40 dollars labor it brakes perfectly. I always thought a dealer was the standard for auto repair. This dealer is not just greedy but appears to be bordering on fraud.

    Does not recommend this dealer
    Came in for service or repair
    McLarty Daniel Ford

    Hi Todd, our service manager Steve Benton has been in contact with you in regard to the situation with your brakes. We'd like to bring you back in, put your vehicle up in the air and look at it together. Please feel free to reach out to Steve at any time to set up an appointment to bring it back in for us to go over it with you!


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  • Best car buying experience ever!!!
    December 15, 2016

    I totaled my car and needed to buy a new one but hated the idea of making payments again. I searched several dealerships within 100 miles and coul...


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    I totaled my car and needed to buy a new one but hated the idea of making payments again. I searched several dealerships within 100 miles and could not find anything I liked in my price range. We stopped in to McLarty Daniel Ford and met Jimmy who immediately put us at ease and worked hard to find us the perfect vehicle. It's so much easier to make payments when you find the car you love and know you got a really great deal. Jimmy and Rodney worked so well together to make this happen for us. We enjoyed visiting with the two of them as much as we enjoyed buying the car.

    Does recommend this dealer

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  • Spencer made our experience fun and easy!
    December 12, 2016

    Everyone at Mclarty Daniel was friendly and made us feel at home. Spencer was with us every step of the way and kept us in the loop on every detail!


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    Everyone at Mclarty Daniel was friendly and made us feel at home. Spencer was with us every step of the way and kept us in the loop on every detail!

    Does recommend this dealer

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  • Great Experience!!
    December 7, 2016

    We recently came to McLarty Ford because we were unsatisfied with McLarty Dodge.. We had an appointment set up with the used car manager Rodney Co...


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    We recently came to McLarty Ford because we were unsatisfied with McLarty Dodge.. We had an appointment set up with the used car manager Rodney Coggins. Once I explained my recent experience with the Dodge Dealership he assured me that he would do everything he could to make my experience better, he set us up with Jim Dunivant. These two men worked their butt off to get us the car we wanted and the payment where we wanted it! Jim was very honest on all the questions and concerns I had. Thank you guys!!

    Does recommend this dealer

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  • Excellent customer service
    October 31, 2016

    Jimmy was our salesperson. He asked what we wanted and made it happen. Didn't try to sell us a new vehicle or something we weren't interested in. ...


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    Jimmy was our salesperson. He asked what we wanted and made it happen. Didn't try to sell us a new vehicle or something we weren't interested in. The vehicle we purchased was at one of their other lots where we previously visited and was told they wouldn't even look at the numbers. Jimmy did not hesitate and we are very pleased. Even after the sell he still makes sure everything is taken care of.

    Does recommend this dealer

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  • Excellent Experience and Service
    October 28, 2016

    Recently it was necessary for me to help my dad and stepmom find a new vehicle. My dad is very ill and needed good transportation to get back and ...


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    Recently it was necessary for me to help my dad and stepmom find a new vehicle. My dad is very ill and needed good transportation to get back and forth to his doctors visits. I received courteous and compassionate help from Jimmy Dunivant and Rodney Coggins. Every request that was made by me was met with a quick and kind response. It is such a relief to know that my dad now has reliable transportation and I am extremely grateful for all of the help that I received. THANK YOU!!

    Does recommend this dealer

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  • Great, honest, passionate people
    October 22, 2016

    My husband and I have been looking for a truck for him for a while now, and we finally purchased exactly what we wanted, a GMC Sierra, thanks to J...


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    My husband and I have been looking for a truck for him for a while now, and we finally purchased exactly what we wanted, a GMC Sierra, thanks to Jimmy Dunivant! He kept looking for us until he found exactly what we wanted. You can really tell he is passionate about his job and enjoys helping people find cars they love. He was so honest and helpful through the whole process. We were really in a bind before getting this truck. We are both full time students, have a 4 month old, and owed twice the amount on my husband's vehicle than it was worth. McLarty Daniel Ford really took care of us! Even with how upside down we were, they made it happen while managing to stay in our price range. Even the finance guy, Johnathan McCoy, was great. I went in to sign papers by myself with my 4 month old, and he carried his car seat and bag for me, explained the documents, and answered all the questions I had. We really appreciated the service we received at this dealership, and we will always do business here. We recommend them 100%!

    Does recommend this dealer

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