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Reviews

Average Ratings

4.8
53 lifetime reviews.
  • Efficient and complete

    Very efficient, and professional, with friendly service personnel. I was there for only an oil change. The price was excellent as well.

    Dealer Response

    Allan, thank you for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your fee...


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    Very efficient, and professional, with friendly service personnel. I was there for only an oil change. The price was excellent as well.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Allan, thank you for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to our team. Drive safely. Regards, Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com


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  • service desk people very nice ,so are sales people

    nice and friendly.wait time for oil changes have gone way down I BOUGHT NEW car there in janurday 2016 was very satisficed.

    Dealer Response

    Thank you for your perfect review, Michael! I'm glad to hear that our team was nice and friendly. We strive to provide excellent customer service,...


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    nice and friendly.wait time for oil changes have gone way down I BOUGHT NEW car there in janurday 2016 was very satisficed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your perfect review, Michael! I'm glad to hear that our team was nice and friendly. We strive to provide excellent customer service, and we're glad that this was the case for you. Please let us know if there's anything else we can do for you. Regards, Rod Carter - Customer Experience Manager - rcarter@campbellchevrolet.com


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  • Exceptional customer service

    My salesman, Chuck Raymer was friendly and knowledgeable of the Corvette and made my buying and delivery experience very informative and seamless.

    Dealer Response

    Tom, thank you for reviewing your time spent here at our dealership. We are so very pleased that we could make your visit very informative and sea...


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    My salesman, Chuck Raymer was friendly and knowledgeable of the Corvette and made my buying and delivery experience very informative and seamless.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tom, thank you for reviewing your time spent here at our dealership. We are so very pleased that we could make your visit very informative and seamless, and we believe that's how every car buying experience should be. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Campbell Chevrolet of Bowling Green Team


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  • Awesome customer service and follow through!

    You have a new customer!! This has been a seamless experience.

    Dealer Response

    Diane, congratulations on your new purchase! I hope you are continuing to enjoy your car! It's wonderful to know you feel confident in your decisi...


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    You have a new customer!! This has been a seamless experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Diane, congratulations on your new purchase! I hope you are continuing to enjoy your car! It's wonderful to know you feel confident in your decision to choose Campbell Chevrolet of Bowling Green as your dealer. It is imperative to us that we make the car-buying experience seamless and efficient. Regards, Rod Carter | rcarter@campbellchevrolet.com


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  • Friendly service

    Great group of people. Didn't get a chance to purchase. The truck I wanted to purchase wasn't the right one.

    Dealer Response

    We appreciate the kind words. We look forward to seeing you again in the future! Regards, Rod Carter | rcarter@campbellchevrolet.com


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    Great group of people. Didn't get a chance to purchase. The truck I wanted to purchase wasn't the right one.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words. We look forward to seeing you again in the future! Regards, Rod Carter | rcarter@campbellchevrolet.com


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  • Excellent experience.

    Very personal service. Great experience. Chris Richmond was great to work with. Mike Dickson did an outstanding job of explaining all the featu...

    Dealer Response

    We sincerely appreciate your feedback. Each employee is a valued member of the Campbell Chevrolet of Bowling Green team and we all strive to provi...


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    Very personal service. Great experience. Chris Richmond was great to work with. Mike Dickson did an outstanding job of explaining all the features as we took possession of the car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We sincerely appreciate your feedback. Each employee is a valued member of the Campbell Chevrolet of Bowling Green team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Regards, Rod Carter | rcarter@campbellchevrolet.com


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  • Great job

    It was very professional and our vehicle was ready sooner than expected. Great job Campbell....

    Dealer Response

    We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing professional service to our guests and I'...


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    It was very professional and our vehicle was ready sooner than expected. Great job Campbell....

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing professional service to our guests and I'm glad to hear that this was the case for you. Please come see us for any future needs! Thanks again. Regards, Rod Carter | rcarter@campbellchevrolet.com


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  • Do NOT buy a used vehicle from here

    I bought an 03 GMC Sierra 1500 from here and drove all the way from Fort Campbell, KY. The day after I bought it, it began to make a weird whippin...

    Dealer Response

    Thank you for alerting us about this issue, Kenneth. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about...


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    I bought an 03 GMC Sierra 1500 from here and drove all the way from Fort Campbell, KY. The day after I bought it, it began to make a weird whipping noise under the body and while going through the fluids, I found the transfer case was completely out of fluid and there was a hole in it (common issue that gets fixed by changing a plate out of it). The fact the didn't perform a check of all the drive train fluids to ensure serviceable condition shows they don't care to ensure they're vehicles are good before going to be sold. They offered to "diagnose" it for me, but it wasn't going to make a 61 mile trip and I could've had it towed at my expense. It was a $900 job. As far as the salesman and manager. The salesman was courteous and professional. The sales manager was disrespectful to my wife, smelled like cigarette smoke and was complaining about working a few minutes late (I had to take off work early to drive over 60 miles and had to be up by 0430 the next morning. Needless to say I didn't want to hear it). So be very careful if you stop by here.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for alerting us about this issue, Kenneth. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Regards, Rod Carter | rcarter@campbellchevrolet.com


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  • Great salesperson!!! Great overall service!!!

    Highly recommend Chris Richmond as your salesperson!!!! I live in Arkansas and bought the Trax in Kentucky. Had paperwork shipped to my DMV for my...

    Dealer Response

    Thank you so much for taking the time to leave us a review, Dean. Congratulations on your new Chevrolet Trax! We appreciate the feedback and we ar...


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    Highly recommend Chris Richmond as your salesperson!!!! I live in Arkansas and bought the Trax in Kentucky. Had paperwork shipped to my DMV for my tags in a very fast order!!! Highly recommend this dealership!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to leave us a review, Dean. Congratulations on your new Chevrolet Trax! We appreciate the feedback and we are pleased that your vehicle purchase experience with Chris was so positive. Thank you for your recommendations and we look forward to seeing you at our dealership in the future. Rod Carter | rcarter@campbellchevrolet.com


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  • Promise but no follow thru

    They will have you fill out all the financial forms, call you back and tell you you are approved, then when you get there oh we need more... oh I'...

    Dealer Response

    I've read your review and I'd like you to know that we take your feedback very seriously. It was most certainly not our intention to give you a ba...


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    They will have you fill out all the financial forms, call you back and tell you you are approved, then when you get there oh we need more... oh I'm sorry you can't produce all this extra we can't get anything done for you sorry we wasted three days of your time

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I've read your review and I'd like you to know that we take your feedback very seriously. It was most certainly not our intention to give you a bad experience on buying your car with us. I would be very thankful if you got into contact with me so we could discuss the finer points on your issue; please contact me at your earliest convenience. Thanks you very much, I hope to hear from you soon. Sincerely, Rod Carter | rcarter@campbellchevrolet.com


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