Courtesy Chevrolet Buick GMC Cadillac

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Inventory

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Reviews

4.8
(27 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

Horrible Service

Took my outback in for an airbag recall. They tell me once I arrive they don't have the airbag and had to send someone all the way to Bristol to get it (add another hour to my time). Then once finished, they left a screw in my cup holder and I had to take it back! So much for a recall! The management in the service department is awful-save yourself and go elsewhere!!

5.0

Great Buying Experience

#1 dealership Will recommend Courtsey Chevrolet to any one looking to buy a vehicle whether new or used.

Dealer response

Hello, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

5.0

2014 silverado

my silverado is performing and looking great,any issues with the truck have been handled timely and professionally.I intend to continue having my service done at Courtesy.

Dealer response

Jerry, we are so pleased you enjoyed your visit to Courtesy of Kingsport! Please don't hesitate to reach out if there's anything additional we can do for you.

5.0

Subaru Outback

Excellent, professional, personal. The very best. The sales and service are excellent at this dealership. I could not say enough good things about Courtesy Chevrolet/Subaru. We have been dealing with them for a number of years.

Dealer response

James, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

5.0

Review

My finder was replaced. The paint was redone. I was taken to the house to wait.

Dealer response

Hello Gary, thank you; we appreciate your feedback! We're happy to see that your experience with us deserved a five star rating! We are always more than happy to assist you if anything else comes up. Take care!

5.0

Routine maintenance services.

Courtesy sales and service personnel Chevrolet/GMC/Buick/Cadillac, Kingsport, TN., has always been a pleasure to work with. They are friendly, professional and take extra care to ensure the customer leaves happy.

Dealer response

Hi Doneyette, thank you so much for your positive comments about Courtesy of Kingsport! We'll be sure to pass your kind words and five stars on back to the team! We hope to see you soon!

5.0

Gary w

Service work, did a great job, and car was delivered on time . They should wash all vehicles when service work is done!!!

Dealer response

We're so glad everything was completed to your satisfaction, Gary! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

AWESOME DEALERSHIP

Great customer service. Friendly employees. Good selection of vehicles.

Dealer response

Jo-ann, reviews like this give us motivation and help us ensure we provide high-quality care. We're happy to hear your experience with us was great, and the team will be glad to hear about your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

5.0

One happy customer!

This was the best car buying experience of my life!

Dealer response

Hello Robin, thank you; we appreciate your feedback! We're happy to have provided you with the best experience! We hope to see you soon!

5.0

Great Experience

Our experience at Courtesy could not have been improved upon. The entire process was flawless. From the time our salesman introduced himself until he handed us the keys. We were impressed with how quick and seamless the entire process was.

Dealer response

Thank you so much for this great review, Richard! Congratulations on your new vehicle, and we're so pleased to hear the entire process went as smoothly as it did! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

Read all 27 reviews