AutoNation CDJR FIAT Johnson City

4.6
(384 reviews)
Visit AutoNation CDJR FIAT Johnson City
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday 1:00pm–6:00pm Closed
New (423) 285-6509 (423) 285-6509
Used (877) 882-7645 (877) 882-7645
Service (877) 879-2844 (877) 879-2844

Inventory

See all 150 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2019.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Service center

Phone number (877) 879-2844

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

4.6
(384 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

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1.0

Don’t go

I purchased a car over three months ago with a promise of new tires and detailing. The temporary tag has had to be renewed three times. I auto chatted four times giving my phone number and email address with promises of customer service response. I emailed the corporate office and the salesperson - not one response!!! I tried calling and kept getting disconnected. Finally I reached the salesperson via their cell number only to find out they had the tags. No apology, no offer to mail them and no follow up on the tires or detailing. Very unprofessional and sketchy. If I could give zero stars I would.

Dealer response

Hi Melissa, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

4.5

Lambert

Great place too deal. Nice staff. And had a great salesman.

5.0

Great Experience

My wife and I purchased a Jeep Cherokee from AutoNation and it was a great experience. The team was all very friendly and helpful. Everything was explained clearly. The entire process was pretty fast (well as fast as buying a car can be).

Dealer response

Josh, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM and FIAT Johnson City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

4.5

Solid experience w/Mark, Shane, Elijah and Russell

I started talking to the dealership about a 2018 Jeep Grand Cherokee Altitude at the beginning of the week and by Thursday we had a tentative deal. I drove down and we hashed out the final points. Overall a positive experience with all involved.

Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

5.0

Wrangler purchase

Excellent service from start to finish. Would definitely recommend buying a car from AutoNation of Johnson City.

Dealer response

Jack, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM and FIAT Johnson City and we hope to be of service again in the future.

4.7

Coming in for service

Service person was helpful and respectful. However, my appointment was at 2pm and I didn't get out of there until after 4. I have to wait for my vehicle as I live one hour away.

Dealer response

Hi Glynis, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Grand Cherokee Purchase

Very positive and professional buying experience. The sales associate was very young and inexperienced but made up for it with his effort to get the deal done.

Dealer response

Charlie, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM and FIAT Johnson City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

4.8

2014 Dodge Ram

Found vehicle online and went to look and test drive. Salesperson was great. The dealer took care of an issue with the vehicle and service department had great service.

Dealer response

John, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM and FIAT Johnson City! If you have any further questions, please give us a call. We're always happy to help!

5.0

Service department

Everyone at auto nation is very friendly and professional.

Dealer response

Hi Terry, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

5.0

Great service

Winfred was so kind and made the buying process enjoyable

Dealer response

Qwynne, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Read all 384 reviews