Taylor Ford Lincoln

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4.7
(203 reviews)
Visit Taylor Ford Lincoln
Sales hours: 8:00am to 4:00pm
Service hours:
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Service Sales
Monday 8:00am–5:00pm 8:00am–5:30pm
Tuesday 8:00am–5:00pm 8:00am–5:30pm
Wednesday 8:00am–5:00pm 8:00am–5:30pm
Thursday 8:00am–5:00pm 8:00am–5:30pm
Friday 8:00am–5:00pm 8:00am–5:30pm
Saturday Closed 8:00am–4:00pm
Sunday Closed Closed
New (731) 599-4924 (731) 599-4924
Used (731) 599-4930 (731) 599-4930
Service (731) 599-4708 (731) 599-4708

Inventory

See all 113 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2010.
Union City Ford Lincoln Inc., a Ford and Lincoln dealer in Union City Tennessee offers new Ford Cars Trucks SUVs and Crossovers. Call our sales team at 731-885-8833 OR 1-800-844-4090 and tell them you saw this on Cars.com. Visit our sister store at www.taylorsellsit.com
Our commitment to service is second to none!

Service center

Phone number (731) 599-4708

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.7
(203 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Great experience always courteous always there when you

Great experience always courteous always there when you need them. Taylor Ford is the best at what they do!

5.0

We are very pleased with our Lincoln Aviator and the

We are very pleased with our Lincoln Aviator and the experience of ordering and purchasing from the employees of Union City Ford Lincoln.

5.0

New Car Purchase

The atmosphere and the employees are great. The service is excellent.

Dealer response

Hi John, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

5.0

Working with Jared was a pleasure.

Working with Jared was a pleasure. He went above and beyond to make our buying experience easier for us!

5.0

Recommend

Staff was very friendly and helpful. Even helped get a bow for my child’s 16th birthday. When looking for a car I definitely recommend Taylor Ford Lincoln.

Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

5.0

Taylor Ford

The entire staff was professional, friendly, and excellent to work with.

Dealer response

Hi John, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

5.0

Thanks to Taylor Ford

Great to get timely service Great team able to get service same day

Dealer response

Hello David, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

4.0

My three hour service visit.

Service visit was pleasant. My primary service writer Jaime and her partner Justin were professional and pleasant. The three hours flew by. Facility was very clean. Bathroom was immaculate. Drifted through the showroom looking at the new vehicles and was a bit surprised that not one of the sales force approached me to even say hello. There were 6 or 7 of them there and no other customers. I would suggest that the dealership offer complimentary water and coffee. That?s a nice touch that if it were my business I would order.

Dealer response

Hi Rick, we are happy we could make your experience a positive one! At Taylor Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

2.0

Trying for repeat business and stabbed in the back

My family has done business here for 2 generations. I bought a unit last year. Love my car! It hit 100,000 miles and thought Josh sold me an extended warranty. We asked for paperwork on warranty and was told by Josh, only a pamphlet was available. Air Conditioner is acting up, so I took it in, only to find out it’s not covered. They have another unit same make but 2 years newer and this dealership wouldn’t work with me on the numbers to make a deal with me on a 6 year old car! So basically, they don’t mind making money off of me twice in one year, and now that my 8 year old car has issues, they don’t care! For a family owned business, I strongly recommend you shop elsewhere because all these people care about is your money. Once they have it, that’s ALL they care about!

Dealer response

Hi Donna, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Taylor Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the opportunity to try and regain your trust in our business and resolve this matter for you if we still can. Please give us a call at Scott Robbins at scottrobbins@taylorsellsit.com or (731) 819-2555 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

5.0

Very quick service!

Very quick service! Beautiful dealership with fantastic service and friendly staff. Taylor Ford Lincoln is the best!

See all 203 reviews