Don Franklin Columbia Nissan

3.3 out of 5 3.3
5 reviews

Average Rating

3.3 out of 53.3
5 lifetime reviews.
this dealer

Reviews

  • 1.0 out of 5
    February 20, 2019

    Bought a 2015 Toyota Tacoma from this dealership. Drove from Knoxville to get it. Buyer Beware - make sure you ask for the CarFax. I bought this truck... assuming it was in good condition. Big mistake. Cosmetically the truck was OK. When I got it home i found flood debris under the windshield washer reservoir and severely corroded screws everywhere. There was water in the right headlight assembly. All the pulleys on the front of the engine are corroded and several brackets will need replacing. The truck runs fine now that I've changed all the fluids. I had to have the tires Road Force balanced as well - another $100. Avoid buying used from this dealer.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 21, 2018

    This dealership was amazing. My salesman was Peggy. She went above and beyond with customer service and the quality of feedback when I had a question about... my new Pathfinder. Thank you for making me a happy customer. The whole buying process was amazing and I would recommend this dealership to anyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • November 21, 2018

    Took car and did everything other lot said they'd do but didn't. Even found and repaired things that were wrong and kept me up to date! David... is an awesome guy and the service team goes well beyond!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 1, 2016

    This dealership went above and beyond. They met us in another state, driving several hours and did not charge outlandish prices to do it. Everything from... start to finish was top notch.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 29, 2014

    Ben is the best! All of the people here are so nice. Got a great deal, and we will be back soon for my daughter's first car. Highly recommend.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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