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Reviews

Average Ratings

5.0
13 lifetime reviews.
  • Always fantastic service!

    Courtesy Chevrolet Maintenance department has always been right on target with all my service requests. They are polite and hard working for thei...


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    Courtesy Chevrolet Maintenance department has always been right on target with all my service requests. They are polite and hard working for their customers which is evident through their professional attitudes and unwavering support. If you are thinking about purchasing a new or used vehicle I would challenge you to visit them and ask for the tour so you can see first hand the sales dept, maintenance dept and the parts dept. You will not be disappointed.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • BEST Service

    Top notch. Always a pleasure to do business with them.


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    Top notch. Always a pleasure to do business with them.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Courtesy Chevrolet

    Our salesman didnt pressure us, he simply offered his knowledge of the vehicle and any other assistance we needed. A no hassle transaction is what...


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    Our salesman didnt pressure us, he simply offered his knowledge of the vehicle and any other assistance we needed. A no hassle transaction is what we wanted and exactly what we received. Courtesy wasnt the first Chevy dealership we visited to make our purchase. The other dealership may sell more vehicles but they need to learn some customer service skills from Courtesy. We received nearly exact offers from both dealers. Courtesy's service won our business.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Ciurtesy Chevrolet/Cadillac Kingsport Tennessee

    The maintenance team at Courtesy Chevrolet/Cadillac are AWESOME! The attentively take care of all my warranty needs and any other maintenance need...


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    The maintenance team at Courtesy Chevrolet/Cadillac are AWESOME! The attentively take care of all my warranty needs and any other maintenance needs I have. They are always friendly and easy to approach when when discussing issues. They always treat me with respect and I have become to feel they are friends.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Satisfied customer

    Purchased my first brand new truck and Courtesy's sales team made the experience a pleasurable one. They were extremely helpful, kind, and profess...


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    Purchased my first brand new truck and Courtesy's sales team made the experience a pleasurable one. They were extremely helpful, kind, and professional. Glad I was able to buy the truck I wanted in my hometown at a great price. I would definitely recommend Courtesy for anyone looking to buy a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Friendly people, prompt service.

    Waited on my truck so service was done promptly. Clean waiting area with tv and magazines. Always good to me.

    Dealer Response

    We appreciate your marvelous feedback, Rick. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilitie...


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    Waited on my truck so service was done promptly. Clean waiting area with tv and magazines. Always good to me.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We appreciate your marvelous feedback, Rick. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, John Brooks| Internet Manager| 423-246-4101


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  • Customer Reviwe

    The whole experience was pleasant. Dropped my vehicle off, was allowed to use a loner, and was phoned when service was finished.


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    The whole experience was pleasant. Dropped my vehicle off, was allowed to use a loner, and was phoned when service was finished.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Happy Customer

    The management staff at Courtesy is one of the best in the business. I will purchase my cars and trucks from this dealership in the future. The Ge...


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    The management staff at Courtesy is one of the best in the business. I will purchase my cars and trucks from this dealership in the future. The General Manager makes you feel very comfortable as well as their sales staff. The service shop is by far above all other service shops in town. Its so great to be able to purchase in my home town. Thanks Courtesy. Rick P

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Very happy with our new Equinox LTZ

    Our salesperson, Hobert Lewis went above and beyond to find us the vehicle with the color and options we wanted. Very happy with our new Equinox LTZ.


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    Our salesperson, Hobert Lewis went above and beyond to find us the vehicle with the color and options we wanted. Very happy with our new Equinox LTZ.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service:

    Didn't have an appointment but they took me in immediately to change oil, filter and rotate tires. I just had a limited time frame to get it done ...


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    Didn't have an appointment but they took me in immediately to change oil, filter and rotate tires. I just had a limited time frame to get it done and they did it. Thanks

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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