Campbell Ford

3.0 out of 5 (3.0) 14 reviews

Dealer on Cars.com since October 2009

Currently in stock!

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New Used Service

Today's Hours

Sales 8:00 AM - 5:00 PM
Service 7:30 AM - 5:00 PM
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 2:30 PM
Sun Closed
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat Closed
Sun Closed

Reviews

3.0 out of 5 3.0
14 lifetime reviews.
  • Very highly recommend Campbell Ford
    August 11, 2016

    Awesome car buying experience! My sales person, Mark, was very helpful and absolutely no pressure or hassles. I've bought alot cars in my life and h...ave gotta say this was by FAR my most enjoyable time. I would highly recommend Campbell Ford to anyone who just wants a great deal on the first go around, and no games or haggling. Very good people!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    Never send your vehicle here for service!!
    August 28, 2017

    WARNING DO NOT BUY OR BRING YOUR VEHICLE HERE FOR SERVICE!!!!! Took my 2011 F-150 Platinum in to have the keys re programed. They had some young kid i...n there that thought he knew it all re program them. After three hours and a new key after wiping all the keys I had the kid said it was re programed. My wife who took the truck there believed them. Well it wasn't programed right and my truck had no issues before I brought it there. After I got it home the panel lights would not go off and ran the battery down. Then when you started it it made a grinding sound. Took it back for them to fix it. Appointment at 10am. By noon truck still hadn't been looked at. Asked why they said they didn't have to look at it at all. When called on the poor customer service this statement was made in. One of my family members was basically called an idiot(choice words were said by that kid I mentioned earlier.) The person in charge of the dealership then told not to bring my truck back for service ever. Fine with me they think they are the only Ford dealership in the Ozarks. Well they are mistaken. Contacted Ford Cooperate HQ. Took my truck to another Ford Dealership in the area and it was fixed and had all my keys re programed correctly in less than two hours. I really think that Campbell Ford does not want to stay in business.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    Scheduled oil change
    June 2, 2017

    I asked specifically how long my service time would be and was in formed 30 to 35 minutes. I made an appointment at a specific time so I could keep a...nother appointment later in the day with ample time to spare. Needless to say that didn't happen. If one person would have shown me the courtesy of informing me that it was going to take twice as long or longer as previously informed, I could have changed plans or rescheduled the "appointment". Nothing said until one hour and 15 minutes later, your car is done. I will look elsewhere for service in the future.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Wheel Balance

    $36 and up*

    Electrical System Diagnosis

    $69.95 and up*

    Check Engine Light Diagnosis

    $69.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since October 2009

From the moment you step on our lot until the time you drive away in your next car, your buying experience at Campbell Ford is our number one priority. We encourage you to use the expertise and resources of our sales staff; they are here to help you find the right car at the right price. Call us today at 417-731-3147 to schedule your test drive!
Campbell Ford
400 N 20th St Ozark, MO 65721
New (417) 731-3147
Used (417) 731-3143
Service (417) 731-3148
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