Patriot Buick GMC

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
22 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 12, 2019

    Patriot Buick GMC does provide a good customer experience. It is family run and has a family feel. You just know you can trust them. The staff goes out... of their way to make your experience a pleasant one.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 24, 2019

    Service needed scheduled promptly at agreed price. Completed as scheduled while I used loaner to complete some personal tasks while work was in progress.... Many thanks.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 2, 2019

    Inspection was done in timely manner. All personnel are very friendly.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 13, 2019

    It is like visiting good friends. Mike Hinze and staff are professional and cares about both the coustomer and company.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    April 12, 2019

    I got my annual state inspection and an oil change. The work was done quickly and the everyone was helpful and courteous. However, the service manager... told me that the mechanic recommended that the passenger compartment air filter and the engine air filter be replaced because they were starting to look dirty. I told him that I had just replaced the passenger compartment air filter three days ago so I did not think it could be dirty. The service manager replied that the recommendation was based on just looking at the engine air filter and that it needed replacing. I declined and when I got home I looked at the engine air filter and it was clean. so I am confused as to why they would recommend replacement.

    2.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 3, 2018

    Patriot is the absolute best! They will keep me as a customer! I can not thank them enough for how genuine they are!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 15, 2018

    We have been very pleased so far with the purchase of our car. Everyone has been helpful, and are very eager to help. The sales rep wrote us a very nice... thank you note.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 5, 2018

    The owners and staff are very helpful and great to work with. I’ve had nothing but positive experiences at this dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 12, 2018

    Had car serviced (oil changed, tires rotated) and trunk button fixed.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thomas Joseph Neville Iv, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do fo...r you; we are more than happy to help! Thank you again for taking time and giving us a review.

  • 5.0 out of 5
    August 29, 2017

    The dealership has an outstanding record of quality customer service. When I dropped off my vehicle for my scheduled service appointment, I was greeted... by a very friendly group of service advisors. My service advisor, Kristina, accepted my vehicle and acknowledged what services I was to have done. She arranged a loaner vehicle so I would have transportation while my vehicle was in the shop. The work was completed as promised and my vehicle delivered back to me in a very clean condition. All work was done very professionally with a high level of attention to detail. I am very pleased with the level of service I receive on a continuing basis from Patriot GMC!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Richard Dohmen, we appreciate you taking the time to leave us this feedback. Richard Dohmen, we really appreciate your positive review!

View More Reviews