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Reviews

Average Ratings

4.9
457 lifetime reviews.
  • Southern GMC KIA

    Garth was my salesman. Very good guy. The facility was prestiine clean. All of the other salesman were well wishers.


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    Garth was my salesman. Very good guy. The facility was prestiine clean. All of the other salesman were well wishers.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Customer

    This is my 3rd vehicle with GMC. This was by far the worst service I've received. My appointment was at 8:00 am it's after 12 noon and I'm still w...


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    This is my 3rd vehicle with GMC. This was by far the worst service I've received. My appointment was at 8:00 am it's after 12 noon and I'm still waiting . No communication as to how service is going or how much longer it will be. Seen customers that came after me , serviced and gone. I'm very dissatisfied and disappointed.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Customer

    This is my 3rd vehicle with GMC. This was by far the worst service I've received. My appointment was at 8:00 am it's after 12 noon and I'm still w...


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    This is my 3rd vehicle with GMC. This was by far the worst service I've received. My appointment was at 8:00 am it's after 12 noon and I'm still waiting . No communication as to how service is going or how much longer it will be. Seen customers that came after me , serviced and gone. I'm very dissatisfied and disappointed.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Kia Rio

    I wanted to purchase a car for my mother for Mother's Day. We found a 2017 Kia Rio in Red, which is my mother's favorite color. Mr. Roger McLain...

    Dealer Response

    Thank you for leaving us this review, Jessica. We are very happy to hear that Roger and our team could help get you set up with the perfect new ca...


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    I wanted to purchase a car for my mother for Mother's Day. We found a 2017 Kia Rio in Red, which is my mother's favorite color. Mr. Roger McLain helped us and my mother was able to drive home her new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for leaving us this review, Jessica. We are very happy to hear that Roger and our team could help get you set up with the perfect new car for your mother. If there is anything more we can do for you please feel free to come back and see Southern GMC Greenbrier any time! Take care. Best regards, Jeff Owens - President and Partner - Southern GMC-Greenbrier


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  • Kia Rio

    I wanted to purchase a car for my mother for Mother's Day. We found a 2017 Kia Rio in Red, which is my mother's favorite color. Mr. Roger McLain...

    Dealer Response

    Thank you for leaving us this review, Jessica. We are very happy to hear that Roger and our team could help get you set up with the perfect new ca...


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    I wanted to purchase a car for my mother for Mother's Day. We found a 2017 Kia Rio in Red, which is my mother's favorite color. Mr. Roger McLain helped us and my mother was able to drive home her new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this review, Jessica. We are very happy to hear that Roger and our team could help get you set up with the perfect new car for your mother. If there is anything more we can do for you please feel free to come back and see Southern GMC Greenbrier any time! Take care. Best regards, Jeff Owens - President and Partner - Southern GMC-Greenbrier


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  • Great Service

    I love my new 2017 Kia Forte.. My sales lady Mrs. Cynthia was a total professional and gave me a Great buying experience..

    Dealer Response

    Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mrs. Cynthia was there to pr...


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    I love my new 2017 Kia Forte.. My sales lady Mrs. Cynthia was a total professional and gave me a Great buying experience..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mrs. Cynthia was there to provide you with such exceptional service! Thank you again and congratulations on your new Kia Forte! Best, Jeff Owens - President and Partner - Southern GMC-Greenbrier


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  • Great sales people

    Never in a million years would I thought I could ever own a new car. My husband & I was suppose to be shopping for a used car on 4/14/17. Decided ...

    Dealer Response

    Kat, thank you for writing such a great review about your experience at our dealership! Congratulations on your brand new car! We appreciate the f...


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    Never in a million years would I thought I could ever own a new car. My husband & I was suppose to be shopping for a used car on 4/14/17. Decided to ride and see just all the car dealers on Military Hwy, Chesapeake, VA when we barely saw the KIA dealership sign. There main sign was so much shorter than the others; luckily they are by a stop light. So we turned around and decided to see what KIA had to offer since both of us have never heard nothing but good things about KIA. From the time we pulled into the lot till the time we left nothing but great service. The salesman Ron Fitzgerald listened to both of us and helped us pick out the best car for our needs in life. Before talking anything financial, other than what was on the sticker, he had us test drive . Other times in my life with dealers none of them even offered to have us test drive and after one question or thought of buying but not sure would walk away. Not Ron , he knew exactly what to do to get us in to talk. When Joe came in we thought oh my another salesman. But, He really sealed the deal for us. Everyone we talked to through the buying process was great. They were out to make us happy and really wanted to make us apart of the Southern KIA family. Well My husband and I are hooked and happy we chose to go Southern. I love my new car and look forward to dealing with them in any future car needs. They made our dreams come true!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Kat, thank you for writing such a great review about your experience at our dealership! Congratulations on your brand new car! We appreciate the feedback and are pleased that your vehicle purchase experience with Ron and our sales team was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Jeff Owens - President and Partner - Southern GMC-Greenbrier


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  • Great buying experience!

    I have purchased several cars/suvs but this purchase with Jesse Bell was easy and quick. We discussed exactly what I wanted and he worked to find...

    Dealer Response

    Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Jesse was able to meet your needs. At Southern GMC Greenb...


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    I have purchased several cars/suvs but this purchase with Jesse Bell was easy and quick. We discussed exactly what I wanted and he worked to find that for me. Even though, I didnt everything I wanted but my overall experience at Kia was great.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Jesse was able to meet your needs. At Southern GMC Greenbrier, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and time efficient as possible. We look forward to assisting you with your future sales and service needs. Best, Jeff Owens - President and Partner - Southern GMC-Greenbrier


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  • Oil Changes

    I have a 2015 Kia Soul and every time that I go to get my oil changed it's a great experience! They even know me by name. The waiting area is so c...

    Dealer Response

    Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable ...


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    I have a 2015 Kia Soul and every time that I go to get my oil changed it's a great experience! They even know me by name. The waiting area is so comfortable and I love the fact that I can use the internet. They make you feel so important and like royalty and I will definitely refer family and friends!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Best regards, Jeff Owens - President and Partner - Southern GMC-Greenbrier


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  • Great Service!

    Great service by Mr C.J. felt welcomed and well taken care of. Love my 2017 Kia Sportage EX!

    Dealer Response

    Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Mr. C.J. and our te...


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    Great service by Mr C.J. felt welcomed and well taken care of. Love my 2017 Kia Sportage EX!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Mr. C.J. and our team were helpful during your visit and that you love your new 2017 Kia Sportage EX! If you have any questions, please don't hesitate to reach out to us again. Best regards, Jeff Owens - President and Partner - Southern GMC-Greenbrier


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