Don Franklin Monticello

Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:30 AM - 5:00 PM

Don Franklin Monticello Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 4:30 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2013

With over 4,000 New & Used vehicles to choose from, the professional sales and service teams are the driving force of excellence. They will guide the selection of your vehicle and help maintain its peak performance with Lifetime Powertrain Coverage on most vehicles and Service Rewards Membership points where available. Welcome to the Don Franklin Family of Dealerships!

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All rebates assigned to dealer. Advertised Pricing reflects rebates, incentives and any other special promotional pricing. We do our best to maintain accuracy however, pricing could be in error due to technical difficulties with web provider.

"Drive a little, Save a lot with your Don Franklin Monticello Dealership!"

Service

Oil, Filter Change

$39.95 and up*

Tire Rotation

Complimentary

Multi-Point Inspection

Complimentary

New Brake Pads/Shoes (Rear)

$99.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.0 out of 5 3.0
4 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 3.0 out of 5
    May 1, 2018

    Bought 2002 chevy express van from them in fall 2017 had only 8 months and the transmission blown out at only 80,000 miles.Don franklin will not stand... behind what they sell cost of repair 3,000.00 l have not even made that much in payments yet to buy the van.Very unhappy got stuck with a lemon Service dept is good friendly as well as sales my issue is standing behind what you sell and making things right this is the first vehicle l bought from Don franklin most likely will not buy from again.

    4.0 out of 5
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    4.0 out of 5
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    4.0 out of 5
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    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    March 18, 2016

    Your email component of CRM/DMS needs work. I got 5 emails from various people with no reference to my original inquiry (1 from Jesse Tucker, 1 from Mike... Turpin, 2 Jesse Tucker/Shawn Harris, 1 Mary Boston).... Advice: Adjust your approach and CRM so you don't waste customers time and yours and hopefully sell more cars cust satisfaction with your business.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    Please contact me at 606.348.3343 ... Your input is greatly appreciated ... I'll be glad to help you with your original inquiry Thanks Bill Jones GSM

  • October 10, 2013

    They was relly easy to work with treated us like family awesome and gave us the best DEAL !!!!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 27, 2014

    I had been looking for a vehicle for 3 or 4 months. I told the salesman up front what I needed and expected from him. Jesse Tucker did everything I asked.... I drove 4 hours to get there and did not want this to be an all day thing and it wasn't. We bought a Suburban and we have been so pleased with our purchase. We were there a little longer than planned because of me trying to decide what warranty I wanted. They were not like the average dealership. We will be back again. We appreciated the whole team.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?