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Reviews

Average Ratings

4.9
305 lifetime reviews.
  • Gary Simmons

    Susan Fulcher was the salesperson we dealt with when buying our car. She is very knowledgeable of the cars and is excellent to deal with. Always g...

    Dealer Response

    Thank you for your review Gary, I do remember seeing you and Susan having a great time. Car buying should be FUN!!


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    Susan Fulcher was the salesperson we dealt with when buying our car. She is very knowledgeable of the cars and is excellent to deal with. Always get a great deal when working with her. She got the car we wanted and had it ready when we got to the dealership. Very enjoyable experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review Gary, I do remember seeing you and Susan having a great time. Car buying should be FUN!!


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  • Fred is the best. Great customer service

    The service is fast and reliable. Very knowledgeable about the issues

    Dealer Response

    Reviews like yours provide encouraging feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe tra...


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    The service is fast and reliable. Very knowledgeable about the issues

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Reviews like yours provide encouraging feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • Best quality service I have ever witnessed

    My family and I was traveling from DC and had a breakdown on the way. Once I was able to get to crossroads ford I was having issues with our homet...

    Dealer Response

    We really appreciate your feedback! At Crossroads Ford Mazda Prince George, we value our customers and we look forward to seeing you on your next ...


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    My family and I was traveling from DC and had a breakdown on the way. Once I was able to get to crossroads ford I was having issues with our hometown dealership to the point of writing ford off as the worse quaility I have ever witnessed . But having such great customer service and real people who understand what the problem was and fixing it without the help from my dealership. Words don't do this place justice on the care they give everyone who comes here. I wish there was more I could do to thank them for getting me back on the road in better shape then my car was given from our dealership. As a soldier of 15yrs and many times away from my family I can say that if there was more places like this I could feel better knowing people like this are there for my family when I can't be. So thank you to everyone here and I hope you all see this and others so that they too can get the help and top notice quaility work help and service they want. THANK YOU AGAIN FOR THE HELP

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback! At Crossroads Ford Mazda Prince George, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Good Service

    Service was good and done in a timely manner. Fixed everything that was wrong with my car

    Dealer Response

    Brittany, your positive review means a lot to us and we?re happy we could help you! Thank you so much for choosing Crossroads Ford Mazda Prince Ge...


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    Service was good and done in a timely manner. Fixed everything that was wrong with my car

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brittany, your positive review means a lot to us and we?re happy we could help you! Thank you so much for choosing Crossroads Ford Mazda Prince George as your first choice for service!


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  • Car Shopping

    The sales associates were very helpful in trying to find the type of vehicle I was looking for, they did follow-ups until I found the type & price...

    Dealer Response

    Thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your car from and we ...


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    The sales associates were very helpful in trying to find the type of vehicle I was looking for, they did follow-ups until I found the type & price range car.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!


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  • Acey Book is Awesome!!!

    Acey Booker is awesome he goes above and beyond to him me and i know im worsems at times lol. I have called Acey when i feel something is wrong wi...


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    Acey Booker is awesome he goes above and beyond to him me and i know im worsems at times lol. I have called Acey when i feel something is wrong with my 2014 ford fusion and he get me in check its out to look for problems asap. Acey should be promoted get a bonus or raise. because he really does great work and has excellent costumer service skills.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good service

    Was treated with respect and I was in and out on about an hour.


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    Was treated with respect and I was in and out on about an hour.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great awrvice

    Friendly and great service as always. Thorough job in their service and making sure my vehicle stays in top shape.

    Dealer Response

    Darrell, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much fo...


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    Friendly and great service as always. Thorough job in their service and making sure my vehicle stays in top shape.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Darrell, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Crossroads Ford Mazda Prince George as your first choice for service!


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  • Awesome staff

    Service staff AWESOME Facilities clean and love the Wifi Would recommend

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Douglas! We try to provide all of our guests ...


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    Service staff AWESOME Facilities clean and love the Wifi Would recommend

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Douglas! We try to provide all of our guests with a great atmosphere and an overall pleasant experience.


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  • Hooray 4 Crossroads!

    I purchased 2015 Ford Edge with @ 10k miles. I love this vehicle. I met and spoke directly with GM, who was friendly. Sales Representative and Fin...

    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Larry! We hope to be of service to you again! Take care!


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    I purchased 2015 Ford Edge with @ 10k miles. I love this vehicle. I met and spoke directly with GM, who was friendly. Sales Representative and Financial Representative were equally personable and accommodating! CUDOS to Crossroads Ford!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Larry! We hope to be of service to you again! Take care!


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