Frank Fletcher Ford Lincoln

Reviews

Average Ratings

4.6
70 lifetime reviews. Includes reviews of Frank Fletcher Ford Lincoln from DealerRater.com
  • Very patient and rewarding

    Although we were disorganized and took alot of our Salesmans time, he remained so patient and wonderful in hooking us up with a great car, and gre...


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    Although we were disorganized and took alot of our Salesmans time, he remained so patient and wonderful in hooking us up with a great car, and great referal benefits.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Car for my granddaughter

    I was looking for a used car for my granddaughter and Cody Updegraff was so helpful and polite. He found us a used Fusion an hour away and drove a...


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    I was looking for a used car for my granddaughter and Cody Updegraff was so helpful and polite. He found us a used Fusion an hour away and drove all the way there himself to get it for us.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Amazing service!

    This is my 3rd car purchase from fletcher. I live three hours away and it's worth the drive to me to get the best service around! Tim Kivett has ...


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    This is my 3rd car purchase from fletcher. I live three hours away and it's worth the drive to me to get the best service around! Tim Kivett has yet to let me down and has always made the buying process super easy!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Sold a car we bought to someone else!
    July 17, 2017

    We live in KC and our dealership worked with Fletcher Ford in Joplin to secure the 2017 Explorer that we'd been looking for! We purchased it from...


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    We live in KC and our dealership worked with Fletcher Ford in Joplin to secure the 2017 Explorer that we'd been looking for! We purchased it from our dealership and all we were waiting for was Fletcher to send the vehicle up...We received a call today from our KC dealership that Frank Fletcher Ford had sold our already purchased Explorer to someone else! I'm sure they were able to secure more money for themselves though since we were purchasing with A-plan. I would not recommend them because they are clearly not interested in being "men of their word." Don't know why I'm surprised; back in 2007 we were living in Joplin and asked them to help us find a vehicle that they did not have in stock, and rather than helping us locate the vehicle we wanted, they just kept directing us back to their inventory, showing us luxury models that were not in our price range, nor did we want those options. Not pleased then, and definitely not now!

    Does not recommend this dealer

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  • Terrible Service Department!

    Slow, unfriendly staff! Waiting areas is just tables in the showroom....I never want to go back for anything!


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    Slow, unfriendly staff! Waiting areas is just tables in the showroom....I never want to go back for anything!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Experience

    Ted was great and went above and beyond to help me out.


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    Ted was great and went above and beyond to help me out.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Pleasant
    May 27, 2017

    Had a pleasant experience with FRANK Fletcher staff. Would recommend anyone buying a vehicle to look at FRANK Fletcher dealerships . Excellent ser...


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    Had a pleasant experience with FRANK Fletcher staff. Would recommend anyone buying a vehicle to look at FRANK Fletcher dealerships . Excellent service after the sale.

    Does recommend this dealer

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  • Easiest car buying experience ever!
    May 27, 2017

    Jason Brown has always given me and my family great customer service in whatever sales position from bikes and parts to my vehicles. After my Chev...


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    Jason Brown has always given me and my family great customer service in whatever sales position from bikes and parts to my vehicles. After my Chevy got totaled I knew Jason would make a complicated issue simple. After driving a hand full of cars, Jason was able to find the perfect mesh of what my family needed. Jason truly works for his customers, not just selling you a car but everything that comes with owning a vehicle after the papers have been signed. I will always go to him for all of my vehicular needs!

    Does recommend this dealer

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  • Awesomeness
    May 25, 2017

    Was a fantastic experience and would recommend a hundred times over fantastic customer service... Alround great people!!!! They make magic happen ...


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    Was a fantastic experience and would recommend a hundred times over fantastic customer service... Alround great people!!!! They make magic happen at Frank Fletcher Ford in Joplin.

    Does recommend this dealer

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  • Great
    May 16, 2017

    It was really great they kept working with me and made sure it fit my budget. I would not go any were else for a car.


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    It was really great they kept working with me and made sure it fit my budget. I would not go any were else for a car.

    Does recommend this dealer

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