Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.7
Average based on 139 reviews.
  • Go Go Greenwood!!

    I have had a number of excellent experiences at Greenwood Ford! Recently, I have worked with Micah Board to purchase a new vehicle. He was very pr...


    Show Full Review

    I have had a number of excellent experiences at Greenwood Ford! Recently, I have worked with Micah Board to purchase a new vehicle. He was very professional, understanding and efficient...we enjoyed working with him. The serice department is also stellar - they do a great job with diesel trucks! I would recommend this dealership to anyone looking for quality and value.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

    Hide Full Review
  • Greenwood Ford Lincoln

    Jordyn Trimble was terrific! He was professional, knowledgeable, and respectful throughout our buying experience! Greenwood Lincoln Ford found t...

    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, David! We appreciate your business! Take care!


    Show Full Review

    Jordyn Trimble was terrific! He was professional, knowledgeable, and respectful throughout our buying experience! Greenwood Lincoln Ford found the perfect vehicle for us! We are delighted with the professionalism and courtesy displayed by our sales representative, Jordyn Trimble, and appreciate the respect extended by everyone at Greenwood Lincoln Ford. We love our Ford F-250 Super Duty Truck! Great price, great service, great experience! We are already spreading the word! Reputation, reliability, and the ride!! Jordyn contacted us when the truck became available. He knew the features, color and specifics of the truck were exactly what we were looking for! Jordyn represented us fairly during the pressure-free negotiation process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, David! We appreciate your business! Take care!


    Hide Full Review
  • GREAT !!!!

    I brought my 2015 Ford Focus, in for oil change and tire rotation, am very satisfied with Greenwood Ford. Will not take my vehicle, which was als...

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Reba! Thank you so much for being one of our ...


    Show Full Review

    I brought my 2015 Ford Focus, in for oil change and tire rotation, am very satisfied with Greenwood Ford. Will not take my vehicle, which was also bought there anywhere else. They are great !!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Reba! Thank you so much for being one of our valued guests and we look forward to your next visit!


    Hide Full Review
  • ds2014

    Helpful at desk. Good repair time. Very satisfied.

    Dealer Response

    We're more than happy to have been of service, Danny! Thanks for the feedback.


    Show Full Review

    Helpful at desk. Good repair time. Very satisfied.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're more than happy to have been of service, Danny! Thanks for the feedback.


    Hide Full Review
  • Clean waiting area.

    They got me in right away and the service was completed in a reasonable length of time.

    Dealer Response

    We're glad to hear that you were pleased with your visit, Maurita! Thank you for your positive review.


    Show Full Review

    They got me in right away and the service was completed in a reasonable length of time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear that you were pleased with your visit, Maurita! Thank you for your positive review.


    Hide Full Review
  • Oil change and check up

    My experience with Greenwood for service to my 2013 Escape was excellent. Got in quickly and was completed and released in reasonable amount of ...

    Dealer Response

    We are glad you chose our dealership, Maurita! We always strive to provide personable and excellent customer service. Thank you again for the revi...


    Show Full Review

    My experience with Greenwood for service to my 2013 Escape was excellent. Got in quickly and was completed and released in reasonable amount of time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad you chose our dealership, Maurita! We always strive to provide personable and excellent customer service. Thank you again for the review!


    Hide Full Review
  • Great service

    Quick, easy and friendly service. Staff was very helpful providing us with the service we needed.


    Show Full Review

    Quick, easy and friendly service. Staff was very helpful providing us with the service we needed.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Wonderful Experience

    We were told by a friend, who had a great experience with them in sales and service, check Greenwood Ford/Lincoln out. So let me say, so glad we d...

    Dealer Response

    Thank you, Jim! We are happy that we were able to provide a professional, courteous, and engaging experience! Hope you're enjoying your vehicle, a...


    Show Full Review

    We were told by a friend, who had a great experience with them in sales and service, check Greenwood Ford/Lincoln out. So let me say, so glad we did, this was also our best car buying experience! we have ever had with a dealership. Will highly recommend them to anyone that doesnt like the hassle of buying or trading, and wants great service. We had the best salesperson, Boris Siakam. The best sales mgr, Jeff. Everyone we had contact with was outstanding! Friendly and knowledgeable with their products. We bought a Flex. And Love it! Thanks Greenwood Ford/Lincoln in Bowling Green, Kentucky

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Jim! We are happy that we were able to provide a professional, courteous, and engaging experience! Hope you're enjoying your vehicle, and as always, drive safe!


    Hide Full Review
  • Keep up the great work guys

    Needed an oil change, got an appointment for it, went in that day and it was taken care of within 2 hours. They were still busy, but everything s...

    Dealer Response

    Thank you for taking the time to share your feedback with us, Marshal. We appreciate your business and your review of our team. The staff here at ...


    Show Full Review

    Needed an oil change, got an appointment for it, went in that day and it was taken care of within 2 hours. They were still busy, but everything such as oil, fluids check, tire & brake check was done and I got a coupon for a free car wash at the local drive-through car wash business. Very courteous & professional staff @ Greenwood Ford Lincoln, and that's why they've kept my business over the years.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your feedback with us, Marshal. We appreciate your business and your review of our team. The staff here at Greenwood Ford look forward to further serving you in the future!


    Hide Full Review
  • 2015 Ford Fusion Service

    I went in to have 5 lug nuts replaced. They tried to tell me that they are easily damaged. However they had rotated and balance the tires twice ...


    Show Full Review

    I went in to have 5 lug nuts replaced. They tried to tell me that they are easily damaged. However they had rotated and balance the tires twice before and they were not damaged. When I took the 2015 Fusion Titanium for an oil change I specifically told them to not rotate the tires since they had been done 2000 miles before this time. They rotated them anyway and one of two things happened. The torque was set too high since the nuts were twisted and lug wrench marks were on most all of the lug nuts or the wrong lug nut wrench was used. These are the only two reasons. The manager tried to tell me this could not happen. Not the right response to a customer who knows vehicles. I had just purchased a 2016 Lincoln MKX.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review