Paducah Ford Lincoln Mazda, Inc.

4.4
(322 reviews)
Visit Paducah Ford Lincoln Mazda, Inc.
Sales hours: 8:00am to 5:00pm
Service hours: 7:30am to 4:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–5:00pm 7:30am–4:30pm
Sunday Closed Closed
2024 state dealer award View 2 awards
2024 state dealer award
2024 consumer dealer award

Contact seller

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (270) 908-3119 (270) 908-3119
Used (270) 908-3113 (270) 908-3113
Service (270) 477-0057 (270) 477-0057

Inventory

See all 142 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since October 2020.
We have a strong and committed sales staff with 25 years of experience satisfying our customers' needs in the Paducah area. Located in Paducah Kentucky and neighbors to Metropolis IL Mayfield KY and Marion IL we will help you find the right vehicle for your needs whether it be a new Ford LINCOLN or Mazda or a quality used car. Feel free to browse our inventory online request more information on a new Ford LINCOLN or Mazda or Paducah used car set up a test drive or inquire about our Kentucky car loan options!

Whether you are looking for a new Ford LINCOLN Mazda or a used car Paducah Ford is here to help.
Tank of Gas with Every Deal!

Service center

Phone number (270) 477-0057

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–4:30pm
Sunday
Closed

Reviews

4.4
(322 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
5.0

Good experience overall.

Good experience overall. Salesman Mike Felker worked with us to get an acceptable deal. Easy financing.

5.0

Good experience overall.

Good experience overall. Salesman Mike Felker worked with us to get an acceptable deal. Easy financing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review
1.0

2022 Mazda cx-30

Bought 2022 Mazda cx-30. Had it about 8 months and a warning came on the screen. Called them they said We don’t work on Mazdas. I said you mean you sold me a car you can’t work on? Yep that’s correct. They wouldn’t even call cape to see if they would. They were very rude to me and gave me the runaround for 2 days. Finally I said never mind I’ll call cape myself which I did. Getting it worked on tomorrow. We live in Ky and have to drive to cape to get it looked at. Cape was extremely nice and said we will even buy your lunch while we fix your car. Don’t step foot in Paducah ford Lincoln Mazda. You will be sorry you did. They don’t service what they sell. They are a joke and can’t be trusted. I’ll never set foot in that place again.

1.0

2022 Mazda cx-30

Bought 2022 Mazda cx-30. Had it about 8 months and a warning came on the screen. Called them they said We don’t work on Mazdas. I said you mean you sold me a car you can’t work on? Yep that’s correct. They wouldn’t even call cape to see if they would. They were very rude to me and gave me the runaround for 2 days. Finally I said never mind I’ll call cape myself which I did. Getting it worked on tomorrow. We live in Ky and have to drive to cape to get it looked at. Cape was extremely nice and said we will even buy your lunch while we fix your car. Don’t step foot in Paducah ford Lincoln Mazda. You will be sorry you did. They don’t service what they sell. They are a joke and can’t be trusted. I’ll never set foot in that place again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
2 people out of 2 found this review helpful. Did you?
Yes No
Show full review
5.0

2023 Ford Maverick XLT FWD BLACK/Shadow Black

Well it was a longgggg wait but Mitch Hookham stuck with me on getting a 2023 Ford Maverick XLT and it has been well worth the wait!!!! We started this venture in March of 2022 and had to change order to a 2023 in September and it hit the doors at Paducah Ford late Friday Aug. 4th and I picked it up Aug. 7th and hit the road styling and profiling!!! Thanks guys it has been great!!

5.0

2023 Ford Maverick XLT FWD BLACK/Shadow Black

Well it was a longgggg wait but Mitch Hookham stuck with me on getting a 2023 Ford Maverick XLT and it has been well worth the wait!!!! We started this venture in March of 2022 and had to change order to a 2023 in September and it hit the doors at Paducah Ford late Friday Aug. 4th and I picked it up Aug. 7th and hit the road styling and profiling!!! Thanks guys it has been great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
1.0

Avoid this service department at all cost!!!!

Our vehicle was towed to this dealership on Easter morning after my husband hit a deer. I feel like I should mention that we live in another state, so we knew nothing of the area. The truck was running, but had a lot of front end damage. This service department then sprayed water on uncovered box containing the wiring harness and essentially ruined it. Then made sure to go out of their way to make sure the insurance company and warranty wouldn't cover the damage. The GM even told me on the phone that since my husband asked them to order parts to fix the issue so we could have our truck back(post paying hundreds of dollars for a rental) that we accepted the responsibility. I should mention they had our vehicle over a month before they started work on it, and said they will have it another 15-20 days from this post. In what universe do you negligently fry someone's electrical in their truck and blame them? If you work hard for your money, and need your vehicle fixed please, please, please avoid this place!

1.0

Avoid this service department at all cost!!!!

Our vehicle was towed to this dealership on Easter morning after my husband hit a deer. I feel like I should mention that we live in another state, so we knew nothing of the area. The truck was running, but had a lot of front end damage. This service department then sprayed water on uncovered box containing the wiring harness and essentially ruined it. Then made sure to go out of their way to make sure the insurance company and warranty wouldn't cover the damage. The GM even told me on the phone that since my husband asked them to order parts to fix the issue so we could have our truck back(post paying hundreds of dollars for a rental) that we accepted the responsibility. I should mention they had our vehicle over a month before they started work on it, and said they will have it another 15-20 days from this post. In what universe do you negligently fry someone's electrical in their truck and blame them? If you work hard for your money, and need your vehicle fixed please, please, please avoid this place!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Salesman Mitch Hookham!

Awesome experience. Mitch Hookham was very knowledgeable about the Ford Maverick. I would purchase from there again!! Go and see for yourself, you will not be disappointed at all!

5.0

Salesman Mitch Hookham!

Awesome experience. Mitch Hookham was very knowledgeable about the Ford Maverick. I would purchase from there again!! Go and see for yourself, you will not be disappointed at all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Go see Mike

I took the time to read the reviews from this dealership. I found great comments about Mike Felker. I called Mike and told him I was in the market for a new truck. Mike was quick to respond and shared the inventory that met what I was looking for. Mike shared details and I went by the next day and my new truck was sitting out front. After a test drive I knew it was the one. Mike is a straight up Christian guy. No hassle just pure customer service. Go see Mike if you in the market for a new or used vehicle. Jeff F.

5.0

Go see Mike

I took the time to read the reviews from this dealership. I found great comments about Mike Felker. I called Mike and told him I was in the market for a new truck. Mike was quick to respond and shared the inventory that met what I was looking for. Mike shared details and I went by the next day and my new truck was sitting out front. After a test drive I knew it was the one. Mike is a straight up Christian guy. No hassle just pure customer service. Go see Mike if you in the market for a new or used vehicle. Jeff F.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review
5.0

2023 F-150 limited

I bought a new f-150 limited from here. Keith was great. He was helped me the minute I walked in the door, and made sure I got the best deal on both the truck I was buying and the one I was trading in.

5.0

2023 F-150 limited

I bought a new f-150 limited from here. Keith was great. He was helped me the minute I walked in the door, and made sure I got the best deal on both the truck I was buying and the one I was trading in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Very Happy Customer!

Great experience with Paducah Ford - Terrance answered all my questions and helped the buying process go smoothly! I left the dealership with my dream car!

5.0

Very Happy Customer!

Great experience with Paducah Ford - Terrance answered all my questions and helped the buying process go smoothly! I left the dealership with my dream car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Mike Felker was our salesman very nice and caring.

The experience we had at Paducah Ford was friendly and good service. We were ask if they could get us anything while we waited for the approval

5.0

Mike Felker was our salesman very nice and caring.

The experience we had at Paducah Ford was friendly and good service. We were ask if they could get us anything while we waited for the approval

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Ford Bronco

Go see Mike Felker! He will take fantastic care of you during your buying experience. Tommy is an awesome guy as well! Go see them today!!

5.0

Ford Bronco

Go see Mike Felker! He will take fantastic care of you during your buying experience. Tommy is an awesome guy as well! Go see them today!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 322 reviews