I was treated with the utmost respect and would buy again from this dealer. Speed, courtesy, accuracy, and price.
I ordered some parts from the Acura dealer and the parts manager which helped me out was short and very unpleasant to work with. Was told my parts will... be in a day and they would call me. But I didn't received a call when the parts got in. So I waited for two days, I called to see what's the deal. Parts manager said it's in then hung up on me. Wow! Is that great service or what.
I am Alice, the Customer Relations Manager, at Fort Wayne Acura. I sincerely apologize for your recent experience at our dealership. I assure you this... in not typical in how we conduct business. I invite you to come back in and give us another chance. We truly appreciate you bringing this to our attention.
Superb customer service from Steve Miranda. Purchasing a vehicle is a great experience at Fort Wayne Acura. They truly made sure we were completely happy.... Make sure to come here first, you will save yourself a bunch of time and trouble!
Thank you very much for letting us know what a great experience you had with Steve! We truly appreciate your business and of course this wonderful fee...dback!
I recently purchased a used truck from Steve and I found him to be extremely helpful and knowledgeable about the cars on the lot. It was an easy buying... process and I would recommend to anyone looking to buy a car!
We are so happy to hear that your buying experience was so pleasant! Steve is so attentive and professional with all our customers! We truly appreciat...e your feedback!
This was our second purchase and we would gladly work with this dealer again. Steve was honest and willing to listen to our needs to help us find the right... car.
During this visit the sales person really listened to my needs which made buying the car a really great experience. Would recommend this dealership to... anyone in the market for a car and looking for great customer service!
Thank you very much for letting us know you had a great experience purchasing your new vehicle. It lets us know we are treating our customers well .We... look forward to helping you and your family and friends in the near future.
Steve Miranda & Patrick Debonis and team made it a great car buying experience.
They took very good care of me while I was getting my first car. Patrick Debonis was very helpful and not at all pushy.
Steve was a friendly and straight forward dealer to work with and makes buying a car easy.
Drove from Ohio to look at and purchase a 2014 TSX that was a certified Acura. Steve was great to have as a partner in the buying process and made it a... smooth transaction, even staying late to acomodate our time table.