Reviews
ROBERT PARSON'S (THE GREATEST)
We follow Robert Parsons wherever he is. He's the only one we will buy a vehicle from. We live in Louisville and traveled to Dwain Taylor in Murray, KY. just to deal with him. This time we went to Princeton (Trice Hughes) just to deal with Robert!!! We dealt with him when we were in Mayfield and he worked at Parson's Chevrolet (bought several vehicles there). That was a several years ago, but have followed him to buy vehicles ever since and will always continue to do so. HE IS THE BEST!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful Car Buying Experience
We recently purchased a 2014 Yukon from this dealership. Robert Parsons took excellent care of us in locating the vehicle. The personal attention to our wishes concerning the vehicle was "priceless". Robert worked diligently to make sure we got the vehicle we wanted. He went above and beyond our expectations to deliver our desired vehicle at the right price. We are truly satisfied with our car buying experience. We highly recommend this dealership and Robert Parsons!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Only place I'll do business with!!
Great people to do business with. Very helpful when you choosing a vehicle and can't beat the price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Trice Huges ( Robert Parsons)
Robert did a great job of getting me in a new truck, he is the only reason I came to Trice Hughes when I did, you better keep him on for a long time if you want more sales because he can flat out sell a truck or car. One huge complaint I have is the back windows down the truck vibrates all over to the point where you need hearing protection to drive down the road with the windows down, I am extremely disappointed in my new truck for these issues to the point that I would not have bought it if I knew this problem existed. I sent Chevrolet a email about if but have not heard one thing back from them, very disappointed in them for that since I have bought about 8 new Chevrolets over the last several years. Never in all the other trucks I had did this happen. This is not Trice Hughes fault as I well know but Chevrolet should step up because I do believe this is a big time safely issue.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
WORTH THE DRIVE
We found our Chevrolet Equinox at Trice Hughes in Princeton, KY, over 3 hours away! We contacted Brian Croft, who was very courteous and professional. He was very honest and answered every question we had. The first time buying a vehicle long distance, but we would do it again! We absolutely love our Equinox and the great experience we had dealing with Brian at Trice Hughes. It was definitely worth the drive!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Personal Service and Professional
I recently purchased a used 2005 Dodge Dakota from this dealership and I have nothing but great things to say about Trice Hughes in Princeton, KY. Brian Croft (Sales) was courteous and professional with every question that I had about the truck. He even took to the time to inspect any thing that I had a question about on the vehicle. I received a truck that I knew was a quality used vehicle when I left the lot. Brian has also called since my purchase to check up on the truck and to make sure I am still satisfied. The personal attention you get at Trice Hughes in Princeton, KY is "priceless". When you leave the lot in your new vehicle you will feel satisfied and know that your leaving in a quality vehicle that has been inspected thoroughly. I highly recommend Brian Croft (sales) and the entire Trice Hughes team. Great Experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Cruze!
Brent Ladd found the perfect car for my son! They have a great staff and service team always friendly and helpful....Shauna helped with all financing options, the only place I go to buy a vehicle! Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT CUSTOMER SERVE
BY FAR THE BEST EXPERIENCE I HAVE EVER HAD BUYING A CAR AND THE SALESMAN WAS GREAT.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great place to purchase your new car or truck
2 cars and 1 truck in 6 months... Need I say more??? Tommy Harrison is the best... If your looking for a new car or truck you, you need to has for Tommy....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service.
Neville was great to work with. I would recommend him to anyone. We had dealt with some sleazy car salesmen, so it was refreshing to talk and work out a deal with Neville. Honest, and upfront, didn't keep us there in captivity for an extended period of time. Worked out the frame work of the deal over the phone, then ironed it out in person. Drove in with old car, drove out with new in under an hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase