Berglund Chevrolet Buick Hours
At Berglund Chevrolet Buick, our entire team works together to provide you with the ultimate Buick and Chevrolet shoppin
g experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. Just read through our customer reviews to see why so many local Christiansburg and Salem drivers consider us to be the premier new and used car dealership in Roanoke.
""Our Volume Saves You Money!""
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Do to an an oversite by dealer personnel, we did not receive the factory floormats included on the window sticker.Being a neatness nut I ordered some from... Amazon that don't fit so I'll have to fight with the vendor to send them back.So then I ordered the mats from Berglund. Then I discovered the mats were actually at the dealer.My salesman installed the mats, got me a refund on the mats I ordered at the dealer, and offered to ship the Amazon mats back for me at no charge. They did all they could to correct the original issue and I would certainly buy my next Chevy from them!
Salesman and staff were very congenial and accommodating. Our salesman, Aaron, explained everything about the car and made us feel very comfortable. Overall... a very pleasant experience.
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share ...your comments with our team and we look forward to working with you again down the road.Best, The Berglund Chevrolet Buick Team
I recently had the best car buying experience at Berglund Chevrolet Buick, Roanoke Virginia. From the moment you step on the lot until the moment you drive... off in your perfect vehicle this dealership and sales team clearly work very hard to make your experience top notch and get you in the vehicle that you want or need. The sales team was fantastic. Everybody was professional, respectful and especially efficient. Kudos to Berglund Chevrolet for snagging Jerry Williams, who in my opinion is the best kind of sales person you’d ever hope to find when you need a vehicle. I should know; I have known Jerry for over 20 years and I just bought my 6th vehicle from him. He has actually sold multiple vehicles to literally everyone in my large family and a handful of friends we would always refer to him. Over those 20 years me or my family have never sought out any other car salesman than Jerry Williams. No matter what dealership he was at; he has always come through for us. No matter what the financial or personal situation we brought to him; he always found a way to take care of us like family!
Actually had an appointment on successive days for routine service on two vehicles (Chevrolet and Buick). Set up appointments with Josh with no problems.... The trips went smoothly and Josh handled everything in a very professional and courteous manner.
Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are ver...y important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again!Best, The Berglund Chevrolet Buick Team
Every one is polite and courteous work is done in a timely manner. Work is performed on your vehicle as to what you want done.
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again!Best, The Berglund Chevrolet Buick Team
I called in the am after I realized that my car definitely needed an oil chg. They actually had a 2 pm slot that afternoon. There were several items that... they noticed needed attention. I got everything done and didn't have to return for the additional work. Everyone was very courteous. I had a book with me and read and drank hot chocolate in the comfortable lounge while waiting.
Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and... fix the problems in an efficient and professional manner. Thank you for your loyalty to us here at Berglund Chevrolet Buick and we look forward to your continued business!Best, The Berglund Chevrolet Buick Team
Excellent work as always & expeditiously done. Can't say enough good things about this dealer & their employees. Outstanding. Would recommend Berglund... to anyone & all my friends
We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as we...ll. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care.Best, The Berglund Chevrolet Buick Team
My salesman, Dave Turner, spent a lot of time with me on the test drive. He helped me transfer items from my trade-in to my new car. He fulfilled all... the promises he made during the sale. Great experience.
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promise...s and providing a hassle-free sales experience.Best, The Berglund Chevrolet Buick Team
Had appointment and verified that parts were in stock to be installed. After arrival was informed didn't have parts but a little later located parts and... were installed .Chase was very courteous and helpful in keeping me informed . Kenneth
We appreciate you for taking the time to give our dealership such an great star rating. It helps us to know that we are meeting the needs of our custo...mers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.Best, Berglund Chevrolet Buick Team
Great team members I dealt with. I love my car. Appreciate their time and effort . I will highly recommend them in the future great job guys
We cannot thank you enough for your wonderful review of Berglund Chevrolet Buick and for your recommendation! It was a pleasure to assist you and plea...se let us know when we can do so again!Best, The Berglund Chevrolet Buick Team