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Reviews

Average Ratings

4.7
Average based on 46 reviews.
  • Do NOT buy a used vehicle from here

    I bought an 03 GMC Sierra 1500 from here and drove all the way from Fort Campbell, KY. The day after I bought it, it began to make a weird whippin...

    Dealer Response

    Thank you for alerting us about this issue, Kenneth. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about...


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    I bought an 03 GMC Sierra 1500 from here and drove all the way from Fort Campbell, KY. The day after I bought it, it began to make a weird whipping noise under the body and while going through the fluids, I found the transfer case was completely out of fluid and there was a hole in it (common issue that gets fixed by changing a plate out of it). The fact the didn't perform a check of all the drive train fluids to ensure serviceable condition shows they don't care to ensure they're vehicles are good before going to be sold. They offered to "diagnose" it for me, but it wasn't going to make a 61 mile trip and I could've had it towed at my expense. It was a $900 job. As far as the salesman and manager. The salesman was courteous and professional. The sales manager was disrespectful to my wife, smelled like cigarette smoke and was complaining about working a few minutes late (I had to take off work early to drive over 60 miles and had to be up by 0430 the next morning. Needless to say I didn't want to hear it). So be very careful if you stop by here.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for alerting us about this issue, Kenneth. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Regards, Rod Carter | rcarter@campbellchevrolet.com


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  • Great salesperson!!! Great overall service!!!

    Highly recommend Chris Richmond as your salesperson!!!! I live in Arkansas and bought the Trax in Kentucky. Had paperwork shipped to my DMV for my...

    Dealer Response

    Thank you so much for taking the time to leave us a review, Dean. Congratulations on your new Chevrolet Trax! We appreciate the feedback and we ar...


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    Highly recommend Chris Richmond as your salesperson!!!! I live in Arkansas and bought the Trax in Kentucky. Had paperwork shipped to my DMV for my tags in a very fast order!!! Highly recommend this dealership!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to leave us a review, Dean. Congratulations on your new Chevrolet Trax! We appreciate the feedback and we are pleased that your vehicle purchase experience with Chris was so positive. Thank you for your recommendations and we look forward to seeing you at our dealership in the future. Rod Carter | rcarter@campbellchevrolet.com


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  • Promise but no follow thru

    They will have you fill out all the financial forms, call you back and tell you you are approved, then when you get there oh we need more... oh I'...

    Dealer Response

    I've read your review and I'd like you to know that we take your feedback very seriously. It was most certainly not our intention to give you a ba...


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    They will have you fill out all the financial forms, call you back and tell you you are approved, then when you get there oh we need more... oh I'm sorry you can't produce all this extra we can't get anything done for you sorry we wasted three days of your time

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I've read your review and I'd like you to know that we take your feedback very seriously. It was most certainly not our intention to give you a bad experience on buying your car with us. I would be very thankful if you got into contact with me so we could discuss the finer points on your issue; please contact me at your earliest convenience. Thanks you very much, I hope to hear from you soon. Sincerely, Rod Carter | rcarter@campbellchevrolet.com


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  • great service very friendly

    everyone was friendly and made me feel like I was a priority the service fast and right the facilities were very clean and organized

    Dealer Response

    Thomas, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Campbell Chevro...


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    everyone was friendly and made me feel like I was a priority the service fast and right the facilities were very clean and organized

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thomas, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Campbell Chevrolet of Bowling Green! If there is anything else we can do for you just give us a call! Be well, Rod Carter | rcarter@campbellchevrolet.com


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  • Chuck Raymer at Campbell Chevrolet - Bowling Green

    Working with Chuck Raymer to order and deliver a 2016 Corvette as a prize from the Corvette Museum raffle was an excellent experience - he was mos...

    Dealer Response

    Thanks so much for the excellent review, Victor! Chuck is definitely a key component of our team, and he will be very happy to hear about your exp...


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    Working with Chuck Raymer to order and deliver a 2016 Corvette as a prize from the Corvette Museum raffle was an excellent experience - he was most patient with questions and necessary procedures.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the excellent review, Victor! Chuck is definitely a key component of our team, and he will be very happy to hear about your experience. Please come back to see us if you need anything at all. Be well, Rod Carter | rcarter@campbellchevrolet.com


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  • Excellent service

    The guys in the shop were extremely helpful. I had my granddaughter with me and they helped get her in and out of the courtesy vehicle that took ...

    Dealer Response

    Thank you for leaving us this great review, Donavon. We are very happy to hear that we could be so helpful during your recent visit with us. We lo...


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    The guys in the shop were extremely helpful. I had my granddaughter with me and they helped get her in and out of the courtesy vehicle that took us to the local mall.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Donavon. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best regards, Rod Carter | rcarter@campbellchevrolet.com


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  • great service

    My visit was very good, the dealer did the requested work in a proficient manner. I am well pleased. Terry Arford

    Dealer Response

    Thank you for leaving us your review, Terry. We are happy to hear that you were pleased with the service you received from Campbell Chevrolet of B...


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    My visit was very good, the dealer did the requested work in a proficient manner. I am well pleased. Terry Arford

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us your review, Terry. We are happy to hear that you were pleased with the service you received from Campbell Chevrolet of Bowling Green. Best regards, Rod Carter | rcarter@campbellchevrolet.com


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  • Excellant Customer Service

    I did not purchase my vehicle with Campbell but was treated as if I did. Will definitely consider purchasing my next vehicle here due to the custo...

    Dealer Response

    Ashley, thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exception...


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    I did not purchase my vehicle with Campbell but was treated as if I did. Will definitely consider purchasing my next vehicle here due to the customer service I received.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ashley, thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our staff was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Don't forget to LIKE our page to take advantage of our exclusive online coupons and discounts! Best, Rod Carter | rcarter@campbellchevrolet.com


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  • new car purchase.

    They were very friendly and knowledgeable about their products. I feel lie we got a very fair deal on our trade in, and our new purchase.

    Dealer Response

    Thanks for your outstanding review, Neil! We're glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer...


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    They were very friendly and knowledgeable about their products. I feel lie we got a very fair deal on our trade in, and our new purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your outstanding review, Neil! We're glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Warm regards, Rod Carter | rcarter@campbellchevrolet.com


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  • thing were very clean

    everone was very nice to us show us were we could wait therewas a tv to watch and there was coffee

    Dealer Response

    Eugene, thank you for visiting our service department and for leaving the kind words! We plan to continue giving great customer service and a comf...


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    everone was very nice to us show us were we could wait therewas a tv to watch and there was coffee

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Eugene, thank you for visiting our service department and for leaving the kind words! We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Kind regards, Rod Carter | rcarter@campbellchevrolet.com


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