Tri-Cities Nissan

3.8 out of 5 3.8

Reviews

3.8 out of 5 3.8
24 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    January 14, 2020

    I bought a pre owned Nissan Rogue October 5, 2019 at Tri Cities, The last day of the warranty during a routine check, my car needed a transmission. The... new was a shock. Corey, Heather Doyle, and anyone else I did not mention, Margo and the ladies out in service, A Big Thank you for taking care of me the firse moment. You all are THE BEST, Thanks again, Jean Palmer Large. I'll be back.

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    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 12, 2019

    These folks try very hard to find the best vehicle for you plus they have a great selection of vehicle need a ride try a the tricities Nissan ride

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you so much, Robin!

  • February 12, 2018

    Jeff Sanders sold us a used Pathfinder. Absolutely the most pleasant car trade I've ever had very professional. I will trade here again. I highly recommend... your next trade go to tri city Nissan. All salesman could take lessons from Mr Jeff Sanders

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you very much, Chris!

  • 5.0 out of 5
    May 17, 2019

    This was my first experience dealing with Tri Cities Nissan and I am very pleased. I drove nearly 2 hours to do business with them because of the vehicle... options I was looking for. The webpage and vehicle listings were excellent and very accurate with details and options listed. So in short their webpage got me in the door. After a couple brief phone calls, I made the trip. I found their dealership to be very nice, friendly and professional. Most importantly, they did exactly what they said they would do with no hidden fees or surprises. It was the easiest and most friendly buying experience I've ever had. My sales professional and his manager worked hard to assist me and gain my business. Very pleased and would recommend them to anyone looking for a Nissan.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Scott!

  • 5.0 out of 5
    February 20, 2019

    Awesome staff!... Great customer service!!... We have purchased two cars from them and it was and exceptional experience!... They come highly recommended!!...... The dealership is very clean and orderly... They go out of their way to help you!!

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much, Bob!

  • 5.0 out of 5
    November 23, 2018

    The service staff at TriCities Nissan always go out of their way to make sure I get the best deal possible. I have never felt like they were trying to... sell something I didn't need.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you very much!

  • 5.0 out of 5
    November 17, 2018

    I bought my Honda pick-up truck from Victory Honda, Jackson TN. When I made the purchase I also added Car Doc - which is a prepaid maintenance program.... When I moved to the Tri-Cities, I was able to have my scheduled Car Doc services performed at Tri-Cities Nissan (as they are part of the Victory Automotive Group). So I use their maintenance shop every 5,000 miles. The intake procedure assisted by Margo, Suzy, and Jessica is quick and painless. The turn-around time is quick, and you even get a car wash done as part of any service you have done. I've also had minor wear and tear repairs performed and was very pleased with the services provided. One additional item that I find useful is that you can go online and schedule a repair/service, which is great. All in all, I highly recommend this dealer.

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    Does recommend this dealer
    Came in for service or repair
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    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you very much for the kind words and feedback, David!

  • 5.0 out of 5
    August 15, 2018

    This dealership is part of the Victory Automotive Group. I have found that the quality of service to be excellent and the staff are great folks. One feature... that I bought was Car Docs that covers regular maintenence. This service is honored by all Victory dealerships no matter what make of vehicle you bought from a Victory dealership. Services performed have been timely and quick enough that I can easily wait at the dealership for completion of work. They also wash the vehicle as a peek. You can even stop by and get a free exterior wash any time you want. Though I bought a Honda at Victory Honda in Jackson TN, my buying experience was highly satisfactory. I think that one would find Tri-Cities Nissan would treat a buying customer in the same positive way.

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    Came in for service or repair
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    Dealer Response

    Thank you very much for the kind words and feedback, David.

  • 1.0 out of 5
    July 28, 2018

    After we negotiate d price for car the added quite a few fees. 499.00 doc fee. Its a big scam youtube it. Try to add a service agreement without asking.If... we didn't use there financing and 6.75 interest rate they were going to take away the extended power train warranty. This would have been my 6th experience buying a vehicle from a new car dealer. I would not recommend Tri cities nissan.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are very sorry to read this. We do not scam our clients.

  • 5.0 out of 5
    June 30, 2018

    Best Buying experience ever. I am 61, had ruined credit from a divorce and I mean ruined. Sid Mitchell, and the entire staff was awesome Bought a Dodge... Journey that I picked out online. No pressure to change, they wanted me in the vehicle I chose. And it's even better than my belived Rogue I traded. When they say they can help, THEY CAN! I will always recommend these folks.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much!

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