Purchase Ford Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(19 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

I went to purchase Ford on February 5th I went to

I went to purchase Ford on February 5th I went to purchase two cars. purchased a Toyota Camry and a jeep Carl hawk. The salesman was great but the Jeep I bought had nine recalls I wasn’t told about I should’ve done my research but think twice before buying from here

1.0

I went to purchase Ford on February 5th I went to

I went to purchase Ford on February 5th I went to purchase two cars. purchased a Toyota Camry and a jeep Carl hawk. The salesman was great but the Jeep I bought had nine recalls I wasn’t told about I should’ve done my research but think twice before buying from here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Purchase was great to work with and Chris did a fantastic

Purchase was great to work with and Chris did a fantastic job selling us our new Bronco

5.0

Purchase was great to work with and Chris did a fantastic

Purchase was great to work with and Chris did a fantastic job selling us our new Bronco

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Best Dealer AROUND!! FAIR AND HONEST!

After being treated TERRIBLY by the dealers on PARK AVE. Please Stay away from Paducah Ford! I was treated poorly, pressured into vehicles that I didn't even remotely like. One salesman even insisted that I take the car I was looking at to my sick mother in the hospital because I would like her approval even after explaining that she is unable due to her stay. I was about to give up when I drove by Purchase Ford on my way home after the most STRESSFUL DAY. Jason, Ellen, and the rest of the sales team made me feel right at home. They gave me the time I needed, no rush, were caring (which is hard to find). I decided that if any place was going to take care of me it would be them! I love my new 2023 Explorer that I got for a heck of a deal. My kids love it and so does my husband. THANK YOU PURCHASE FORD!!!!

5.0

Best Dealer AROUND!! FAIR AND HONEST!

After being treated TERRIBLY by the dealers on PARK AVE. Please Stay away from Paducah Ford! I was treated poorly, pressured into vehicles that I didn't even remotely like. One salesman even insisted that I take the car I was looking at to my sick mother in the hospital because I would like her approval even after explaining that she is unable due to her stay. I was about to give up when I drove by Purchase Ford on my way home after the most STRESSFUL DAY. Jason, Ellen, and the rest of the sales team made me feel right at home. They gave me the time I needed, no rush, were caring (which is hard to find). I decided that if any place was going to take care of me it would be them! I love my new 2023 Explorer that I got for a heck of a deal. My kids love it and so does my husband. THANK YOU PURCHASE FORD!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

I highly recommend purchase! Great service!

I went up to purchase to look at a used F-150 and was greeted by a smiling salesman willing to help at the door. They were happy to let me take a test drive and we’re very knowledgeable about the truck. Wasn’t exactly what I was looking for but had some questions I had answered and made me feel very welcome.

5.0

I highly recommend purchase! Great service!

I went up to purchase to look at a used F-150 and was greeted by a smiling salesman willing to help at the door. They were happy to let me take a test drive and we’re very knowledgeable about the truck. Wasn’t exactly what I was looking for but had some questions I had answered and made me feel very welcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Great experience.

Had a great experience from initial contact with Ellen. The process was simple and smooth. No surprises. Very professional and timely. Will highly recommend Purchase Ford.

5.0

Great experience.

Had a great experience from initial contact with Ellen. The process was simple and smooth. No surprises. Very professional and timely. Will highly recommend Purchase Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Old dog, new truck

I was in the area and it was the first dealership out of 7 that actually took the time to go outside and greet me. upon taking a test drive, Tre was great. Thanks man again. My F-150 I am still trying to learn the buttons.

5.0

Old dog, new truck

I was in the area and it was the first dealership out of 7 that actually took the time to go outside and greet me. upon taking a test drive, Tre was great. Thanks man again. My F-150 I am still trying to learn the buttons.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Family like dealership, everyone super helpful

Patrick always helps me and lets me know exactly what needs to be done and the cost. Today I was in a pinch for time at lunch and he was able to get me in and out during lunch. Thank You So Much!!

5.0

Family like dealership, everyone super helpful

Patrick always helps me and lets me know exactly what needs to be done and the cost. Today I was in a pinch for time at lunch and he was able to get me in and out during lunch. Thank You So Much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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1.0

Very Unprofessional

I never go this dealer shop no more. Employee’s is rude and manager is more rude. He don’t know how Can talk to customers. He trying to make easy money. I don’t like he’s serves. He charges more. I requested all people don’t go purchase Ford in Mayfild. KY

1.0

Very Unprofessional

I never go this dealer shop no more. Employee’s is rude and manager is more rude. He don’t know how Can talk to customers. He trying to make easy money. I don’t like he’s serves. He charges more. I requested all people don’t go purchase Ford in Mayfild. KY

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1.0

Terrible customer service

I came in last Saturday to look at a honda civic, which was priced over market value but the salesmen swoor up and down was the best deal ever, when I got there I was pawned off with a salesman that didn't know anything about the car or the car sales process, I requested they only run my credit once and they ran it 5 times which is ridiculous, and on top of that they valued my trade in at $500 less than what it books for in rough condition they said it has an exhaust leak which I believe is part of it being in rough trade condition I will not even think about considering this dealership in the future

1.0

Terrible customer service

I came in last Saturday to look at a honda civic, which was priced over market value but the salesmen swoor up and down was the best deal ever, when I got there I was pawned off with a salesman that didn't know anything about the car or the car sales process, I requested they only run my credit once and they ran it 5 times which is ridiculous, and on top of that they valued my trade in at $500 less than what it books for in rough condition they said it has an exhaust leak which I believe is part of it being in rough trade condition I will not even think about considering this dealership in the future

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Navigator

Easiest dealership I ever worked with. Told them where I wanted to be trade in value, what I would pay for their vehicle, and monthly payment. My monthly payment with added warranties was mid road of my payment range. I drove 500 miles to this dealer, spent a week on vacation and still saved money from buying local. They made the entire process stress free, had all paperwork ready when I got there, had me inspect vehicle. Was in and out of there in less than an hour. John Plumley the salesman was awesome to work with, didn’t pressure me once, stayed in continual contact with me, even emailed me 2 days later to see if we got home safe as a storm hit the Midwest the day after we purchased the vehicle. I highly recommend this dealer and salesman.

5.0

Navigator

Easiest dealership I ever worked with. Told them where I wanted to be trade in value, what I would pay for their vehicle, and monthly payment. My monthly payment with added warranties was mid road of my payment range. I drove 500 miles to this dealer, spent a week on vacation and still saved money from buying local. They made the entire process stress free, had all paperwork ready when I got there, had me inspect vehicle. Was in and out of there in less than an hour. John Plumley the salesman was awesome to work with, didn’t pressure me once, stayed in continual contact with me, even emailed me 2 days later to see if we got home safe as a storm hit the Midwest the day after we purchased the vehicle. I highly recommend this dealer and salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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