Reviews
These folks are poor.
These folks are poor. Sales experience involves customer doing all the work. They get offended easily; unprofessional. They don’t do what they promised; breach of contract. They take out their frustrations on your vehicle; unacceptable. You still wind up paying top dollar; your money. Analysis; shop anywhere but here.
These folks are poor.
These folks are poor. Sales experience involves customer doing all the work. They get offended easily; unprofessional. They don’t do what they promised; breach of contract. They take out their frustrations on your vehicle; unacceptable. You still wind up paying top dollar; your money. Analysis; shop anywhere but here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Johnny, My name is Jeremy McCloy, I am the General Manager here at Berglund Chevrolet on Williamson Road. I am sorry to hear you had a bad experience with us, I would like to try to make things better. Would you be able to reach out to me today? 540-344-1461
I am a first time car-buyer and Kaylee Beganovic was so
I am a first time car-buyer and Kaylee Beganovic was so incredibly helpful! She broke down the entire process and made it simple to understand but most importantly she prioritized my comfortability in any given situation over everything.
I am a first time car-buyer and Kaylee Beganovic was so
I am a first time car-buyer and Kaylee Beganovic was so incredibly helpful! She broke down the entire process and made it simple to understand but most importantly she prioritized my comfortability in any given situation over everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bought a 2022 suv yesterday did not get a remote key only
Bought a 2022 suv yesterday did not get a remote key only a key like a house key.you have to lock door from inside.talked with salesman no help at all.
Bought a 2022 suv yesterday did not get a remote key only
Bought a 2022 suv yesterday did not get a remote key only a key like a house key.you have to lock door from inside.talked with salesman no help at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchase of New Blazer
I enjoyed working with Andrew. He was both professional and informative throughout my purchase experience. Each representative I met, were pleasant and made what is usually a grueling process much easier.
Purchase of New Blazer
I enjoyed working with Andrew. He was both professional and informative throughout my purchase experience. Each representative I met, were pleasant and made what is usually a grueling process much easier.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Poor service
This place took 2 hours to complete simple oil change and inspection. Also charged $40 I stad of $10 for simple tire rotation, they remove the tires for inspection. I had 8 am appointment, was not out of there till after 10am. Will not be back
Poor service
This place took 2 hours to complete simple oil change and inspection. Also charged $40 I stad of $10 for simple tire rotation, they remove the tires for inspection. I had 8 am appointment, was not out of there till after 10am. Will not be back
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Silver
Staff was very helpful and not forceful. Salesperson was patient and took time to make certain we thoroughly understood the vehicle.
Silver
Staff was very helpful and not forceful. Salesperson was patient and took time to make certain we thoroughly understood the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brett Spencer was Amazing
I bought a 2021 Honda Civic from Brett Spencer. He was very helpful and was able to get me a good deal on it. He was very nice and personable. I would definitely buy from him again. There was a small issue with the car and they fixed it right up. They loaned me a car to use and my car was ready next day. Super nice people. It was very fast and I loved that I was in and out within a couple hours.
Brett Spencer was Amazing
I bought a 2021 Honda Civic from Brett Spencer. He was very helpful and was able to get me a good deal on it. He was very nice and personable. I would definitely buy from him again. There was a small issue with the car and they fixed it right up. They loaned me a car to use and my car was ready next day. Super nice people. It was very fast and I loved that I was in and out within a couple hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
cheryl_halford_ryan1970@yahoo.com
Clifton Paige was a wonderful salesman. he explained all the features of the new car I was buying and compared them to the car I was trading in. He made sure the car was sparkling clean and signed me up for OnStar and Sirius XM. He also gave me very precise directions to program my new car to my garage door.
cheryl_halford_ryan1970@yahoo.com
Clifton Paige was a wonderful salesman. he explained all the features of the new car I was buying and compared them to the car I was trading in. He made sure the car was sparkling clean and signed me up for OnStar and Sirius XM. He also gave me very precise directions to program my new car to my garage door.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Do NOT waste your money or time
Uneducated service department and improperly managed facility. My vehicle isn?t fixed in fact it?s worse and the ?shop manager? admitted what they brought it in and fixed had nothing to do with the sound he heard after HE drove it for 5 minutes at my request after I picked it up and turned right back around because it wasn?t fixed.
Do NOT waste your money or time
Uneducated service department and improperly managed facility. My vehicle isn?t fixed in fact it?s worse and the ?shop manager? admitted what they brought it in and fixed had nothing to do with the sound he heard after HE drove it for 5 minutes at my request after I picked it up and turned right back around because it wasn?t fixed.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Exceptional car service
I bought my Blazer from another dealership but take it to the service dept who Marvin the service advisor is awesome, great service along with exceptional customer service. A thank you to all the mechanics who do a great job on my vehicle and trust them to do the work. Thanks, Chris Schwallenberg
Exceptional car service
I bought my Blazer from another dealership but take it to the service dept who Marvin the service advisor is awesome, great service along with exceptional customer service. A thank you to all the mechanics who do a great job on my vehicle and trust them to do the work. Thanks, Chris Schwallenberg
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase