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3 lifetime reviews.

  • 4.0 out of 5
    on line review
    March 20, 2014

    I appreciate the salesman's desire to help. We had a good interchange of information, plus we continued to view what was needed to get the sale. The v...ehicle was what I thought I wanted through out the whole process.

    4.0 out of 5
    Customer Service
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    Quality of Repair
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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    Buyer beware
    February 5, 2014

    This dealership is no different, in fact is far worse, from any other one even though they claim to be. I was given a fair price on a new car over the... phone which got me into the showroom. Coming from North Carolina, I guess they figured their "fish" was on the hook since I had to drive over 4 hours to get there. When I got there I was offered an insulting amount for my trade in along with adding exorbitant "dealer and destination" fees. Them knowing I would be staying in the area overnight, I was allowed to walk. The next morning I was given a call from the "sales manager" who then told me he was able to offer me a fair but very low price for the trade in along with reducing the dealer fee. Against my better judgement I went back and purchased the car, already with a bad taste in my mouth. I was told all the paperwork would be completed, as paid for, and I would receive my registration in the mail which I never did. After calling them numerous times weeks after not receiving it I was told to go to the local DMV and get it myself, paying again for something I already paid for. My calls and emails since then have been ignored by my sales person Pasquale Devito and management. This is not the treatment someone would expect when buying a high end car from a supposed high end dealer. I am just glad that I dont have to use them for service. I can only imagine how that would turn out.

    1.0 out of 5
    Customer Service
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    Quality of Repair
    3.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 2.0 out of 5
    Shopping for a Used Z4
    October 21, 2011

    I was looking for a used BMW 24 3.0i and found one at this dealer. I felt that I was getting the runaround on price. I gave them my max. They called w...ith "good news". However, we were still $250 apart. I looked elsewhere and found the same model year Z4 3.0si with slightly more mileage, more features and a price that was below my max. I hope that they got their price. But I doubt it. The last I saw, they dropped their price on the web site.

    2.0 out of 5
    Customer Service
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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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Charles Barker Infiniti
1875 Laskin Rd Virginia Beach, VA 23454
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