Don Franklin Ford Inc

4.8 out of 5 (4.8) 61 reviews

Dealer on Cars.com since June 2012

Currently in stock!

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Today's Hours

Sales 8:00 AM - 12:00 PM
Service 8:00 AM - 12:00 PM
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed
Mon 7:30 AM - 4:30 PM
Tue 7:30 AM - 4:30 PM
Wed 7:30 AM - 4:30 PM
Thu 7:30 AM - 4:30 PM
Fri 7:30 AM - 4:30 PM
Sat 8:00 AM - 12:00 PM
Sun Closed

Reviews

4.8 out of 5 4.8
61 lifetime reviews.
  • Buying a new car can be stressfull, but not always
    June 10, 2014

    The Salesman was nice and he knew a great deal about SUV's and Ford cars in all makes. He was well educated on the software and items on the center d...ashboard display. He was patient when we asked questions and let us test drive 3 SUV's. We have bought 4 new cars in my lifetime and he was the best salesman ever. I am 64 years old.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    Great purchase experience
    July 28, 2017

    No pressure and really easy to get along with everyone on staff here. The experience was so great that I'd do the 2 hour drive over again!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Scott, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questi...ons, we will be more than happy to assist you! Safe travels!


  • 5.0 out of 5
    9th car purchased from Don Franklin ford
    July 5, 2017

    This is my 9th car purchased from Don Franklin Ford. As always, I was treated with respect and all of my questions and concerns were addressed!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Multi-Point Inspection

    Complimentary

    Fluid Top-Off

    Complimentary

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 2012

Don Franklin, a Ford dealer in Columbia, Kentucky offers new Ford Cars, Trucks, SUVs and Crossovers online at www.donfranklinauto.com. Find your dream car from our Ford showroom of cars, trucks, SUVs and Crossovers or search our new Ford inventory to see what is on our lot, get new car pricing and free Ford price quotes. View our used car inventory, including our Certified pre-owned Ford vehicles.

"For 47 years we have been striving to give our customers the best quality service possible."
Don Franklin Ford Inc
576 Hudson St Columbia, KY 42728
New (270) 974-4265
Used (270) 380-4063
Service (270) 380-4060
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