Cavalier Ford Chesapeake Square

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Reviews

Average Ratings

4.4
12 lifetime reviews.
  • Nice Salespeople

    Very good. They explain everything. Worked on my time schedule and there was a place for my children to play while there.


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    Very good. They explain everything. Worked on my time schedule and there was a place for my children to play while there.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Horrible Service!

    I gave up on the Service Department of Cavalier Ford a couple of years ago, as it took more than 5 visits to identify and fix an overheating probl...


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    I gave up on the Service Department of Cavalier Ford a couple of years ago, as it took more than 5 visits to identify and fix an overheating problem, and at least that number of visits to identify and fix an issue with my clutch/transmission. And it was next to impossible to get thru on the phone, normally waiting 15 minutes or so, after which the operator would oftentimes come back on and ask me who I was waiting for. I recently noticed the significant number of positive reviews posted, so thought I would chime in with my experience. Bottom line: Sales may be great at Cavalier, but beware of the Service Department. Yes, I gave up on this dealership completely - I just recently purchased a 2017 Mustang GT, but not from Cavalier, and I have no intention to take it there for service. They are not. . . my "dealership for life".

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Didn't Buy fro them BUT GREAT CUSTOMER SERVICE

    I didn't purchase the vehicle here but the salesman was very attentive trying to find the car for me..


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    I didn't purchase the vehicle here but the salesman was very attentive trying to find the car for me..

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • NEW FORD TRANSIT

    Bought a new work van from cavalier ford , I was first shopping for a chevy. But ford offers better height choices for my line of work sales guys ...


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    Bought a new work van from cavalier ford , I was first shopping for a chevy. But ford offers better height choices for my line of work sales guys were very helpful .thanks

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service Experience

    I was very happy with my service experience at Cavalier Ford. My service writer Rebecca Dozier was super friendly, helpful, and informative! I was...


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    I was very happy with my service experience at Cavalier Ford. My service writer Rebecca Dozier was super friendly, helpful, and informative! I was also very impressed with the atmosphere of the service area and it's waiting room, they were both very clean, and warm and inviting.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Experience!

    This was my first car purchase in just about ten years - everyone was so helpful and nice. I was able to test drive a number of vehicles with mini...


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    This was my first car purchase in just about ten years - everyone was so helpful and nice. I was able to test drive a number of vehicles with minimal waiting. We even discovered a possible issue with the brakes, and it was taken care of before I left the lot that day. Overall, I would recommend anyone to visit here and buy a new vehicle!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome Experience

    This has been the best car buying experience ever. My awesome salesperson Drew not only helped me get into my mustang but coached me through a hor...

    Dealer Response

    Hi there, Thank you for taking the time to write this awesome review. We really appreciate it. We are happy to hear Drew was so helpful. Make su...


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    This has been the best car buying experience ever. My awesome salesperson Drew not only helped me get into my mustang but coached me through a horrible experience with another dealership. Once I settled affairs with the horrible dealership, I immediately called Drew and with the help of management and the financial team I was able to finally drive away in my dream car. Drew Malsbury of Cavalier Ford at Chesapeake Square I thank you for your superior customer service and willingness to go above and beyond to fit my needs.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi there, Thank you for taking the time to write this awesome review. We really appreciate it. We are happy to hear Drew was so helpful. Make sure to visit us again if you need anything. Cavalier Ford Chesapeake Square


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  • Gordon walker

    Gordon Walker has been a very experienced salesman and always straight to the point. He knows his cars and trucks and what he says he sticks with.

    Dealer Response

    Hi Mike, Thank you for taking the time to write a positive review. We're glad to hear Gordon was so helpful. Please come see us again soon. Sin...


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    Gordon Walker has been a very experienced salesman and always straight to the point. He knows his cars and trucks and what he says he sticks with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Mike, Thank you for taking the time to write a positive review. We're glad to hear Gordon was so helpful. Please come see us again soon. Sincerely, Cavalier Ford - Chesapeake Square


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  • Best place to buy a new car!!

    This is my 3rd purchase from Cavalier Ford in the past 2 years, and David A. and Larry (finance guru) have been nothing but helpful and have gone ...

    Dealer Response

    Hi Christine, Thank you for taking the time to write a positive review. I'm glad to hear David and Larry were so helpful. Enjoy your purchase an...


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    This is my 3rd purchase from Cavalier Ford in the past 2 years, and David A. and Larry (finance guru) have been nothing but helpful and have gone out of their way to get me and my daughter into the cars we wanted! Financing was a breeze and David stayed on top of things until the deal went through! I could not be more happy with my purchases and I will definitely go back for future purchases and I would recommend this dealership to anyone looking to purchase either a new or used vehicle!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Christine, Thank you for taking the time to write a positive review. I'm glad to hear David and Larry were so helpful. Enjoy your purchase and visit us again soon!


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  • Great buying experience!

    I had a great buying experience at Cavalier Ford and with my sales person Zack Treece. He made every effort to get me into the vehicle I wanted wi...

    Dealer Response

    Hi Jeff, Thank you for taking the time to write a positive review. I'm glad to hear Zack was so helpful. Enjoy your purchase and visit us again soon!


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    I had a great buying experience at Cavalier Ford and with my sales person Zack Treece. He made every effort to get me into the vehicle I wanted without being pushy or making me feel pressured. I would highly recommend this dealership if your interested in a ford or any of their used inventory.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Jeff, Thank you for taking the time to write a positive review. I'm glad to hear Zack was so helpful. Enjoy your purchase and visit us again soon!


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