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Reviews

4.8
43 lifetime reviews.
  • Great Experience

    Superb customer service from Steve Miranda. Purchasing a vehicle is a great experience at Fort Wayne Acura. They truly made sure we were completel...

    Dealer Response

    Thank you very much for letting us know what a great experience you had with Steve! We truly appreciate your business and of course this wonderful...


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    Superb customer service from Steve Miranda. Purchasing a vehicle is a great experience at Fort Wayne Acura. They truly made sure we were completely happy. Make sure to come here first, you will save yourself a bunch of time and trouble!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much for letting us know what a great experience you had with Steve! We truly appreciate your business and of course this wonderful feedback!


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  • Purchased 2007 Trailblazer

    I was treated with the utmost respect and would buy again from this dealer. Speed, courtesy, accuracy, and price.


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    I was treated with the utmost respect and would buy again from this dealer. Speed, courtesy, accuracy, and price.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Parts manager is horrible

    I ordered some parts from the Acura dealer and the parts manager which helped me out was short and very unpleasant to work with. Was told my parts...

    Dealer Response

    I am Alice, the Customer Relations Manager, at Fort Wayne Acura. I sincerely apologize for your recent experience at our dealership. I assure you ...


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    I ordered some parts from the Acura dealer and the parts manager which helped me out was short and very unpleasant to work with. Was told my parts will be in a day and they would call me. But I didn't received a call when the parts got in. So I waited for two days, I called to see what's the deal. Parts manager said it's in then hung up on me. Wow! Is that great service or what.

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    I am Alice, the Customer Relations Manager, at Fort Wayne Acura. I sincerely apologize for your recent experience at our dealership. I assure you this in not typical in how we conduct business. I invite you to come back in and give us another chance. We truly appreciate you bringing this to our attention.


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