Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.4
12 lifetime reviews.
  • Best experience ever buying a car!

    I have never felt more relaxed in the car buying experience then I have here. Becky helped me through the process without any sales pressure. I'm ...


    Show Full Review

    I have never felt more relaxed in the car buying experience then I have here. Becky helped me through the process without any sales pressure. I'm very happy with my purchase and the process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Disappearing vehicle

    Went in on a Monday to see about buying a used car. Talked with a manager who turned me over to a salesman who showed me the vehicle. Did not ha...

    Dealer Response

    Thank you for bringing this unfortunate experience to our attention, Jim. We value our clients and your feedback so we would appreciate the opport...


    Show Full Review

    Went in on a Monday to see about buying a used car. Talked with a manager who turned me over to a salesman who showed me the vehicle. Did not have time for a test drive but came back the next morning. The vehicle was not on the lot and not one person could tell me where it was. My salesman was off that day. Someone said it might be in service but the service manager said he had not seen that vehicle. The car disappeared for almost a week, from Monday morning until Saturday morning when it suddenly reappeared and no one could tell me why the car was not on the lot so I could take it out for a test drive. They lost their own car and no one knew where it was or they wouldn't tell me. Strange. I finally called Saturday and there it was but the salesman wouldn't tell me where it had been. I took it out for a few hours Sat. afternoon but couldn't keep it til Monday morning. It had to be back by closing time at 5:00 because of insurance reasons. The whole thing was shady so for basically for that reason only I did not buy. Went to Clarksville, Tenn. and bought there. Whole sales process for smooth and professional. Would never go back to Pennyrile Ford and would never recommend them to anyone.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing this unfortunate experience to our attention, Jim. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please reach out to Mike at 270-886-8131 when you have a chance so we can help you find the right vehicle that is perfect for you. Your comments play a key role in the success of our business so we hope to speak with you soon.


    Hide Full Review
  • Used car purchase

    Tony was a awesome salesman and helped us immensely they treated me fairly and gave me and my son a great deal on a 2015 mustang!! Thanks to all...


    Show Full Review

    Tony was a awesome salesman and helped us immensely they treated me fairly and gave me and my son a great deal on a 2015 mustang!! Thanks to all the guys there I will definitely be back by another car !!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Fiesta under warrenty

    Awesome, from the phone call to inquire of service to the done deal. Professionalism, friendly service, Kind and respectful...I won't be going any...


    Show Full Review

    Awesome, from the phone call to inquire of service to the done deal. Professionalism, friendly service, Kind and respectful...I won't be going anywhere else!! They know what they are doing and do it well!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Great People, Great Deals!

    Teri Aud was my salesperson and she was kind, patient and attentive to my needs. I highly recommend making a purchase here. Thanks for a great exp...


    Show Full Review

    Teri Aud was my salesperson and she was kind, patient and attentive to my needs. I highly recommend making a purchase here. Thanks for a great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Wonderful Experience Overall

    Teri Aud was my salesperson, she was kind and courteous throughout the entire process. I highly recommend leaving the big dealers alone and going ...


    Show Full Review

    Teri Aud was my salesperson, she was kind and courteous throughout the entire process. I highly recommend leaving the big dealers alone and going to see the folks at Pennyrile.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • My New 2016 Ford Fusion

    I'm so pleased to have decided to purchased an 2015 Ford Escape and most recently we purchased a 2016 Ford Fusion. In both instances the car buyin...


    Show Full Review

    I'm so pleased to have decided to purchased an 2015 Ford Escape and most recently we purchased a 2016 Ford Fusion. In both instances the car buying process went as smoothly as possible. All the agents and staff at this dealership are true professionals. Mr. Tony Morse worked with me and my wife in every aspect of the car buying process and that made a big difference with our experience. I thank him and will continue to conduct business with Pennyrile Ford in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • A True Professional Buying Experience

    On December 22, 2014, I had the best purchasing experience for an SUV. Mr. Tony Morse is a true professional at what he does at Pennyrile Ford. He...


    Show Full Review

    On December 22, 2014, I had the best purchasing experience for an SUV. Mr. Tony Morse is a true professional at what he does at Pennyrile Ford. He explained every facet of the buying process and answered all my questions. The entire staff is awesome. They assisted me with the surprising of my wife with the SUV as a Christmas present. She had no idea that I had purchased an SUV. I thank the staff at Pennyrile Ford for all their assistance during this buying process. Tony, you are the man! God Bless!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Took me seriously

    Being a female truck buyer, I was taken seriously and they treated my trade-in on the test drive like it was there own.


    Show Full Review

    Being a female truck buyer, I was taken seriously and they treated my trade-in on the test drive like it was there own.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Over the TOP Service!

    My transmission went out on my 03 Expedition on my way to pick up my husband at the airport. He was on his way home from an overseas trip. I just ...


    Show Full Review

    My transmission went out on my 03 Expedition on my way to pick up my husband at the airport. He was on his way home from an overseas trip. I just happen to catch Brian after shop hours to ask for help with my car. He quickly responded by having Enterprise pick me up and went above and beyond to have my car towed. The next day, Mike spoke with me the to deliver the news as to what was wrong and had an estimate in cost and time to have it fixed. The guys worked hard to keep the time line as said and my expenses were below the estimated cost. When I arrived to pick up my vehicle, Brian was there to greet me and my bill was processed in a timely manner. I HAD THE BEST DEALERSHIP EXPERIENCE EVER!! The people at THIS Ford dealership absolutely treat their customers right! THANK YOU SO MUCH FOR MAKING OUR WELCOME HOME EXPERIENCE A GREAT ONE!!!! When I am ready to purchase my new Expedition I will defiantly get it from Pennyrile Ford! Cher Powers

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review