Reviews
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I purchased a car over three months ago with a promise of new tires and detailing. The temporary tag has had to be renewed three times. I auto chatted four times giving my phone number and email address with promises of customer service response. I emailed the corporate office and the salesperson - not one response!!! I tried calling and kept getting disconnected. Finally I reached the salesperson via their cell number only to find out they had the tags. No apology, no offer to mail them and no follow up on the tires or detailing. Very unprofessional and sketchy. If I could give zero stars I would.
Hi Melissa, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Great Experience
My wife and I purchased a Jeep Cherokee from AutoNation and it was a great experience. The team was all very friendly and helpful. Everything was explained clearly. The entire process was pretty fast (well as fast as buying a car can be).
Josh, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM and FIAT Johnson City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Solid experience w/Mark, Shane, Elijah and Russell
I started talking to the dealership about a 2018 Jeep Grand Cherokee Altitude at the beginning of the week and by Thursday we had a tentative deal. I drove down and we hashed out the final points. Overall a positive experience with all involved.
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Wrangler purchase
Excellent service from start to finish. Would definitely recommend buying a car from AutoNation of Johnson City.
Jack, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM and FIAT Johnson City and we hope to be of service again in the future.
Coming in for service
Service person was helpful and respectful. However, my appointment was at 2pm and I didn't get out of there until after 4. I have to wait for my vehicle as I live one hour away.
Hi Glynis, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Grand Cherokee Purchase
Very positive and professional buying experience. The sales associate was very young and inexperienced but made up for it with his effort to get the deal done.
Charlie, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM and FIAT Johnson City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
2014 Dodge Ram
Found vehicle online and went to look and test drive. Salesperson was great. The dealer took care of an issue with the vehicle and service department had great service.
John, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM and FIAT Johnson City! If you have any further questions, please give us a call. We're always happy to help!
Service department
Everyone at auto nation is very friendly and professional.
Hi Terry, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great service
Winfred was so kind and made the buying process enjoyable
Qwynne, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!