Patriot Buick GMC

4.7
(22 reviews)
Sales hours:
Service hours:
View all hours
Service Sales
Monday 7:30am–6:00pm 8:00am–7:00pm
Tuesday 7:30am–6:00pm 8:00am–7:00pm
Wednesday 7:30am–6:00pm 8:00am–7:00pm
Thursday 7:30am–6:00pm 8:00am–7:00pm
Friday 7:30am–6:00pm 8:00am–7:00pm
Saturday Closed 8:30am–5:00pm
Sunday Closed Closed
(757) 220-1700 (757) 220-1700

Inventory

About our dealership

This seller has been on Cars.com since February 2011.
When you're in the market for a used vehicle Patriot Buick GMC is ready to be your complete used auto solution in the Newport News area. Our customers have come to expect and rely on Patriot Buick GMC and we make it a point of not only providing a large selection of used vehicles to chose from...but making certain that those same vehicles are top quality.

Come on by the dealership and one of our friendly sales representatives will take you on a tour our used lot and get you set up with a test drive in a car that not only matches your needs but your finances as well.
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Service center

Phone number (757) 220-1700

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.7
(22 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Auto repair customer

Patriot Buick GMC does provide a good customer experience. It is family run and has a family feel. You just know you can trust them. The staff goes out of their way to make your experience a pleasant one.

5.0

Replace tires on 2013 Buick Enclave

Service needed scheduled promptly at agreed price. Completed as scheduled while I used loaner to complete some personal tasks while work was in progress. Many thanks.

5.0

Mr and Mrs Siebett

It is like visiting good friends. Mike Hinze and staff are professional and cares about both the coustomer and company.

3.0

Confusing experience

I got my annual state inspection and an oil change. The work was done quickly and the everyone was helpful and courteous. However, the service manager told me that the mechanic recommended that the passenger compartment air filter and the engine air filter be replaced because they were starting to look dirty. I told him that I had just replaced the passenger compartment air filter three days ago so I did not think it could be dirty. The service manager replied that the recommendation was based on just looking at the engine air filter and that it needed replacing. I declined and when I got home I looked at the engine air filter and it was clean. so I am confused as to why they would recommend replacement.

5.0

Patriot Buick--State Inspection

Inspection was done in timely manner. All personnel are very friendly.

5.0

Customer

Patriot is the absolute best! They will keep me as a customer! I can not thank them enough for how genuine they are!

5.0

Car purchaser

We have been very pleased so far with the purchase of our car. Everyone has been helpful, and are very eager to help. The sales rep wrote us a very nice thank you note.

5.0

Great team at Patriot GMC

The owners and staff are very helpful and great to work with. I’ve had nothing but positive experiences at this dealership.

5.0

Review

Had car serviced (oil changed, tires rotated) and trunk button fixed.

Dealer response

Thomas Joseph Neville Iv, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you again for taking time and giving us a review.

5.0

Quality Customer Service

The dealership has an outstanding record of quality customer service. When I dropped off my vehicle for my scheduled service appointment, I was greeted by a very friendly group of service advisors. My service advisor, Kristina, accepted my vehicle and acknowledged what services I was to have done. She arranged a loaner vehicle so I would have transportation while my vehicle was in the shop. The work was completed as promised and my vehicle delivered back to me in a very clean condition. All work was done very professionally with a high level of attention to detail. I am very pleased with the level of service I receive on a continuing basis from Patriot GMC!

Dealer response

Hello Richard Dohmen, we appreciate you taking the time to leave us this feedback. Richard Dohmen, we really appreciate your positive review!

Read all 22 reviews