Reviews
I sent a complaint into the service manager through
I sent a complaint into the service manager through email, and he ignored it. I have not heard back from him.
I sent a complaint into the service manager through
I sent a complaint into the service manager through email, and he ignored it. I have not heard back from him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Very effective, nice neat guest room and prompt staff and
Very effective, nice neat guest room and prompt staff and service .it was kid friendly also, excellent staff. And enjoyed
Very effective, nice neat guest room and prompt staff and
Very effective, nice neat guest room and prompt staff and service .it was kid friendly also, excellent staff. And enjoyed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast service oil change in and out in 30 minutes.
Fast service oil change in and out in 30 minutes. Was very happy with the service.
Fast service oil change in and out in 30 minutes.
Fast service oil change in and out in 30 minutes. Was very happy with the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are thural in n their work and make sure that i have
They are thural in n their work and make sure that i have a safe car to drive.
They are thural in n their work and make sure that i have
They are thural in n their work and make sure that i have a safe car to drive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
Easy check-in, efficient work performed, no “up charges”,
Easy check-in, efficient work performed, no “up charges”, all issues resolved in one visit.
Easy check-in, efficient work performed, no “up charges”,
Easy check-in, efficient work performed, no “up charges”, all issues resolved in one visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
Sales floor was clean.
Sales floor was clean. staff was friendly and answered all of our questions. Scheduled maintenance and quick lube is typically an efficient service provided. Maintenance is completed without extended wait times. If the wait time is going to be longer than anticipated I made aware and Im given and option to reschedule and come back another time.
Sales floor was clean.
Sales floor was clean. staff was friendly and answered all of our questions. Scheduled maintenance and quick lube is typically an efficient service provided. Maintenance is completed without extended wait times. If the wait time is going to be longer than anticipated I made aware and Im given and option to reschedule and come back another time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Emily was really nice but mad many mistakes which caused
Emily was really nice but mad many mistakes which caused me to pay unnecessary money and waste gas. Cashier, older white lady was rude and dismissive. I had to ask for the location of my vehicle.
Emily was really nice but mad many mistakes which caused
Emily was really nice but mad many mistakes which caused me to pay unnecessary money and waste gas. Cashier, older white lady was rude and dismissive. I had to ask for the location of my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Candace. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Fast and friendly.
Fast and friendly. Kept us up to date on work timing. Lounge was clean and cool
Fast and friendly.
Fast and friendly. Kept us up to date on work timing. Lounge was clean and cool
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Fast and efficient!
Fast and efficient! Great staff! Specifically Mr. Repine, helped me get my car in quick to fix issues that they did not cause ! Great location!
Fast and efficient!
Fast and efficient! Great staff! Specifically Mr. Repine, helped me get my car in quick to fix issues that they did not cause ! Great location!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
I was charged 2 hours of labor for a 1 hour job and was
I was charged 2 hours of labor for a 1 hour job and was not even given consideration for a price change.
I was charged 2 hours of labor for a 1 hour job and was
I was charged 2 hours of labor for a 1 hour job and was not even given consideration for a price change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
"Longhorns5411" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.