Blue Ridge Chrysler Dodge Jeep RAM of Martinsville

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 19, 2019

    Customer service way below standard. Said they didn’t have me down for the appointment time and would need to be worked in so waited 31/2 hours for a... simple airbag recall; just not the standard it was under prior ownership

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    September 20, 2019

    New ownership leaves little to be desired. Test drove a new jeep and found price advertised was too good to be true with bottom line out the door price.... Was even stiffed on the gift card for test driving the new Jeep and management would not respond. Steer clear of these guys.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • February 25, 2013

    This was my first new car purchase and I was amazed with the process from start to finish. I drove all the way from Lynchburg to Martinsville because Jim... Mills had the exact vehicle I wanted color, leather package and prompt service! From the time I emailed the dealer to purchase timeframe I was amazed how friendly the staff was from start to finish. I was able to meet the Owner who thanked us for coming to their home. Mallorie was so friendly and a true professional I really didn't feel like I had anything to worry about. I will highly recommend Jim Mills and Mallorie Foley! driving the extra hour was well worth it not to mention I saved $300 on the processing fee compared to the Roanoke and Lynchburg average. Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    August 3, 2019

    Went to buy a 2018 Jeep Renegade. They were having a great sale on the internet. Went in and boy things changed. Was gonna trade my car in and pay cash.... Was told credit was too good and they added another $7500 back on the sale price. Total B/S. I wouldn’t deal with these crooks!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    September 30, 2014

    2013 Jeep purchased new from this dealership. Last week I recieved a letter for two service recalls. I called the service department and they told me it... would be over 2 months until they would receive the parts to fix the recall???? Service advisor was rude! I just left the dealer Lynchburg they were able to fix the problem in 3 days!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    April 3, 2014

    I always took my Jeep here for oil change but will never again. They called themselves saving you money by selling you a oli change package but they dont... tell you that if you trade the jeep for another jeep that the oil change package will not transfer. It is still a Jeep just newer. Thanks for the help. No thanks. I will take my business to someone else.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    April 11, 2013

    My husband and I were looking for a 2012 Nissan Xterra, Jim Mills Nissan had a very nice one on the lot but was a little out of our price range. They were... quick to help us try and locate another one and have it sent to their location the next day if that was the route we wanted/needed to go. We offered a trade-in which we received a great trade in offer and was able to finance the Pro edition that I really wanted on the lot. The salesman was very nice, had a lot of patience for us, and went over the vehicle very well. He showed us the service department, and waiting area, and we never felt pressured into doing anything. We were very pleased with Jim Mills Nissan and would highly recommend them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 21, 2012

    The service is very good .i have a great salesman Danny Jeffries ? Been dealing with Nissan dearlership in martinsville For over 20 years.Very please with... service

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 21, 2012

    I have bought two vehicles from Jim Mills Nissan, and I have enjoyed the experience. The staff is extremely friendly and helpful to customers. The waiting... room/restrooms are very nice and clean. I have and do highly recommend thi dealership to family and friends.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 20, 2012

    I was with a friend who purchased a new Sentra from Jim Mills. While waiting for him to complete the transaction, I had a very pleasant conversation with... Jordan. Rudy was also very accommodating and informative. I was very impressed with the overall interaction with the staff at the dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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