Reviews
Customer Service excellent and provided on time
Customer Service excellent and provided on time maintenance to my SUV. Very detailed with their work and professional. Again I was pleased with the overall service!!
Customer Service excellent and provided on time
Customer Service excellent and provided on time maintenance to my SUV. Very detailed with their work and professional. Again I was pleased with the overall service!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Had an intermittent display for several months.
Had an intermittent display for several months. They were able to diagnose it quickly, fix it and get it done in 2 days & under cost.
Had an intermittent display for several months.
Had an intermittent display for several months. They were able to diagnose it quickly, fix it and get it done in 2 days & under cost.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I was very pleased with the professional and timely
I was very pleased with the professional and timely service. I got a routine oil change and tire rotation and was pleasantly surprised to see that the technician had set the tire pressure in each tire to psi 35 because each tire had different psi readings before being serviced.
I was very pleased with the professional and timely
I was very pleased with the professional and timely service. I got a routine oil change and tire rotation and was pleasantly surprised to see that the technician had set the tire pressure in each tire to psi 35 because each tire had different psi readings before being serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Had an issue and called service.
Had an issue and called service. Josh answered and explained how the system worked to assure me that everything was working properly. Thanks for saving me a trip and giving peace of mind. Thanks, that is service. Jim Whitten
Had an issue and called service.
Had an issue and called service. Josh answered and explained how the system worked to assure me that everything was working properly. Thanks for saving me a trip and giving peace of mind. Thanks, that is service. Jim Whitten
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
These folks are poor.
These folks are poor. Sales experience involves customer doing all the work. They get offended easily; unprofessional. They don’t do what they promised; breach of contract. They take out their frustrations on your vehicle; unacceptable. You still wind up paying top dollar; your money. Analysis; shop anywhere but here.
These folks are poor.
These folks are poor. Sales experience involves customer doing all the work. They get offended easily; unprofessional. They don’t do what they promised; breach of contract. They take out their frustrations on your vehicle; unacceptable. You still wind up paying top dollar; your money. Analysis; shop anywhere but here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Johnny, My name is Jeremy McCloy, I am the General Manager here at Berglund Chevrolet on Williamson Road. I am sorry to hear you had a bad experience with us, I would like to try to make things better. Would you be able to reach out to me today? 540-344-1461
I am a first time car-buyer and Kaylee Beganovic was so
I am a first time car-buyer and Kaylee Beganovic was so incredibly helpful! She broke down the entire process and made it simple to understand but most importantly she prioritized my comfortability in any given situation over everything.
I am a first time car-buyer and Kaylee Beganovic was so
I am a first time car-buyer and Kaylee Beganovic was so incredibly helpful! She broke down the entire process and made it simple to understand but most importantly she prioritized my comfortability in any given situation over everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bought a 2022 suv yesterday did not get a remote key only
Bought a 2022 suv yesterday did not get a remote key only a key like a house key.you have to lock door from inside.talked with salesman no help at all.
Bought a 2022 suv yesterday did not get a remote key only
Bought a 2022 suv yesterday did not get a remote key only a key like a house key.you have to lock door from inside.talked with salesman no help at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchase of New Blazer
I enjoyed working with Andrew. He was both professional and informative throughout my purchase experience. Each representative I met, were pleasant and made what is usually a grueling process much easier.
Purchase of New Blazer
I enjoyed working with Andrew. He was both professional and informative throughout my purchase experience. Each representative I met, were pleasant and made what is usually a grueling process much easier.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Poor service
This place took 2 hours to complete simple oil change and inspection. Also charged $40 I stad of $10 for simple tire rotation, they remove the tires for inspection. I had 8 am appointment, was not out of there till after 10am. Will not be back
Poor service
This place took 2 hours to complete simple oil change and inspection. Also charged $40 I stad of $10 for simple tire rotation, they remove the tires for inspection. I had 8 am appointment, was not out of there till after 10am. Will not be back
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Silver
Staff was very helpful and not forceful. Salesperson was patient and took time to make certain we thoroughly understood the vehicle.
Silver
Staff was very helpful and not forceful. Salesperson was patient and took time to make certain we thoroughly understood the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase