Ben Davis Chevrolet Buick

Reviews

Average Ratings

4.6
392 lifetime reviews. Includes reviews of Ben Davis Chevrolet Buick from DealerRater.com
  • Overall Great Experience

    I recently sold my car and was scouring the internet for a Chevy Traverse with good mileage. I live in Kalamazoo, MI and found on at Ben Davis Che...

    Dealer Response

    Thanks for taking the time to send Cars.com a great review of our dealership, your kinds words are definitely appreciated.


    Show Full Review

    I recently sold my car and was scouring the internet for a Chevy Traverse with good mileage. I live in Kalamazoo, MI and found on at Ben Davis Chevrolet in Indiana. Compared to the other Traverses that I had test drove this car had half the mileage and was in much better condition. I called immediately and spoke with Andrea, due to timing and the distance I had requested that we meet half way. She tried to accomodate this request for me, but was unable to. I found a friend to drive me down there, we got there about two minutes before close and Andrea was still there waiting for me. She had the car ready to go, took us for a test drive. She was so friendly and patient even though we were keeping her past hours. She never made me feel rushed and even stayed after to take a picture for us. I work in an industry where customer service is a priorty. Andrea is amazing, I'd recommend her to anyone buying a new/used car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to send Cars.com a great review of our dealership, your kinds words are definitely appreciated.


    Hide Full Review
  • An ok experience
    September 18, 2017

    Over all it was an inexperience my salesman was quite busy with other things vs going on. For them being busy is a good thing but would of liked ...


    Show Full Review

    Over all it was an inexperience my salesman was quite busy with other things vs going on. For them being busy is a good thing but would of liked more one on one with salesman. Then for the financial part it seemed like they were more into selling the extra warranties and the other add ons.

    Does recommend this dealer

    Hide Full Review
  • 2013 chevy Cruze
    September 14, 2017

    This was my first time purchasing a car and this dealership was awesome to work work. Juan answered all of my questions I had! I'm very happy with...


    Show Full Review

    This was my first time purchasing a car and this dealership was awesome to work work. Juan answered all of my questions I had! I'm very happy with my purchase.

    Does recommend this dealer

    Hide Full Review
  • Effortless
    September 12, 2017

    Professional, courteous staff. Issac was a pleasure to deal with. This is my 2nd car purchase from Ben Davis and won't be my last.


    Show Full Review

    Professional, courteous staff. Issac was a pleasure to deal with. This is my 2nd car purchase from Ben Davis and won't be my last.

    Does recommend this dealer

    Hide Full Review
  • First Time Female Senior Buyer
    September 9, 2017

    I am a female senior citizen who just experienced buying a car by myself. The salesman, Juan, was very patient with me asking (what I thought) we...


    Show Full Review

    I am a female senior citizen who just experienced buying a car by myself. The salesman, Juan, was very patient with me asking (what I thought) were "silly" questions. He worked with me (and later my son-in-law) to get me the "best" price.

    Does recommend this dealer

    Hide Full Review
  • Cruze'n
    August 26, 2017

    My wife and I appreciated John and Cam's knowledge and helpfulness as we searched for a new car! They answered all our questions and explained the...


    Show Full Review

    My wife and I appreciated John and Cam's knowledge and helpfulness as we searched for a new car! They answered all our questions and explained the features of the vehicles that we tested. We chose a 2017 Cruze, and thus far are pleased. Thanks Again to the staff at Ben Davis!

    Does recommend this dealer

    Hide Full Review
  • Excellent experience!
    August 25, 2017

    Everyone was so kind and made sure to get me the best deal on a brand new car they possibly could! Much appreciated! Thank you so much guys!


    Show Full Review

    Everyone was so kind and made sure to get me the best deal on a brand new car they possibly could! Much appreciated! Thank you so much guys!

    Does recommend this dealer

    Hide Full Review
  • Unprofessional Phone Conversation
    August 19, 2017

    Employee was very unknowledgable and unprofessional over the phone. They were unable to assist with server call inquires and failed to ever call b...


    Show Full Review

    Employee was very unknowledgable and unprofessional over the phone. They were unable to assist with server call inquires and failed to ever call back to follow up on service call questions.

    Does not recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Chevy Silverado Purchase
    August 12, 2017

    Shannon Hill and the team at Ben Davis were awesome. Would highly recommend anyone go in and see Shannon! They went above and beyond and got me in...


    Show Full Review

    Shannon Hill and the team at Ben Davis were awesome. Would highly recommend anyone go in and see Shannon! They went above and beyond and got me into an awesome new ride.

    Does recommend this dealer

    Hide Full Review
  • First Car Purchase
    August 9, 2017

    Everyone was very helpful and easy to communicate with during the purchase of my first car. Little hiccup with not having the right tires put on w...


    Show Full Review

    Everyone was very helpful and easy to communicate with during the purchase of my first car. Little hiccup with not having the right tires put on when I drove it off the lot after purchasing, but management took care of the issue super quick. Thanks for hooking me up with my first ride!

    Does recommend this dealer

    Hide Full Review