Taylor Ford Lincoln

Taylor Gord parts and service department worked hard to make sure our vehicle was evaluated and fixed in a timely manner.

Always quick, friendly service. They even serviced the truck with the dog sleeping shotgun. Free shuttle to work when I have to drop the truck off. Use of office space when I have a meeting to jump on.

The service dept. went above and beyond from the time I initiated a call until the time I picked up my auto. They identified the issues, kept me informed and were so professional and friendly. Top Notch

Jason was friendly and helpful. John was informative and professional . He explained the features well .

Very cooperative ,very personable & willing to please. Online process fast & smooth. Can’t wait to get my truck.

Great dealership from the top management down. Excellent experience and would highly recommend Thomas Taylor Ford.

Couldn't ask for a better experience, very professional, knowledgeable, and just a great dealership from top to bottom front to back

Incredible service. Great work and quality service. They have put together a great team. I will certainly be back. Friendly and very helpful.

Great service! Taylor Ford Lincoln makes service so easy. They will pick up and deliver my vehicle. The staff is so friendly and helpful. They always get me taken care of quickly and efficiently!

I am very unhappy. I went there to find out what was wrong with my ford fiesta. They called me and told me I owed them $435 dollars. For diagnostic fee and reprogramming my clutch. They said the car was doing much better. But I needed a clutch , mass air flow sensor and a catalytic converter. The total bill would be $4800 on top of the $435. So I asked why you would PROGRAM a CLUTCH that needed replaced. He didn’t have an answer for that one. And charge me $250 (by the way I never okayed them to repair anything) But why would you reprogram the CLUTCH that needed replaced to begin with. In 2 hrs. Of diagnostic testing would you not come up with that????? Just asking.. The car is driving the same or worse. It still changes gears hard. Hits a neutral in between 1st and second gears. The clutch has never slipped.Nevet I can floor it spin the tires and it doesn’t slip. It just hits a neutral in between just like it did when the TCM had to be replaced under warranty. When i stated this to the service writer he stated, well the clutch is not gone yet but that’s why the shudder in between gears sometimes. Also I have had it coded 3 times since I left there the only code that comes up is something that is sticking a sensor or module second gear. Wow that’s where it hits a neutral. No mass air flow sensor. And no catalytic converter. Also I will be checking the front and rear temp on that and find out for sure if it’s gone. So $2400 for a clutch that isn’t gone, and over $2000 for mass air flow sensor and a catalytic converter, Wow oh yea that is not coding either . I know for a fact a catalytic converter will code. I lived in California where we had to get a emissions inspection every 2 years. And I had catalytic converter on my Mercedes fail because it coded. So in a nut shell I spent $435 for what my car that is just as bad as when I went there and everything he claimed is wrong Well!!!!! So should I be refunded for the work at least that I never okayed at the very least. So what do you think???