Reviews
Great Service
We always have great experiences with the service department at Trice Hughes. Jeff Brandon and Glenn Gray are outstanding and always make sure we understand what our vehicles need.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New vehicle purchase
Most helpful. Sales person, Brent Ladd, very knowledgeable. When we get ready to trade again, we will use Trice Hughes, Inc. again, and also Brent Ladd as our sales person.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Warm and Kind and Helpful
The Finance Manager and salesman, Brian Croft, were excellent. They were very patient and helpful. I definately will come back to buy another car. My wife's grandfather, Bernard Jones, bought cars from Trice years ago. And in visiting the family in Princeton, the family always had high regards for the Hughes Family. And now, that I have bought a new Chev Traverse from the dealership, I know why Mr. Jones did all of his automobile shopping at Trice Hughes Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Team in Sales and Service!
My experience was wonderful! I worked with the service department because of the issues with my tires. They were very friendly and informative about my vehicle and quick to get me back on the road worry free!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My 2nd Truck to buy at dealership in last 12 Month
The best staff and dealership I have dealt with since Parsons dealership. Robert and Shana are extremely Proffessional. I would highly recommend this dealership to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Quick Service
We had lost our Car Key and this dealer found us a new key without any hassle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always a pleasure dealing with Trice Hughes Inc.
This is the third or fourth vehicle I have purchased from Trice Hughes. The sales people, especially Tommy Harrison, are courteous and professional; Shanna Jaggers is efficient and knowledgeable about the titling aspects, and your service department guys are the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
I am writing to relate my complete satisfaction with your employee, Robert Parsons, as well as my new 2015 Buick LaCrosse!! Robert has been a neighbor & a friend to my husband & me for many years & we have bought multiple cars, a Toyota van, & a Chevrolet truck from him! After the passing of my husband, Robert helped me to find a new car & to trade in my 2011 Buick Lucerne & my 2011 Toyota for my it! He handled all the paperwork, the title, the license, & delivered it to my door, sight unseen! I never saw the car, only a picture, or drove it! That's how much I trust Robert Parsons!!! I highly recommend him & your Dealership to everyone I know!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great to work with!!!!
I needed a new vehicle in the worst way and Trice Hughes help make that happen. My salesman Robert Parsons was excellent all throughout the process. I would highly recommend them to anyone looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Experience
Upon taking my truck in for a vibration the dealership found that I had a tire problem. Come to find out it was covered under warranty with no questions asked and a new tire was ordered for me. Within no time, Trice Hughes had received the tire and called me in to get it installed. Talk about service!! Big thanks to Trice Hughes Service team
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase