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Reviews

Average Ratings

4.8
57 lifetime reviews.
  • Buying a new car can be stressfull, but not always

    The Salesman was nice and he knew a great deal about SUV's and Ford cars in all makes. He was well educated on the software and items on the cent...


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    The Salesman was nice and he knew a great deal about SUV's and Ford cars in all makes. He was well educated on the software and items on the center dashboard display. He was patient when we asked questions and let us test drive 3 SUV's. We have bought 4 new cars in my lifetime and he was the best salesman ever. I am 64 years old.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent

    Was is the best purchasing experience I've had in a long time. Professional, direct, clear, easy , friendly period!! They ate dealership of their...


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    Was is the best purchasing experience I've had in a long time. Professional, direct, clear, easy , friendly period!! They ate dealership of their word!! Refreshing!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2017 Fusion

    I have been pleased with my 14 years of dealing with Don Franklin Ford


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    I have been pleased with my 14 years of dealing with Don Franklin Ford

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Don Franklin

    One thing I was not happy with is the saleman thought I needed to have my husband with me, like buying a vehicle was something I couldn't do on my...

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Bridgett. Our team is dedicated to providing...


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    One thing I was not happy with is the saleman thought I needed to have my husband with me, like buying a vehicle was something I couldn't do on my own.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Bridgett. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.


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  • Serving Americans

    Within 5 mins of pulling into the dealership I had someone to greet me, with a nice professional manner, got me to the representative I was there ...

    Dealer Response

    We're pleased to hear everything was completed to your satisfaction! If you have any additional questions about your new vehicle, we will be more ...


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    Within 5 mins of pulling into the dealership I had someone to greet me, with a nice professional manner, got me to the representative I was there to see, and answered every question I had. Awesome service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're pleased to hear everything was completed to your satisfaction! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!


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  • 2016 Ford F150 First Vehicle Purchase

    The only problem I had was trying to get a quote to me initially and then once I received it, the quote was for the wrong vehicle in question. Th...


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    The only problem I had was trying to get a quote to me initially and then once I received it, the quote was for the wrong vehicle in question. That said, everything after that experience was nothing but first class service. First time vehicle purchase could not have went smoother, and the home town touch and atmosphere made me feel like I had never left home. Thanks Dan and crew!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very enjoyable

    I was looking for a used F150 the sales person was very friendly and went above and beyond to answer all my questions, sent additional pictures an...

    Dealer Response

    Keith, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additi...


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    I was looking for a used F150 the sales person was very friendly and went above and beyond to answer all my questions, sent additional pictures and made sure i knew about all dings and bents before i made trip to look at truck. Did not end up buying that unit but it was not because of dealer ship just wasnt what i was looking for. im am still in contact as they try to find my perfect truck. i would recommend them to anyone.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Keith, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • good deal

    got a good deal and was simple transaction gave us warranty wasn't expecting will trade here again


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    got a good deal and was simple transaction gave us warranty wasn't expecting will trade here again

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Harold Ray Perkins

    Serviceman was very helpful. Looked up service record and found oil hadn't been changed on my F250 truck (a demonstrator) as I had been told. Agre...

    Dealer Response

    We appreciate your response, Harold! Please do not hesitate to give us a call if there is anything we can do for you.


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    Serviceman was very helpful. Looked up service record and found oil hadn't been changed on my F250 truck (a demonstrator) as I had been told. Agreed that passenger door latch needed adjustment and said they could take care of it during regular weekday hours. I was there on a Saturday.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your response, Harold! Please do not hesitate to give us a call if there is anything we can do for you.


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  • Love my truck

    We received excellent service from everyone at the dealership. A special thanks to Mr. Franklin and his wife for being real people.


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    We received excellent service from everyone at the dealership. A special thanks to Mr. Franklin and his wife for being real people.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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