Direct Chrysler Dodge Jeep RAM

3.6 out of 5 3.6

Reviews

3.6 out of 5 3.6
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 7, 2018

    My car died in rt 77 & need a new engine. It was 11 years old so decided to buy a instead. The head of service(Matt) watched over us. Jacob was the best... salesman I have ever dealt with, even at the age of 24). His boss, Marcus, was funny & helpful. Roxanne, the owner, helped me with finance, caring & good advice.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 17, 2017

    1700 dollars for a 5 dollar fix, no documentation of what actually was fixed

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 5 found this review helpful. Did you?
  • October 2, 2013

    This dealership understands how to make a vehicle purchase a great customer experience. I was searching nationally for a specific model (2013 10th Anniversary... Jeep Wrangler Unlimited Rubicon , Bright White with Red Leather Interior ) for my sons, which miraculously they had in stock. I contacted Jason (sales) and over the phone, in less then two hours negotiated a fair price and terms of delivery on this vehicle. Roxanne, Owner/ Financial Manager, was hands on in working with me on my behalf on the financial/ warranty side and made the transaction flawless. I highly respect dealerships that go the extra distance on an out of state purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 17, 2017

    1700 dollars for a 5 dollar fix, no documentation of what actually was fixed

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    3.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    October 14, 2016

    Exceptional experience. Customer service was great. They went above and beyond what was expected to help get our daughter into a new vehicle. Thanks again... for the great service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 27, 2016

    promised vehicle completion 4 days in a row. Heard a different story each day. The dealership never phoned. Each contact I initiated. BEWARE!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 29, 2013

    My wife and I enjoyed the buying experience, kindness and helpful salesman and financial manager. We would recommend it to friends and family!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 2, 2013

    This dealership understands how to make a vehicle purchase a great customer experience. I was searching nationally for a specific model (2013 10th Anniversary... Jeep Wrangler Unlimited Rubicon , Bright White with Red Leather Interior ) for my sons, which miraculously they had in stock. I contacted Jason (sales) and over the phone, in less then two hours negotiated a fair price and terms of delivery on this vehicle. Roxanne, Owner/ Financial Manager, was hands on in working with me on my behalf on the financial/ warranty side and made the transaction flawless. I highly respect dealerships that go the extra distance on an out of state purchase.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 27, 2013

    i got my car serviced at direct dodge and the service was great my car is now running very smoothly and i am very happy with customer service at Direct... Dodge

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 31, 2013

    Have bought several vehicles from Direct Dodge. Very pleased. Service is quick to get you I and out. Very courteous, waiting area is clean, nice. Sales... and office employees are very helpful and courteous. Will continue to do business with them and recommend them to friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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