Don Franklin Monticello

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Reviews

  • Never been treated so GOOD EVER
    October 10, 2013

    They was relly easy to work with treated us like family awesome and gave us the best DEAL !!!!!!!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

  • 2.0 out of 5
    Your email component of CRM/DMS needs work
    March 18, 2016

    Your email component of CRM/DMS needs work. I got 5 emails from various people with no reference to my original inquiry (1 from Jesse Tucker, 1 from M...ike Turpin, 2 Jesse Tucker/Shawn Harris, 1 Mary Boston).... Advice: Adjust your approach and CRM so you don't waste customers time and yours and hopefully sell more cars cust satisfaction with your business.

    1.0 out of 5
    Customer Service
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    Please contact me at 606.348.3343 ... Your input is greatly appreciated ... I'll be glad to help you with your original inquiry Thanks Bill Jones GSM


  • 5.0 out of 5
    WOULD DRIVE 4 HOURS AGAIN TO BUY HERE
    March 27, 2014

    I had been looking for a vehicle for 3 or 4 months. I told the salesman up front what I needed and expected from him. Jesse Tucker did everything I as...ked. I drove 4 hours to get there and did not want this to be an all day thing and it wasn't. We bought a Suburban and we have been so pleased with our purchase. We were there a little longer than planned because of me trying to decide what warranty I wanted. They were not like the average dealership. We will be back again. We appreciated the whole team.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

Don Franklin Monticello
912 N Main St Monticello, KY 42633
New (606) 575-3142
Used (606) 575-3144
Service (606) 575-3143
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