Miracle Ford - TN

4.7
(877 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 8:30am–7:00pm 8:30am–3:00pm
Sunday Closed Closed

Inventory

See all 10 vehicles from this dealership.

Reviews

4.7
(877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Miracle Ford - TN from DealerRater.

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5.0

Colton really helped me to get the truck I wanted.

Colton really helped me to get the truck I wanted. He is very professional and friendly..I highly recommend Miracle Ford to anyone looking to be treated fairly and get a great deal.

5.0

Colton really helped me to get the truck I wanted.

Colton really helped me to get the truck I wanted. He is very professional and friendly..I highly recommend Miracle Ford to anyone looking to be treated fairly and get a great deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

So glad to hear that Colton and our entire team were able to make it happen for you. We appreciate your business and for taking the time to leave a review!

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5.0

Wonderful No A very nice place to Buy a car or truck Down

Wonderful No A very nice place to Buy a car or truck Down to earth

5.0

Wonderful No A very nice place to Buy a car or truck Down

Wonderful No A very nice place to Buy a car or truck Down to earth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We truly appreciate your business and for taking the time to leave a review!

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5.0

Had a great experience with Miracle Ford.

Had a great experience with Miracle Ford. Zach was great in helping me get the value I needed for my trades-in and the Mustang I wanted.

5.0

Had a great experience with Miracle Ford.

Had a great experience with Miracle Ford. Zach was great in helping me get the value I needed for my trades-in and the Mustang I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

So glad to hear that Zach and our entire team was able to make it happen for you! We appreciate your business!

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3.0

Yes but I would I inform anyone to pay attention to all

Yes but I would I inform anyone to pay attention to all documents and to be prepared for a long sales process.

3.0

Yes but I would I inform anyone to pay attention to all

Yes but I would I inform anyone to pay attention to all documents and to be prepared for a long sales process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Had a great experience, Matt was informative and a

Had a great experience, Matt was informative and a pleasure to deal with . Would recommend Miracle Ford and Matt to anyone

5.0

Had a great experience, Matt was informative and a

Had a great experience, Matt was informative and a pleasure to deal with . Would recommend Miracle Ford and Matt to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're thrilled to hear that you had a positive experience with Matt. We appreciate your recommendation and hope to see you again soon.

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5.0

I came into the dealership dreading the process I was

I came into the dealership dreading the process I was going to have to go through to get a car, and they made it so much easier than I thought it was going to be and they went above and beyond to make sure I walked out with the car that I was needing. They made me and my daughter who came with me for moral support feel important and actually made the situation I was dreading into a fun day.

5.0

I came into the dealership dreading the process I was

I came into the dealership dreading the process I was going to have to go through to get a car, and they made it so much easier than I thought it was going to be and they went above and beyond to make sure I walked out with the car that I was needing. They made me and my daughter who came with me for moral support feel important and actually made the situation I was dreading into a fun day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're thrilled that we turned your dreaded process into a fun day and provided you with the car you needed. Making our customers feel important and comfortable is our goal, and we're glad we achieved that with you and your daughter. We appreciate your support and hope to see you back at Miracle soon!

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5.0

Donnie (manager) and his sales reps were excellent to

Donnie (manager) and his sales reps were excellent to work with. Recommend them to future customers for sure.

5.0

Donnie (manager) and his sales reps were excellent to

Donnie (manager) and his sales reps were excellent to work with. Recommend them to future customers for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

So glad to hear! We appreciate your business and for taking the time to leave a review!

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5.0

It was a great experience from the beginning to the end!

It was a great experience from the beginning to the end! The dealership was clean and everyone was nice and treated you like family. My salesman, Colton, went above and beyond for me! You could tell that he knows his job and cares about his customers. Everyone that played a part , made it a great experience! Will be recommending them to friends and family!

5.0

It was a great experience from the beginning to the end!

It was a great experience from the beginning to the end! The dealership was clean and everyone was nice and treated you like family. My salesman, Colton, went above and beyond for me! You could tell that he knows his job and cares about his customers. Everyone that played a part , made it a great experience! Will be recommending them to friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Felicia, thank you for this wonderful review! We're so glad to hear that your experience with Colton and the team at Miracle Ford was exceptional. It's great to know that you felt like family and received top-notch service. We're grateful for your recommendations and can't wait to assist your friends and family in the future. Thanks for being a part of the Miracle family!

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1.0

Unacceptable wait for an oil change.

Unacceptable wait for an oil change. 2 and a half hours with an appointment. No updates from the service manager till I went and found him. Next time I will go to Jiffy Lube.

1.0

Unacceptable wait for an oil change.

Unacceptable wait for an oil change. 2 and a half hours with an appointment. No updates from the service manager till I went and found him. Next time I will go to Jiffy Lube.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We sincerely apologize for anything less than an exceptional experience. Our goal is to exceed every customers expectation with every opportunity given. Please reach out to our customer relations manager, TJ Pardue, to discuss further. He can be reached at 615-527-7855.

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5.0

Friendly,clean environment and knowledgeable staff The

Friendly,clean environment and knowledgeable staff The salesman was great and really worked hard to get a deal done. I would recommend Miracle Ford to anyone.

5.0

Friendly,clean environment and knowledgeable staff The

Friendly,clean environment and knowledgeable staff The salesman was great and really worked hard to get a deal done. I would recommend Miracle Ford to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

So glad to hear! We appreciate your business and for taking the time to leave a review!

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