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Reviews

Average Ratings

4.9
220 lifetime reviews. Includes reviews of Hall Mazda from DealerRater.com
  • Super dealership!

    Austin at Hall Mazda is the best! All of the staff were terrific. Nothing pushy, just helpful and will give you the best deal around. Drove over a...

    Dealer Response

    Thank you Colin for taking the time to review us! Hall Mazda Virginia Beach strives to provide an exceptional experience for all customers and it ...


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    Austin at Hall Mazda is the best! All of the staff were terrific. Nothing pushy, just helpful and will give you the best deal around. Drove over a hundred miles to deal with them. Can't say enough positive things. Try them - you'll be glad you did.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Colin for taking the time to review us! Hall Mazda Virginia Beach strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. I will be sure to share your feedback with Austin and the team. Thank you again for the wonderful feedback!


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  • Professional treatment.
    May 29, 2017

    Virgil Ware made my experience at Hall Mazda the best. He's a skilled relationship sales executive. Virgil listens, learns the customer's needs, ...


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    Virgil Ware made my experience at Hall Mazda the best. He's a skilled relationship sales executive. Virgil listens, learns the customer's needs, and helps you explore your many options with the Mazda lineup of great vehicles. Virgil even compared various Mazdas to key competitors (Nissan, Honda, other). No pressure, just options. He's the kind of consultative sales executive you will enjoy and quickly recommend to your friends. See him soon and tell him Gunner sent you.

    Does recommend this dealer

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  • Hassle Free Purchase w/Mr. Bridgette @ Hall Mazda

    My buying experience was hassle free! This is my 3rd purchase from Hall Mazda, and Mr. Ernest Bridgette. Prior to my onsite visit to the dealersh...

    Dealer Response

    Good morning! Thank you for your encouraging review of Hall Mazda Virginia Beach. We are particularly grateful for any positive feedback, but a r...


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    My buying experience was hassle free! This is my 3rd purchase from Hall Mazda, and Mr. Ernest Bridgette. Prior to my onsite visit to the dealership, I've spoken with Mr. Bridgette telephonically to discuss what I am looking for, which has proven to be helpful in my buying experience each time. Mr. Bridgette never fails to provide me with a hands on full overview of the vehicle, and this time in doing so he discovered some required minor adjustments, which he ensured were taken care of on the spot. Mr. Bridgette is well versed in all vehicles not just Mazda, which builds trust and confidence during the selection and sale processes (of new & used vehicles). More so, he "listens" to his customer's requirements in a vehicle as well as their "wants" to ensure his customers are fully pleased with their new purchase. You can't go wrong with Mr. Ernest Bridgette @ Hall Mazda of VA Beach!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Good morning! Thank you for your encouraging review of Hall Mazda Virginia Beach. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason we wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Hall Mazda Virginia Beach.


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  • Great dealership, I plan to buy my next car from here!
    May 20, 2017

    I had a fantastic experience buying my used 2010 Mazda 3 here! Ernest Bridgette was very patient and worked hard to get me into a car that I am ve...


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    I had a fantastic experience buying my used 2010 Mazda 3 here! Ernest Bridgette was very patient and worked hard to get me into a car that I am very happy with and that fit into my budget. He was very straightforward and honest, as he was upfront with the condition of the cars I looked at and helped me look through the CarFax histories for each. The overall shopping and buying experience was great, and I did not feel pressured through almost the whole process. They did turn up the pressure at the end of the buying process to buy an extended warranty and other services, but I think that's pretty standard fare for a dealership purchase. I will definitely come back the next time I'm in the market for a car. Very positive experience overall, and I highly recommend them!

    Does recommend this dealer

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  • Great dealership, plan to return for my next car!

    I had a fantastic experience buying my used 2010 Mazda 3 here! Ernest Bridgette was very patient and worked hard to get me into a car that I am ve...

    Dealer Response

    Thank you for your earnest response. We appreciate your feedback and will be sure to share your positive review with Ernest and our team! If you...


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    I had a fantastic experience buying my used 2010 Mazda 3 here! Ernest Bridgette was very patient and worked hard to get me into a car that I am very happy with and that fit into my budget. He was very straightforward and honest, as he was upfront with the condition of the cars I looked at and helped me look through the CarFax histories for each. The overall shopping and buying experience was great, and I did not feel pressured through almost the whole process. They did turn up the pressure at the end of the buying process to buy an extended warranty and other services, but I think that's pretty standard fare for a dealership purchase. I will definitely come back the next time I'm in the market for a car. Very positive experience overall, and I highly recommend them!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your earnest response. We appreciate your feedback and will be sure to share your positive review with Ernest and our team! If you should have any further questions or want a little more insight on your Mazda 3, please don?t hesitate contact us! We would love to work with you again soon.


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  • Excellant Service!

    The sales professionals were outstanding to work with. Stephen Campo was friendly, listened, and a pleasure to work with. 100% recommend him and H...

    Dealer Response

    Good morning! Thank you for your complimentary feedback of Hall Mazda Virginia Beach. We genuinely appreciate your business and thorough review. ...


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    The sales professionals were outstanding to work with. Stephen Campo was friendly, listened, and a pleasure to work with. 100% recommend him and Hall Mazda VB to anybody looking for a new car. Austin the GM was extremely outgoing and made a point to say hello and check-in with me while I was there, Lindsey the floor manager was fantastic. Super friendly and intelligent. If you're looking for a car, check out Hall Mazda VB and ask for Lindsey and Stephen Campo.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Good morning! Thank you for your complimentary feedback of Hall Mazda Virginia Beach. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. We will be sure to share your comments with Lindsey, Stephen, and the team. Thanks again for taking the time to review us!


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  • Excellent Experience!!!!

    Steve Campo made my purchase easy and remembered. Never stopped at making the car buying experience comfortable. All the other staff was exception...

    Dealer Response

    Thank you for your heartfelt response Reji. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pl...


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    Steve Campo made my purchase easy and remembered. Never stopped at making the car buying experience comfortable. All the other staff was exceptional as well, ensuring my paperwork was processed accurately and quickly. Stay Tuned Hall Mazda! My next car might be taken from your lot. Zoom Zoom.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your heartfelt response Reji. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Steve lead you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us. Thank you again Reji and have a great day!


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  • Great Service

    During the week, I received serveral calls from Mazda until I finally answered. They said they were having a special for their loyal customers in ...

    Dealer Response

    Hi Brian. We are glad to hear that you were happy with the assistance you received at Hall Mazda Virginia Beach - that kind of feedback can go a ...


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    During the week, I received serveral calls from Mazda until I finally answered. They said they were having a special for their loyal customers in efforts to get some cars into the lot. The guy gave me an example of what they were able to do for a customer so I gave it a shot. I dealt with the same person the sold me my first car along with his colleague. They understood I had absolutely no intentions of paying more per month for a car and that I was not going to put money down. They still had no worries they could get me into a brand new car. After test driving the car, I could believe the difference from the 2015 to the 2017 model. Leslie at Hall Mazda made sure I got the real feel for the car, and that played a huge role in my decision. The financing part was surprisingly amazing. Steve worked with me to get me the BEST DEAL. He helped me finance with 2.99% APR and really took the time to help me in choosing the right warranty packages for me. After I was waiting for the car to be prepared was probably the best part. Ellie Sunglao, the consultant that sold my 2015 Mazda 3, accompanied me and made sure everyone treated me well. He always follows up and makes sure he reaches out me in case I have any questions or concerns about anything. They truly treated me like family and because of that I will be a Lifetime Customer of Hall Mazda. Buying a car isn't always a pleasant experience. Hall Mazda takes that pressure away and was able to put me in a brand new car with a better deal. Thank You !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Brian. We are glad to hear that you were happy with the assistance you received at Hall Mazda Virginia Beach - that kind of feedback can go a long way. We appreciate your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Please don?t hesitate to come back and see us. Thanks so much, Hall Mazda Virginia Beach.


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  • Easygoing, low pressure, but strove to earn my business!
    April 13, 2017

    I deliberately left my checkbook at home on the Saturday I went car shopping. Intended NOT to buy that day. Knew I was interested in a used Mazd...


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    I deliberately left my checkbook at home on the Saturday I went car shopping. Intended NOT to buy that day. Knew I was interested in a used Mazda, Hall had the largest concentration of the model and year I wanted so I started there. Had been texting about car models with Eleazar Sunglao and made an appt with him. We discussed at least three vehicles on Hall's lot and I drove two of them. Liked one in particular, but wanted to see a same-model-same-year vehicle up on the peninsula listing for $4K less. Eleazar wanted my business and asked me to linger for a few minutes while he spoke with his manager. He came back and asked me what it would take for them to save me a trip up to the peninsula. No brainer--get down comparable to the other vehicle. They came down >$3K of the $4K difference, and on a vehicle sitting on the lot for 15 days vice a vehicle sitting on the lot for 5 months, I thought that was acceptable. Returned a couple days later with the checkbook. The finance manager, Fred Cortes, is as relaxed as they come. Can't say enough about him. We have now had two car transactions at Hall, and I would buy from them again. On the sales side, Eleazar was great! Relaxed, flexible, no pressure but willing to help facilitate a deal. It will likely be a number of years before I need another vehicle but if the unexpected occurs and Mazda's products are still as well regarded as they are now, I will check out Hall first and if Eleazar is still there, he will be my sales representative.

    Does recommend this dealer

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  • Excellent

    Car buying is always stressful, but Hall Mazda was very responsive and right on target with meeting ur needs. My wife and I had a very positive ex...


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    Car buying is always stressful, but Hall Mazda was very responsive and right on target with meeting ur needs. My wife and I had a very positive experience and were impressed by the knowledge and professionalism of Joshua Boystel during our car buying process. It also help that a perfectly equipped CX 5 rolled in on a truck while we were there. From off the truck to us in just a few hours, truly impressive. Highly recommended!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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